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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > Earphones With Remote & Mic Not Working

Earphones With Remote & Mic Not Working
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Mac User #001
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Jan 14, 2010, 01:00 PM
 
Hi,

I have the earphones with remote and mic for use with my iPod touch. It has always worked, and all functions, as it's a supported iPod model (iPod touch 2G). Now all of a sudden, I get nothing. It will function as earphones, and that is all. None of the buttons work and the microphone picks up nothing. In fact, if I load the Voice Memos app, it won't even let me record a message because a microphone isn't detected. This makes me think it is a connection issue, as a microphone would be detected even if it was broken, correct?

Either way, any help would be appreciated. Wouldn't really be happy about forking over another $30 for a new set of these, so I'd like to keep these ones.

Thanks!
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imitchellg5
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Jan 14, 2010, 02:17 PM
 
Can you them a try with another iPod touch or iPhone? Or conversely, give another pair of earphones a go with your iPod touch?
     
Mac User #001  (op)
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Jan 14, 2010, 04:21 PM
 
I tried them on the newest iPod nano, 5G, I believe? They're a supported model and the earphones work fine on that. I can get a hold of a friend with an iPod touch later to try it out, but if it works on one device, why wouldn't it on mine?
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imitchellg5
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Jan 14, 2010, 05:46 PM
 
That would indicate that the problem is with your iPod touch, not the headphones (unfortunately). You could try a restore if you want, but it's probably the headphone port. Could be as simple as a foreign object getting in there (you can spray some compressed air in if you'd like), but if that's not the case, then the port itself is probably bad.
     
Mac User #001  (op)
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Jan 15, 2010, 02:12 AM
 
Thanks for the speedy help.
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Mac User #001  (op)
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Feb 16, 2010, 03:38 PM
 
Haha good news!

It was simply dust in the headphone jack. I blew it out with a can of air and all is well. Just thought I'd post so anyone with a similar problem can try my solution.
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imitchellg5
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Feb 17, 2010, 12:56 PM
 
Good for you!

I don't know why I didn't think of that, it happens to my phone fairly often from pocket lint.
     
Mac User #001  (op)
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Feb 18, 2010, 12:12 PM
 
Actually, you did...

Originally Posted by imitchellg5 View Post
Could be as simple as a foreign object getting in there (you can spray some compressed air in if you'd like), but if that's not the case, then the port itself is probably bad.
I just didn't listen and went on figuring it out myself... Don't know why I didn't try what you said in the first place.
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imitchellg5
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Feb 18, 2010, 12:38 PM
 
Oh! So I did. I guess both of us are scatterbrained
     
jenali3
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Jun 29, 2010, 02:45 PM
 
I honestly thought that can't be it....too easy a fix!!!! But guess what...it worked. Can't believe it! Thank you for posting your solution. Without the post I would probably have gone to some fix-it tech store and they would have charged me some ridiculous price just to blow out the jack. Thank you thank you thank you.
     
   
 
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