Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > external drive melt down

external drive melt down
Thread Tools
kill bill
Forum Regular
Join Date: Jul 2005
Location: New York City
Status: Offline
Reply With Quote
Dec 24, 2007, 10:57 PM
 
I think I might have lost all the data on my external hard drive. I had nearly 500gb of music and movies archived there. I just plugged it into my powerbook and nothing is there. What could have happened? Can I get anything back? It took so long to get all that stuff. I lost some stuff that I can't really get back either.
     
CharlesS
Posting Junkie
Join Date: Dec 2000
Status: Offline
Reply With Quote
Dec 25, 2007, 01:09 AM
 
Can DiskWarrior or Data Rescue see any of the data on the disk?

If you try putting the hard drive into a different enclosure, does it change things at all?

Ticking sound coming from a .pkg package? Don't let the .bom go off! Inspect it first with Pacifist. Macworld - five mice!
     
kill bill  (op)
Forum Regular
Join Date: Jul 2005
Location: New York City
Status: Offline
Reply With Quote
Dec 25, 2007, 01:16 AM
 
Originally Posted by CharlesS View Post
Can DiskWarrior or Data Rescue see any of the data on the disk?

If you try putting the hard drive into a different enclosure, does it change things at all?
enclosure?? I'm sorry but I don't really know what you are talking about.

I also don't really know that much about computer hard drives and how (if) you get data back. Can someone please explain what I need to do to get my files back in layman's terms?
( Last edited by kill bill; Dec 25, 2007 at 01:23 AM. )
     
Big Mac
Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status: Offline
Reply With Quote
Dec 25, 2007, 03:06 AM
 
Do you see any sign of it getting power at all? Is it possible that it's not plugged in properly? Try the simple things first. If your computer cannot see the drive and you have no backup, you're probably in for a good amount of pain, unfortunately.

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
Jesus On Cheese
Fresh-Faced Recruit
Join Date: Dec 2007
Status: Offline
Reply With Quote
Dec 25, 2007, 03:50 AM
 
Enclosure=case. It's the case that holds the hard drive.

Does the drive still show up on the desktop/finder (orange icon)?
If the drive doesn't show up, does the case power on, light come on, disk spin up?
Any weird noises?

Worst case, your looking at about $2000 for data recovery specialists to get any data off if they can. Best case, just needs some jiggling around to get working again.
PowerMac G5 1.6GHz 4GB 1TB Leopard Server, MacBook Pro 2.16GHz 3GB 160GB Tiger, Mac Mini 2.0GHz 3GB 250GB Leopard, Mac Mini 1.42GHz 1GB 250GB Tiger Server
     
Cadaver
Addicted to MacNN
Join Date: Jan 2003
Location: ~/
Status: Offline
Reply With Quote
Dec 25, 2007, 10:38 PM
 
Please don't think I'm rude, but for other readers - take this as another example of why to back-up your stuff.
     
~bash $
Forum Regular
Join Date: Feb 2007
Status: Offline
Reply With Quote
Dec 25, 2007, 10:52 PM
 
And what do you mean by "nothing is there," exactly?


(Cross media backups are the way to go for me.)
     
kill bill  (op)
Forum Regular
Join Date: Jul 2005
Location: New York City
Status: Offline
Reply With Quote
Dec 26, 2007, 04:11 AM
 
Well, the drive is getting power, and I wouldn't have a clue about moving to a different enclosure. That is definitely beyond me. It's a 500gb WD firewire drive and it was pretty much full before my data loss. When I plug it in to the wall and my computer, it powers up and my system recognizes it. When I open it in finder, it tells me that I have 465gb of free space on it. None of the files or folders I had previously stored there will show up. Outside of burning all my files to cd's, what other way would I have to back this stuff up?
     
Big Mac
Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status: Offline
Reply With Quote
Dec 26, 2007, 04:22 AM
 
Another drive. Now since your computer can see, there's a chance that a utility like Data Rescue II may be able to recover your files.

Data Rescue II: Mac Data Rescue & Mac Data Recovery Software

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
CharlesS
Posting Junkie
Join Date: Dec 2000
Status: Offline
Reply With Quote
Dec 26, 2007, 03:32 PM
 
Yeah, considering that the drive is recognized by the Mac, I'd try Data Rescue first since it is non-destructive. If Data Rescue can't recover your files, give DiskWarrior a try, but be sure to look at a Preview of the new directory to make sure your files show up on it before allowing it to replace the directory. If your files don't show up in DiskWarrior's preview, I'd cancel the replacement.

Ticking sound coming from a .pkg package? Don't let the .bom go off! Inspect it first with Pacifist. Macworld - five mice!
     
seanc
Moderator Emeritus
Join Date: Apr 2005
Location: Cambridge, UK
Status: Offline
Reply With Quote
Dec 26, 2007, 07:14 PM
 
I'd also go with trying to transfer it to another enclosure. It really isn't *that* difficult. You could try and find a technically minded friend to do it.
Is it a MyBook drive? We bought one of these at work, less than two weeks ago and it already seems to be dying although I think it might be the enclosure rather than the drive.
If it is a MyBook, then it should have firewire and USB. Try either one to see if that makes a difference.
     
Jesus On Cheese
Fresh-Faced Recruit
Join Date: Dec 2007
Status: Offline
Reply With Quote
Dec 26, 2007, 08:36 PM
 
WD enclosures can be a little tricky to open (I've seen some that use glue and clips). But doesn't sound like the enclosure is the problem.

First step is to try a software data recovery tool. Data Rescue is pretty good and FileSalvage, but there are a few others. Stellar Phoenix Macintosh - Data Recovery Software 2.0, MediaRECOVER, and Boomerang Data Recovery Software. All available at Apple - Downloads
PowerMac G5 1.6GHz 4GB 1TB Leopard Server, MacBook Pro 2.16GHz 3GB 160GB Tiger, Mac Mini 2.0GHz 3GB 250GB Leopard, Mac Mini 1.42GHz 1GB 250GB Tiger Server
     
seanc
Moderator Emeritus
Join Date: Apr 2005
Location: Cambridge, UK
Status: Offline
Reply With Quote
Dec 26, 2007, 09:18 PM
 
I read some of the low reviews about the MyBook's on Amazon to see what other people had said.
One person said they had tried to get the drive out to recover the data, but had found that the drives had proprietary connectors, so if this person is right and it wasn't just some sort of converter, swapping the drives between enclosures may not be doable.
     
Andhee
Mac Enthusiast
Join Date: Feb 2007
Location: UK
Status: Offline
Reply With Quote
Dec 28, 2007, 12:52 PM
 
I think I've got the drive you got, apart from I only got it a few days ago, but its working fine for me. I think if the files have actually disappeared then maybe you unplugged it without disconnecting it properly. Try one of those programs recommended in this thread, or just try using the usb port instead.
     
   
Thread Tools
 
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Top
Privacy Policy
All times are GMT -4. The time now is 02:57 PM.
All contents of these forums © 1995-2017 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2017, Jelsoft Enterprises Ltd.,