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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > PB 15": Combodrive rejects dvds

PB 15": Combodrive rejects dvds
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DevNine
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Jul 29, 2005, 06:55 AM
 
Hi,
My 1.5ghz Powerbook has decided it doesn't like dvds anymore.If I put a dvd in it doesn't even mount, it just ejects the dvd.The dvd player app doesn't start either.I tested this with two brand new dvds.

I'm running 10.4.2, my combo drive looks like this:
MATSHITADVD-R UJ-825:

Model: MATSHITADVD-R UJ-825
Revision: DAM5
Serial Number:
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal

dvd player.app looks like:
DVD Player:

Version: 4.6
Last Modified: 23/05/2005 21:57
Get Info String: DVD Player version 4.6, Copyright © 2004 by Apple Computer. All rights reserved.
Location: /Applications/DVD Player.app
Kind: Native


Any ideas ?
( Last edited by DevNine; Jul 30, 2005 at 06:26 PM. Reason: mistake)
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DevNine  (op)
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Jul 29, 2005, 07:12 AM
 
update:the slot loading superdrive rejects and ejects audio cds also Is it hard to repair a pb combo drive ?
( Last edited by DevNine; Jul 30, 2005 at 06:27 PM. )
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euphras
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Jul 29, 2005, 07:41 AM
 
Don´t know if it´s hard to do. Concerning the Tibooks it was relatively easy but i´m not sure about the Al´s. Are you still under warranty/applecare? Does the drive make loud "crunch" noises when a dvd is inserted. My Tibooks drive failed after three years and did make this crunch noises...


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DevNine  (op)
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Jul 29, 2005, 07:46 PM
 
No crunching sound, it attempts to read the drive briefly but then rejects the disc.I might reformat and see if it makes any difference.I repaired disk permissions but this didn't help.
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KidKit
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Jul 29, 2005, 08:21 PM
 
My 12" RevB has been sent in because of the exact same symptoms - it tries to read the disc and then gives up and spits it back out. My PB hasn't come back yet, but they suspected that it was hardware problems.

If fixing software, PMU etc doesn't work, you should call applecare (if you are still on it). If not, perhaps this is a good time to get a superdrive upgrade?
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rparke1
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Jul 29, 2005, 08:41 PM
 
Originally Posted by KidKit
My 12" RevB has been sent in because of the exact same symptoms - it tries to read the disc and then gives up and spits it back out. My PB hasn't come back yet, but they suspected that it was hardware problems.

If fixing software, PMU etc doesn't work, you should call applecare (if you are still on it). If not, perhaps this is a good time to get a superdrive upgrade?

go to any computer store, get a disk drive cd cleaner and pop it in. my tipb was doing this and i cleaned it and zapped the PRAM, no more problems
     
DevNine  (op)
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Jul 30, 2005, 06:32 AM
 
Thanks for all the tips, I'll try the cd cleaner next.
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DevNine  (op)
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Aug 6, 2005, 08:55 AM
 
I got a cd cleaner but no joy.The drive doesn't allow the cd cleaner to spin around.This cleaner has two little "brushes" on the surface, is this ok ?

- reset pram.
- reset power manager.
- fixed hd permissions.
- created a new users, tried there.

I can't think of anything else, any more suggestions ? I really don't want this superdrive to be broken
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tcphoto
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Aug 6, 2005, 09:14 AM
 
Why not take into an Apple Store and have someone at the Genius Bar look at it?
     
DevNine  (op)
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Aug 6, 2005, 09:46 AM
 
Good idea but the closest applestore is 1 hours flight away in London I live in Ireland.
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amazing
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Aug 6, 2005, 11:08 AM
 
one good troubleshooting technique is to enable a second admin user and switch to that user. Does your optical drive problem persist? After that, if you've got a bootable external drive (eg firewire) then does the problem persist when you're booted from that? This tests whether or not your user prefs are responsible (and some very weird problems are solved this way.)
     
   
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