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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Has anyone ever returned a BTO Powerbook?

Has anyone ever returned a BTO Powerbook?
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jesset
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Oct 5, 2005, 10:54 PM
 
I got a new 15" Powerbook maxed out on the 26th of September. I got it build to order so I could put my own cheaper ram in it. Now theres all this talk about new powerbooks next week. Assuming there is a new powerbook release, has anyone ever successfully returned a BTO powerbook? If so, how would you go about it?
     
flanders
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Oct 6, 2005, 09:27 AM
 
BTO machines aren't returnable that I know of, but maybe a polite call to Apple just to ask would do the trick. I think they specifically mention BTOs in the return policy but I'd have to read it again just to be sure. For that reason, I always order stock machines online or just buy in the retail store.
MBP C2D 2.16Ghz 15" Matte, 2GB RAM
     
jesset  (op)
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Oct 6, 2005, 09:46 AM
 
Originally Posted by flanders
BTO machines aren't returnable that I know of, but maybe a polite call to Apple just to ask would do the trick. I think they specifically mention BTOs in the return policy but I'd have to read it again just to be sure. For that reason, I always order stock machines online or just buy in the retail store.
Yeah, I didn't read the fine print on that one. I called Apple yesterday and thats what I got. I'm wondering if this rule is somewhat flexible in people's experience.

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