Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Community > MacNN Lounge > Henrico ditches Apple for Dell

Henrico ditches Apple for Dell
Thread Tools
vcutag
Mac Enthusiast
Join Date: Nov 2003
Location: Richmond, Virginia
Status: Offline
Reply With Quote
Apr 29, 2005, 01:12 PM
 
http://www.timesdispatch.com/servlet...=1031782431108

From the local rag in Richmond, Henrico County, the first public school system in the US to distribute laptops to all HS and MS students, is ditching Apple in favor of Dell computers.

Any bets on how long they last on Windows?
     
Millennium
Clinically Insane
Join Date: Nov 1999
Status: Offline
Reply With Quote
Apr 29, 2005, 01:50 PM
 
Oh, they'll last a good long time. As long as they're on the payroll, that is.
You are in Soviet Russia. It is dark. Grue is likely to be eaten by YOU!
     
ManOfSteal
Addicted to MacNN
Join Date: Aug 2004
Location: Outfield - #24
Status: Offline
Reply With Quote
Apr 29, 2005, 01:57 PM
 
Yeah, that hurt reading that news this afternoon. I hope other 1-to-1's are not going to follow suit...
     
olePigeon
Clinically Insane
Join Date: Dec 1999
Status: Offline
Reply With Quote
Apr 29, 2005, 02:17 PM
 
They'll go broke in support costs. Just like at my new job. They have to buy spare parts constantly to fix the PCs that are just out of warranty. It's just terrible.
"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
     
ManOfSteal
Addicted to MacNN
Join Date: Aug 2004
Location: Outfield - #24
Status: Offline
Reply With Quote
Apr 29, 2005, 02:27 PM
 
Originally Posted by olePigeon
They'll go broke in support costs. Just like at my new job. They have to buy spare parts constantly to fix the PCs that are just out of warranty. It's just terrible.
The same thing happens when you have an Apple (or any other) 1-to-1 initiative unfortunately, I know from experience.
     
olePigeon
Clinically Insane
Join Date: Dec 1999
Status: Offline
Reply With Quote
Apr 29, 2005, 02:37 PM
 
Oh, few more things. Now that they've bought the laptops, they have to set up a multi-thousand dollar support contract with Lavasoft for Ad-Aware, or maybe Spybot (or both?), another support contact with Norton for AntiVirus.

Let's see if they're stupid enough to get the support contract through Microsoft. That's $316,000 in annual fees for XP Home edition, and another $158,000 for Office. So they're going to spend $474,000 a year, every year, for as long as they keep those laptops, on top of however much they're paying a year for the $17.9 million.

And the second they stick in a Windows Server on campus (which they probably will), uh oh, here come the CALs! There'll probably be about 20,000 devices around connecting to the server. I just selected the Desktop Suite one. Includes Office + Windows. So that's another $980,000.

Welcome to Windows Licensing! How do you wanna go broke today?
"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Reply With Quote
Apr 29, 2005, 03:20 PM
 
Dell typically provides a full-service support commitment for schools. They do everything they can remotely, provide all the management and security software needed, and can even provide training for the sysadmins. It's not a bad deal, though it's not as cool as having Macs throughout the school system.

The market battleground is now in the schools, and it's one-on-one between Apple and Dell, since none of the other PC players is even bothering. Note that Dell's corporate and governmental (that includes schools) support is radically different-and much, much better-from their home/consumer support.

It could be worse. They could have gone with HP. They'd be belly up within the first semester. HP still makes Compaq laptops, and they're still merde.

Glenn -----OTR/L, MOT, Tx
     
Link
Professional Poster
Join Date: Jun 2003
Location: Hyrule
Status: Offline
Reply With Quote
Apr 29, 2005, 03:58 PM
 
Do you realize how "GREAT" this is going to be for all the kids going to schools out there? From what I've heard, everybody HATES the apple computers and wants windows.. shame huh?
Aloha
     
budster101
Baninated
Join Date: Dec 2004
Location: Illinois might be cold and flat, but at least it's ugly.
Status: Offline
Reply With Quote
Apr 29, 2005, 04:30 PM
 
They should not be allowed to vote.... or drive cars, or procreate.
     
nredman
Addicted to MacNN
Join Date: Jul 2002
Location: Minnesota - Twins Territory
Status: Offline
Reply With Quote
Apr 29, 2005, 04:33 PM
 
shouldn't take long before some kid downloads a virus from a porn site or email and takes the whole school down/

"I'm for anything that gets you through the night, be it prayer, tranquilizers, or a bottle of Jack Daniel's."
     
vcutag  (op)
Mac Enthusiast
Join Date: Nov 2003
Location: Richmond, Virginia
Status: Offline
Reply With Quote
Apr 29, 2005, 07:12 PM
 
Originally Posted by Link
Do you realize how "GREAT" this is going to be for all the kids going to schools out there? From what I've heard, everybody HATES the apple computers and wants windows.. shame huh?
Unless this is sarcasm, I'm wondering how many Henrico county public school students you know. My fianc used to teach in Henrico county, and a couple of my friends still do.

I don't think they're going to be too thrilled.
     
Cody Dawg
Addicted to MacNN
Join Date: Jul 2004
Location: Working. What about you?
Status: Offline
Reply With Quote
Apr 29, 2005, 07:36 PM
 
Oh. My. Gosh.

Did anyone read one of the threads recently where we have gone through DELL HELL trying to get help for a brand new laptop UNDER EXTENDED EXPRESS WARRANTY?



Here is the thread to refresh your memory: DELL HELL.

All I need is 1 minute, just ONE MINUTE, alone in a room with the person who made the decision to put Dell in their schools.

What a huge disaster.
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Reply With Quote
Apr 29, 2005, 07:53 PM
 
Cody, their school support structure is far different from the "kinda/sorta corporate" support structure you had to deal with. Completely different and of course worlds better.

nredman, any school worth the price of a pencil will have a very robust firewall and proxy system to keep the kids from downloading anything like that. In fact, the firewall at my son's school is locked down so tight that there are truly legitimate sites that they can't get to. No porn is getting there that way. And viruses aren't just downloaded-most of the time they're contained in malicious web sites (which will be in the firewall's "banned" category) or from emails-and that will be heavily monitored. The last time I used a school computer to browse the Internet without the school having a firewall that I was aware of, I used Linx-because that was ALL there was.

Glenn -----OTR/L, MOT, Tx
     
MilkmanDan
Mac Elite
Join Date: Jul 2002
Location: My Powerbook, in Japan!
Status: Offline
Reply With Quote
Apr 29, 2005, 09:45 PM
 
Those poor children. Would someone think of the children.
     
loki74
Mac Elite
Join Date: Apr 2005
Location: Las Vegas, NV
Status: Offline
Reply With Quote
Apr 30, 2005, 12:38 AM
 
*sigh* .....bad call
     
the_glassman
Mac Elite
Join Date: Apr 2003
Location: Anywhere but here.
Status: Offline
Reply With Quote
Apr 30, 2005, 10:54 AM
 
Originally Posted by ghporter
Cody, their school support structure is far different from the "kinda/sorta corporate" support structure you had to deal with. Completely different and of course worlds better.

nredman, any school worth the price of a pencil will have a very robust firewall and proxy system to keep the kids from downloading anything like that. In fact, the firewall at my son's school is locked down so tight that there are truly legitimate sites that they can't get to. No porn is getting there that way. And viruses aren't just downloaded-most of the time they're contained in malicious web sites (which will be in the firewall's "banned" category) or from emails-and that will be heavily monitored. The last time I used a school computer to browse the Internet without the school having a firewall that I was aware of, I used Linx-because that was ALL there was.
But they get to take the laptops home!
     
His Dudeness
Mac Elite
Join Date: Mar 2002
Location: Seaford, Virginia
Status: Offline
Reply With Quote
Apr 30, 2005, 10:56 AM
 
Originally Posted by olePigeon
Oh, few more things. Now that they've bought the laptops, they have to set up a multi-thousand dollar support contract with Lavasoft for Ad-Aware, or maybe Spybot (or both?), another support contact with Norton for AntiVirus.

Let's see if they're stupid enough to get the support contract through Microsoft. That's $316,000 in annual fees for XP Home edition, and another $158,000 for Office. So they're going to spend $474,000 a year, every year, for as long as they keep those laptops, on top of however much they're paying a year for the $17.9 million.

And the second they stick in a Windows Server on campus (which they probably will), uh oh, here come the CALs! There'll probably be about 20,000 devices around connecting to the server. I just selected the Desktop Suite one. Includes Office + Windows. So that's another $980,000.

Welcome to Windows Licensing! How do you wanna go broke today?

If they're smart, and we already know that they're not because of going with Dell, then they'll load Ubuntu on every single laptop. Free OS and then load the free Open Office on them all.
     
His Dudeness
Mac Elite
Join Date: Mar 2002
Location: Seaford, Virginia
Status: Offline
Reply With Quote
Apr 30, 2005, 10:57 AM
 
Originally Posted by MilkmanDan
Those poor children. Would someone think of the children.
     
theolein
Addicted to MacNN
Join Date: Feb 2001
Location: zurich, switzerland
Status: Offline
Reply With Quote
Apr 30, 2005, 11:27 AM
 
Originally Posted by ghporter
Cody, their school support structure is far different from the "kinda/sorta corporate" support structure you had to deal with. Completely different and of course worlds better.

nredman, any school worth the price of a pencil will have a very robust firewall and proxy system to keep the kids from downloading anything like that. In fact, the firewall at my son's school is locked down so tight that there are truly legitimate sites that they can't get to. No porn is getting there that way. And viruses aren't just downloaded-most of the time they're contained in malicious web sites (which will be in the firewall's "banned" category) or from emails-and that will be heavily monitored. The last time I used a school computer to browse the Internet without the school having a firewall that I was aware of, I used Linx-because that was ALL there was.
This is simply not true. I used to be a sys admin in a company and we had Dells. Around 5% of the machines had hardware problems on arrival. Dell wouldn't take them back. Their hardware repair all around the world is outsourced. In Switzerland that means the technicians are from Unisys. The techs were so incompetent that after 7 service visits onsite, and after having replaced almost every component in the machines, including motherboard, cpu, ram and power supplies, they still couldn't find the source of the problem. I finally discovered that the problem was due to the fact that there was a design fault on the motherboard. During the time that those machines were down, Dell gave us no replacement machines. Their call center (in Germany since Indians don't speak German much) could not track our problems over a period of time. each call was basically a new attempt to fix the problem.

Now, this might just be Dell in Switzerland, but I doubt it.
weird wabbit
     
olePigeon
Clinically Insane
Join Date: Dec 1999
Status: Offline
Reply With Quote
Apr 30, 2005, 07:23 PM
 
Quark has their call support center in India. It's imossible to understand most of them over the phone. Troubleshooting the QLA server took 3 days. Kept calling until we could get someone that we could understand.

The reason those kids "hated" the iBooks is because they coudn't install Counter-Strike. They actually had to use those laptops for *gasp* work.
"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
     
   
Thread Tools
 
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Top
Privacy Policy
All times are GMT -4. The time now is 02:52 PM.
All contents of these forums © 1995-2017 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2017, Jelsoft Enterprises Ltd.,