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Problem with Software Update
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Junior Member
Join Date: Mar 2005
Location: Singapore
Status:
Offline
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This problem just started recently, unable to update or check update, message prompted "Failed, error occurred when checking". I have two systems running 10.5.2.
Macpro early 2007 model (3 ghz - 4 cores) works fine for now
Macbook Pro 2008 model (2.5 ghz) cannot update
Is this a problem with 10.5.2 or just a hardware issue. Btw, I have ran disk utility several times, both permission and repair disk. Any advise? Thanks
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Moderator  Join Date: Oct 2001
Location: San Jose, CA
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Have you rebooted? Maybe the software update server just happened to be down.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Junior Member
Join Date: Mar 2005
Location: Singapore
Status:
Offline
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Did the update on both machine at the same time and only my MP could check for updates. Hope it is not the 10.5.2 on 2008 MBP problem... 
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Dedicated MacNNer
Join Date: Aug 2005
Status:
Offline
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I think it is important for you to check this under a different (administrator) user on the problematic computer. There are about a dozen files you can delete, mostly softwareupdate preference files and cache files (including ByHost files), but if you can isolate it to one account, that simplifies the next steps to take (and would also indicate that the problem is not serious). If it's a system wide problem, it may be more challenging.
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iMac Intel Core 2 Duo 2.66 GHz, 4 Gig RAM, 10.6.8
Macbook Pro Retina Display 15", 16 GB RAM, 10.7.4
iMac G5 2GHz, 1.5 GB RAM, 10.5.8
Macbook Air Core 2 Duo 4 Gig RAM, 10.6.8
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