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HELP!!! External Disaster
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Fresh-Faced Recruit
Join Date: Oct 2007
Status:
Offline
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This is my first post and I'm desperately in need of help. I have a 160 GB external hard drive hooked up via firewire to my g4 imac running OS 10.3.9. I run my iTunes through it as well as store and backup other files.
Now here's the problem: it says there is nothing on it. Even though I can still play my mp3s on iTunes. I double click the external and it says, 0 items, 80GB available. I ran the disk utility program and it fails the verify disk with the error message saying:
** Phase 3 - Checking Directories
Root directory starts with free cluster
Fix? no
Error: The underlying task reported failure on exit (-9972)
1 volume checked
0 HFS volumes verified
1 volume failed verification
I'm in a jam. If anyone has any suggestions or definite solutions to my problem. I would very much appreciate it. I don't have the AppleCare protection plan and I'm not even sure they could fix my problem because it's an external.
THANK YOU ALL IN ADVANCE
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Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status:
Offline
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Since you can mount the drive, stop using it until you get a recovery tool like Data Rescue II.
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"The natural progress of things is for liberty to yield and government to gain ground." TJ
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Mac Elite
Join Date: Nov 2006
Location: here
Status:
Offline
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Do you own disc warrior?
This is a tool to rebuild directories. It can find files your operation system can't find because of a bad address.
I haven't used my DiscWarrior on a failure case, I only do maintenance, but this looks like a case for the Disk Warrior, by Alsoft, costs about 100$, currently in version 4.0
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Fresh-Faced Recruit
Join Date: Mar 2005
Status:
Offline
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Another vote for Disk Warrior here... I had a drive that wouldn't even mount, I thought it was dead and I'd have to send it to DriveSavers or something. DW was able to see the drive and analyze it - it was too damaged to repair, but it could still see all the files and allowed me to copy everything to another drive. No other utility I tried could do that. So if your drive is still mounting, you're a step ahead of me... I'd be ready to go with another one to move everything to if/when DW finds your files. Good luck!
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Disco Scottie
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Fresh-Faced Recruit
Join Date: Apr 2007
Status:
Offline
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Go Diskwarrior,
WELL worth the money.
It saved my A$$ once on a HD crash... I ran it and went to sleep.
Six hours later all my stuff was back!
Then I started to back up my data!
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Addicted to MacNN
Join Date: Mar 1999
Location: Bellevue, WA
Status:
Offline
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I will try DiskWarrior first as well.
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