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problem authorizing a new computer for Music Store tunes
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Junior Member
Join Date: Jan 2002
Location: Sewanee, TN
Status:
Offline
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Just moved my stuff to a new iMac G5. Of course, I couldn't play my Music Store downloads, so I provided my apple id and password and authorized my computer to play them. iTunes confirmed that my computer was now authorized. However, it still won't let me play the music! When I try to play it, I get the same "not authorized" message again. This happens whether I log out and log in again or restart. I keep repeating the authorization process, but it doesn't take.
I only have one other computer authorized to play the tunes.
Others have suggested repairing disk permissions. I have done this, but the problem persists.
Any idea what is going on? Any suggestions?
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Grizzled Veteran
Join Date: Apr 2004
Location: Nagoya, Japan • 日本 名古屋市
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Sounds like a bug; I couldn't find any solution after a brief search. If you get on the bullhorn with Apple, they should assist you with the problem.
By the way, that, folks, is why Digital Restrictions Management is always a bad thing. It's about preventing people from using their own computers.
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Addicted to MacNN
Join Date: Mar 2000
Location: London, UK
Status:
Offline
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Get on the bullhorn? Apple doesn't provide telephone technical support for iTunes Music Store.
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Professional Poster
Join Date: Mar 2002
Location: Boston
Status:
Offline
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Originally Posted by CaptainHaddock
By the way, that, folks, is why Digital Restrictions Management is always a bad thing. It's about preventing people from using their own computers.
True enough but do you have a better solution The recording studios (as greedy as they are) have every right to protect their assets.
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Addicted to MacNN
Join Date: Jun 1999
Location: Las Vegas, NV, USA
Status:
Offline
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Deauthorize the computer. Then re-authorize it.
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Junior Member
Join Date: Jan 2002
Location: Sewanee, TN
Status:
Offline
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I have deauthorized and then authorized the computer several times, but the authorization does not take.
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Junior Member
Join Date: Jan 2002
Location: Sewanee, TN
Status:
Offline
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Okay, my problem is solved.
It turns out I had TWO iTunes accounts:
[email protected]
and
username (without the @mac.com)
I had thought that I only had one account, the mac.com account.
After iTunes support told me that I had two accounts, I logged in using the other one and was able to authorize my songs.
Hope this helps someone else!
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Mac Elite
Join Date: Aug 2003
Location: Minnesota
Status:
Offline
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Unfortunately, I have the same problem. I have to accounts, but one has never been used with iTunes before. Still, it keeps asking for authorization before letting me play any purchased songs. I authorize the computer, which is successful, but then it asks to authorize it AGAIN!!!?? Why is this happening?
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Junior Member
Join Date: Jan 2002
Location: Sewanee, TN
Status:
Offline
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Try the solution that worked for me. Try logging in under what you think is your account name. For example, if you think it is "alligator," first try logging in as "alligator" (I assume you've done this already, and it's failed). Then try logging in as " [email protected]". Adding that "@mac.com" is what made the difference for me!
Good luck.
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