[zl9600]

i have a 4g nano, and for a couple of days now, nearly every time i hit buttons on the scroll wheel, it resets itself (screen goes blank, apple logo appears, then i get back to the main screen). i've tried doing a hard reset, but that doesn't seem to help.

anyone else having this issue?

[volcano]

Are you charging it properly and fully? The only time my iPod ever did that is when the battery was completely drained and I still attempted to turn it on and keep it playing. Try charging it (either through USB/Firewire cable) through your computer or with a wall adapter for an hour or two and see if that helps. You also might want to try a hard-reset:

1. Connect the iPod to your computer via USB
2. Reset the iPod by pressing the Play and Menu buttons for a few seconds.
3. When you see the Apple logo, press and hold the Previous and Next buttons for roughly 10 seconds.

[zl9600]

thanks volcano. i tried the hard reset (i think you meant the center circle and menu?, it doesn't work doing the play and menu key) a few times. but i still get a reset with nearly every button i press. it's maddening. the only thing i can do if i can get it to shuffle songs is that i can get it to forward and pause and play fine. but getting it to there takes some luck. i have a feeling it's an input issue somewhere.

i'll call apple tomorrow and see if they'll let me send it back even though i've used up my one phone support call (lame!)

[volcano]

Yes, that's what I meant - whoops!

Good luck, nonetheless.

[zl9600]

i think i fixed it. at least it has stopped doing the constant reset with every click of the wheel. the one step i did not do is to do a complete restore of the software via ipod updater.

that seemed to do the trick, and made sense it would be a software blip since i treat this thing like a tube of uranium, at least in the 45 days i've owned it.

thanks for the help; hopefully this will be helpful for someone else.