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Entourage 2008 - Inbox says 1 msg unread but none there
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Mac Enthusiast
Join Date: Jul 2000
Location: Dubai, UAE
Status:
Offline
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In Entourage 2008, the inbox is empty, but the left column shows Inbox(1) in bold as if there is an unread msg. I have rebuilt the database with no luck.
Any ideas?
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Moderator  Join Date: Jan 2001
Location: Polwaristan
Status:
Offline
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Is this an IMAP account? Entourage 2008 doesn't always update the counts in the folder list pane. Try this: Right-click on Inbox and choose Refresh Message List.
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Dedicated MacNNer
Join Date: Jun 2006
Status:
Offline
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If it's an exchange account, its probably because a message got recalled. Entourage updates the folder list, but it does not download the e-mail. Log into OWA to see if this is the case.
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Mac Elite
Join Date: Sep 2006
Status:
Offline
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Check out your account through web access, OWA or plain old web mail.
(Edit, oppps, just like pheonixash said!)
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