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Stupid Apple shop people & new memory
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Mac Enthusiast
Join Date: Apr 2000
Location: Wellington, New Zealand
Status:
Offline
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I have two iMacs in which I have 64Mb RAM. When I bought them I asked for it to come pre-installed with 64Mb DIMM's in the top slot. Anyways, on closer inspection, the people in the shop had simply installed an extra 32Mb DIMM in each of the iMacs low profile slots. So now when I want to upgrade my memory I have to somehow sell these two DIMM's and then add more instead of just being able to add some straight off. Should I complain to the store i bought them from and demand action or is anyone interested in buying memory?
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Pete C. (PB12" 1.5Ghz 160GB hdd, 1.25GB RAM, OS X 10.4.11)
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xanadu
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Complain loud and clear, and make sure that they don't make that 'mistake' again. My wager is that they were trying to take advantage of you...
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Mac Elite
Join Date: Jun 2000
Status:
Offline
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that is certainly unaccetable behaviour on the part of the vendor. it is not worth your time or energy or Money to have to deal with the 32 MB DIMMs. definitely demand they fix it and make a really big stink about it if they don't. they have no right to take advantage of their customers like that.
good luck!
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Professional Poster
Join Date: Jan 2000
Status:
Offline
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What do you expect? It comes with 32 (we're talking about the older iMacs right) and you want another 32. Do you want to pay for a 64MB low profile to replace the 32MB? No. So just stick a regular 32 in the open slot. I'm sure you would have bitched about paying extra for the 64MB in one slot.
Maybe it's your fault for not being more explicit about it.
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bluesea
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What do you mean by "�on closer inspection"? Your post is confusing. You say you asked for a 64MB chip in the top slot, so you should have ended up with 96MB right? If they charged you for a 32, then it sounds like a miscommunication.
I take it that you didn't save your reciept to verify what kind of chip you were charged for.
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Mac Enthusiast
Join Date: Apr 2000
Location: Wellington, New Zealand
Status:
Offline
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wtf?
Ok, to clarify it for some people. I was told that if I ordered these iMacs with one 64Mb DIMM in the top slot, that was how it would come. If the iMacs didn't arrive from the Singapore factory with a 64Mb DIMM pre-installed and they didn't want to replace this top slot memory they could have told me it wasn't a viable option for me. Anyways, they messed up and put in a 32Mb low profile DIMM in these iMacs which came with 32Mb in the top slot. So, I do have all my documentation, thanks to dad who filed it away, and am going to go talk to them. If I was ignorant then in asking for 64Mb DIMM's pre-installed then I expect to be told so by the people who know, ie the shop people, this is what annoys me. Otherwise I would have initially bought a larger low profile DIMM.
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Pete C. (PB12" 1.5Ghz 160GB hdd, 1.25GB RAM, OS X 10.4.11)
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Professional Poster
Join Date: Jan 2000
Status:
Offline
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Did you order from Apple?
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bluesea
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OK, iMacs came with a 32 in the bottom slot (1.5 in.), with the top slot (2. in.) empty. You asked for a 64 in the top only?
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Mac Enthusiast
Join Date: Apr 2000
Location: Wellington, New Zealand
Status:
Offline
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From an Apple Certified retailer in NZ.
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Pete C. (PB12" 1.5Ghz 160GB hdd, 1.25GB RAM, OS X 10.4.11)
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Grizzled Veteran
Join Date: May 1999
Location: Pasadena, CA USA
Status:
Offline
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So, did you pay for 64MB DIMMs or 32MB? You would have had to pay more because they would be "stuck" with two 32MB DIMMs that they may or may not be able to sell. If you paid for the 64MB DIMMs, you have a case.
SCott
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