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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > ibook G4 trackpad issue.

ibook G4 trackpad issue.
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I WAS the One
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Jul 22, 2007, 09:41 PM
 
The HD of my iBook g4 died so I went to Comp USA and bought a new one and for $30.00 they installed it for me. when I get home and install Tiger the trackpad wasn't working, I need to use an external Mouse to finished everything. Right now it doesn't show anything on system preferences it seems that the iBook don't recognize that it has a trackpad... did Comp USA broke my iBook? or this is a simple task to fix it myself??

help
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rjt1000
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Jul 22, 2007, 11:09 PM
 
Originally Posted by I WAS the One View Post
did Comp USA broke my iBook?
It sure sounds like it. Replacing the HD in the iBook requires a lot of disassembly/ reassembly. I would bring it back to Comp USA immediately.
     
techound1
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Jul 23, 2007, 08:42 PM
 
They neglected to plug the trackpad back into the board. Connection is under the keyboard/ram shield area. You can probably spot it yourself.
     
I WAS the One  (op)
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Jul 23, 2007, 11:49 PM
 
ok, I went to Comp USA and they fix it. BUT.... when I return home, I insert a CD and the iBook scratch it when I eject it!!!! what's wrong with this store??? they fix something and brake something else?? What can I do to fix this CD issue? it literally scratch the CD when goes out! it's like the iBook has a needle inside in the CD drive! help me!

or... do you think I need to go back to Comp USA??
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rjt1000
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Jul 24, 2007, 09:24 AM
 
Originally Posted by I WAS the One View Post
do you think I need to go back to Comp USA??
Yes. Unfortunately CompUSA doesnt have a good reputation for Mac repairs. The iBook disassembly / reassembly is complicated--not something for amateurs.
     
I WAS the One  (op)
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Jul 29, 2007, 11:26 AM
 
It Was a nightmare! They Fixed the trackpad and damage the CD-ROM drive so everytime I insert a CD it scratch it from top to bottom, so you can Imagine the on and outs from Comp USA! Now It fixed... but I will never go back!!!
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Kenneth
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Jul 29, 2007, 05:26 PM
 
Ouch! I would email Apple about your experience with CompUSA since it's one of the Apple Authorized Service Providers.
     
   
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