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new june 2009 MBP trackpad issue .. help asap please ?
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Fresh-Faced Recruit
Join Date: Jun 2009
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hi
just got my new 15" MBP and its great except the track pad seems loose and horrible to use ..
sometimes the click isnt recognised when dragging a window, and the pointer will go off somewhere
when clicking.
yes i have updated all sofware inc the new trackpad firmware etc
and the click is very loud, feels horrible
previous mbp you could screw the trackpad to make it better under the battery.. but the new ones have
new 5 star screw that i dont know of anywhere in uk that sells them .. maplins didnt.
i am thinking of returning it ..
but im thinking ill just get another with same problem ..
just wondered if anyone knew where to get a 5 point driver for the battery in uk online ?
what do you guys suggest ?
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Mac Enthusiast
Join Date: Mar 2008
Location: Northern Ireland
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It's a loud click because it is new. With time, the click sound will diminish. Although I don't even see why you need to click - tap to click makes things a lot easier. I haven't experienced any movement of the mouse like that or anything - perhaps your sensitivity is too high?
Maybe go to another store and feel the trackpad. If the other feels a lot better, you may have a bad trackpad.
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Fresh-Faced Recruit
Join Date: Jun 2009
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thanks for your reply.
i see so many posts that say you dont need the click button, but i hate the double tap to drag
as its so slow to let go of the window dragged, also i do use tap alot .. but using apps like logic you need to
hold the button down to get the pull down menu and i drag alot of files around etc
the button is essential for apps
it feels like it needs adjusting badly .. but apple have stopped that by putting a battery over the screw using a 5 point screw on the battery... which i cant find the right screwdriver for other wise im sure i could adjust it perfectly.
im holding off sending it back, but as i type another problem has arisen .. my new 24" display is making loud crackling / pop/ticking noises like its gonna crack ...
thats worrying .. ive had it 4 days .. when i got it theres couple dust specs under the glass and a small smudge on the inside of the glass too .. but i can live with those ..the crackle now though is not good for such an expensive display :-(
anyone know where to buy the 5 star screwdriver in uk ?
thanks
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Moderator
Join Date: Oct 2001
Location: San Jose, CA
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I know nothing about hardware stores in the UK, but are you telling me none of them have standard Torx screwdrivers?
http://en.wikipedia.org/wiki/Torx
But even then, if the trackpad is bothering you, take it to an Apple store (there is one in London, right?). Don't risk your warranty.
Finally, if you need accurate mousing, get a mouse. You'll be much happier than just using the trackpad for everything.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Fresh-Faced Recruit
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cheers ..
i dont think this is a standard torx screwdriver ... its a 5 point star driver .. it used to be a tri -screwdriver for past mbp
sure i could take it to an apple store an hour away .. but im pretty sure ive read they take it in for 3-5 days to get it fixed.
and even then it may still come back not great.
ive used a mouse before and had 4 macbooks over the years and really like the trackpads over a mouse ..
if my display has to go back , i might just send them both back .. they only 4 days old .. i kinda expect a bit more quality for the high price of the mbp and display .. especially with uk high prices :-(
if anyone has info what exact screwdriver i need , please let me know ... thanks
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Moderator
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Celebrating 10 years and 4000 posts on MacNN!
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thanks , but thats the old 15" with the old battery,
even their breakdown of 13" shows different screws (tri wing)
ive opened up my mbp and its 5 point star scews .. look like a new screw
even the wiki link above shows its not a torx
:-(
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
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Can you post a picture of the new screw? As ibook_steve says, Apple doesn't invent new screws. There is bound to be a screwdriver available for this one, and once we know what it is, we'll start looking for a source.
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Glenn -----OTR/L, MOT, Tx
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Moderator
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Weird, but you do realize you could just use a small flathead screwdriver on either of those Torx screws.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Administrator
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Steve is right-true "security" screws have a post in the middle of their driver depression, preventing the use of regular tools, but that 5-point is just asking for the right width of flat blade to pop in and turn it.
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Glenn -----OTR/L, MOT, Tx
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cool guys ..i did try a flathead, but probably wasnt exact match ...
i made need to try it if my replacement mbp has same crappy click feel
i also noticed that becasue the pad is the button if you click it with your thumb
sometimes your thumb moves while clicking and selecting wrong dropdown, or missing
bar etc ...
im guessing thats how they all are now with this new button.. which is a shame if thats true ...
my last mbp had the perfect feel and click :-(
apart from that, really love this latest mbp
cheers fellas
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Fresh-Faced Recruit
Join Date: Jun 2009
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i just wanted to give an update on my track pad problem.
i got a replacement 2009 mbp, and the trackpad on the replacement was a great deal better :-)
im happy now ... it feels great and im 100% happy with this excellent new 15".
i also had a 24" display relaced.. and i still had a spec of duct in it plus dead pixels in top right corner
but not enough to bug me :-)
thanks to all for the advice
fin.
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