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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Applecare drama - spots, feet, drive!

Applecare drama - spots, feet, drive!
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KidKit
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Join Date: Nov 2003
Location: TX
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Jul 26, 2005, 07:30 PM
 
whine post, ignore at will.

a couple of months ago, my Rev B 12" developed a case of the dreaded white spots smack in the middle of screen. I lived with it for a couple of months. a couple of weeks back, I finally brought the little guy into the Apple Store - No hassle there, the apple genius guy took a look at it, typed up the applecare (thank goodness for that) invoice, and sent it off.

5 days later, it was back in my hands as promised. But then I discovered that it had lost a couple of rubber feet en route! So, its the applecare phonecall and waiting on the line again.... they sent me a pack of rubber feet replacement which thankfully arrived in 2 days. that was last week.

wait, the drama continues. Now my combo-drive has stopped working ... so its back to applecare.... geez! when the bad stuff comes, it comes in a series!
mavafyipdq
     
Sourbook
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Join Date: May 2005
Location: Philadelphia
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Aug 14, 2005, 09:57 PM
 
That's what AppleCare is for. AppleCare is good.
     
KidKit  (op)
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Aug 16, 2005, 08:45 PM
 
update ... my PB finally came back yesterday, after 2 1/2 weeks!

They apparently found other problems with it and had to replace a whole bunch of stuff, including the screen again! What was nice is that they also replaced my bottom case, which had gotten a little banged up.

Suffering from technology withdrawal was not fun, but I can't complain since I didn't pay a single dime for it. Kudos to applecare on that.

PS. DP, if you frequent this forum, thanks for being patient when I kept calling you to check on the status of my repair!
mavafyipdq
     
sknapp351
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Join Date: Mar 2005
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Aug 17, 2005, 07:43 AM
 
What kind of adhesive did you use to put the feet back on? I had one of mine come off, and luckily found it.
SAm
     
KidKit  (op)
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Aug 17, 2005, 02:00 PM
 
The feet replacement kit came with a tube of Elmer's Krazy Glue, looks like generic superglue.
mavafyipdq
     
   
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