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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Safari can't contact google.com

Safari can't contact google.com
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C.A.T.S. CEO
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Dec 9, 2007, 10:29 PM
 
When ever I try to google something, Safari sys I'm not connected to the internet,but I can load other pages fine. Any idea what's going on?

This happens when I try yo use the built-in search box and straight google.com, no other browsers have the same problem.

Safari 3.0.4/OS X 10.5.1

edit: after running network diagnostics it seems to be working again.
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C.A.T.S. CEO  (op)
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Dec 9, 2007, 11:13 PM
 
It seems to be doing it again, this time telling me that google.com doesn't exist.

Screenshot:


Again, Camino will load Google and I can ping google.com
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Veltliner
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Dec 10, 2007, 01:11 AM
 
Sometimes I get that, too.

Then you hit the return key twice or so, and google's back. (I suppose you have google as your start page).
     
besson3c
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Dec 10, 2007, 01:17 AM
 
Are you able to get Google's proper IP address by pinging google.com? If not and you are being routed somewhere else, the problem is not with Safari.
     
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Dec 10, 2007, 03:39 PM
 
Originally Posted by Veltliner View Post
Sometimes I get that, too.

Then you hit the return key twice or so, and google's back. (I suppose you have google as your start page).
I don't, no matter how many times I hit return it won't load.

Originally Posted by besson3c View Post
Are you able to get Google's proper IP address by pinging google.com? If not and you are being routed somewhere else, the problem is not with Safari.
No, I get the proper IP.

It seems to be working now.
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C.A.T.S. CEO  (op)
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Dec 10, 2007, 04:33 PM
 
Ok, this is strange, when trying to go to newegg.com it takes forever to load, when I ping it I get this:
[codex]
36 bytes from 216.52.208.187: Communication prohibited by filter
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 179c 0 0000 36 01 0273 192.168.1.2 216.52.208.187
[/codex]

What the heck is this filter?
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Big Mac
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Dec 10, 2007, 05:01 PM
 
That is strange. Is that the third hop? I'd get on the horn with your ISP.

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
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Dec 10, 2007, 05:28 PM
 
Originally Posted by Big Mac View Post
That is strange. Is that the third hop? I'd get on the horn with your ISP.
'third hop'?

I tried pinging other sites too, like apple.com and go the same ping error, but they load normally in Safari.

Something to know: last night someone in moscow DoS'ed my FTP server, and I had to bring it down. Its been off sense. The hostname of the person was a .su domain. Could someone in Russia be hacking me?
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Dec 10, 2007, 05:33 PM
 
Something else that is interesting:
[codex]
[[email protected]:/]$ ping apple.com (12-10 16:21)
PING apple.com (17.149.160.49): 56 data bytes
36 bytes from 17.149.160.49: Communication prohibited by filter
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 a1a6 0 0000 36 01 6f92 192.168.1.2 17.149.160.49

^C
--- apple.com ping statistics ---
18 packets transmitted, 0 packets received, 100% packet loss
[[email protected]:/]$ ping forums.macnn.com (12-10 16:24)
PING forums.macnn.com (207.58.150.187): 56 data bytes
64 bytes from 207.58.150.187: icmp_seq=0 ttl=54 time=45.720 ms
64 bytes from 207.58.150.187: icmp_seq=1 ttl=54 time=45.800 ms
64 bytes from 207.58.150.187: icmp_seq=2 ttl=54 time=45.415 ms
64 bytes from 207.58.150.187: icmp_seq=3 ttl=54 time=45.274 ms
64 bytes from 207.58.150.187: icmp_seq=4 ttl=54 time=45.136 ms
^C
--- forums.macnn.com ping statistics ---
6 packets transmitted, 5 packets received, 16% packet loss
round-trip min/avg/max/stddev = 45.136/45.469/45.800/0.255 ms
[[email protected]:/]$ ping verizon.com (12-10 16:24)
PING verizon.com (192.76.85.245): 56 data bytes
36 bytes from 192.76.85.245: Communication prohibited by filter
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 fa7c 0 0000 38 01 b040 192.168.1.2 192.76.85.245

36 bytes from 192.76.85.245: Communication prohibited by filter
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 c10a 0 0000 38 01 e9b2 192.168.1.2 192.76.85.245

^C
--- verizon.com ping statistics ---
6 packets transmitted, 0 packets received, 100% packet loss
[/codex]
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C.A.T.S. CEO  (op)
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Dec 10, 2007, 08:31 PM
 
Now I can't get to google again.

But I can get to google.ca
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Dec 11, 2007, 03:45 AM
 
     
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Dec 11, 2007, 07:32 AM
 
Ok, I turned IPv6 off, I'll see if it fixes the problem. It still doesn't explain why this has only started to happen on my iMac and not my other Macs.
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Dec 11, 2007, 07:09 PM
 
It didn't work.
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Fusion
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Dec 12, 2007, 07:22 AM
 
Comcast eh? Try open DNS. We had this problem for months until we switched to ODNS.
     
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Dec 12, 2007, 05:42 PM
 
Originally Posted by Fusion View Post
Comcast eh? Try open DNS. We had this problem for months until we switched to ODNS.
What? I have FiOS not Comcast.

Altho the problem has stopped, I am still wondering what caused it, IPv6 could have.
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