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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > Optical drive will not open and is not removable

Optical drive will not open and is not removable
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anamexis
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Join Date: Aug 2004
Location: Minneapolis, MN
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Apr 30, 2005, 12:24 AM
 
I recently got a Dual 1.8Ghz G5, Rev. B I believe.
Anyways, the optical drive has not been working. The tray will not open all the way. It is not the sliding drive bay cover that is the problem, if I manually hold that down it will still get stuck.
Trying to eject normally
Trying to eject while holding down drive bay cover
Movie of what happens when I eject
In case you can't see, the tray extends about a centimeter before getting stuck.

I thought that the drive was perhaps just seated wrong and needed to be taken out and reinserted. However, upon trying to do this, I found that the drive would not budge. I followed the directions per the manual, and I could not this thing to move at all.
Drive in drive bay

Anyways, I received Tiger today but I cannot install it!

Anybody have any help or suggestions?

Thanks!
Micah
     
seanc
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Join Date: Apr 2005
Location: Cambridge, UK
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Apr 30, 2005, 10:44 AM
 
It looks to me like it's getting stuck on the front of the case.
Can you take the front off? When you have taken the front off, see if it ejects.

Sean
     
seanc
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Join Date: Apr 2005
Location: Cambridge, UK
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Apr 30, 2005, 10:53 AM
 
What's the little grey thing on the left hand side inside the door?
It looks like it's obstructing the tray.
I'd post a picture with a ring around the object to show you, but I don't know how!

Sean
     
anamexis  (op)
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Join Date: Aug 2004
Location: Minneapolis, MN
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May 1, 2005, 12:33 AM
 
As I suspected, whoever mounted the SuperDrive last mounted it wrong so it was angled up and the tray would hit the case. With me and 2 mates yanking on it, we managed to pop it out and reinsert it correctly, it's now working fine.
     
   
 
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