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ELP- first letter always missing! Apple is censoring!!!
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Junior Member
Join Date: Sep 2005
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Registered User
Join Date: Apr 2000
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Apple do this all the time, and always have. It's best not to bother posting on their discussion boards.
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Fresh-Faced Recruit
Join Date: Jan 2008
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pdf of locked thread:
http://www.petergabriel.dk/lockedthread.pdf
I will need to reveal the issue when selling and buyers will avoid like the plague.
CR had never heard of the issue ...
As well as the front line tech ...
First time he has heard of it ...
I urge all afflicted with this to talk to Customer Relations so they can see how widespread this is.
ken
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Mac Elite
Join Date: May 2002
Location: Home in front of my computer
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I have this problem too.
Sometimes when entering a text field, if I don't wait at least two seconds (Why should I? It has focus, it should be typable!) my first character gets ignored.
I have it happen in Spotlight, in the Help search, in Safari's Google box, pretty much everywhere.
Except that I've had it happening since I got my MacBook. With 10.4 on it.
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Professional Poster
Join Date: Jun 2007
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Originally Posted by iampivot 
"ELP - first letter always missing!" has been a long thread (35 pages!) on the apple bug discussion forums, but the thread got closed. A second thread was opened, but also closed not long after.
Its not censorship when the forum is being hosted by Apple. They have their rules on what can and cannot be posted. They have every right to lock/delete threads.
I've not been over to the apple discussion forums for ages because of their heavy handedness. I recommend you find a forum like here to discuss your issues.
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Mac Enthusiast
Join Date: Jan 2008
Location: In a constant state of panic...
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Its not censorship when the forum is being hosted by Apple. They have their rules on what can and cannot be posted. They have every right to lock/delete threads.
I've not been over to the apple discussion forums for ages because of their heavy handedness. I recommend you find a forum like here to discuss your issues.
The problem with that is Apple doesn't necessarily care much what is posted on forums other than their own. The purpose of forums like this is to seek help from others, not Apple.
It's funny I'd find this thread arbitrarily today, because I found that exact thread on Apple's forums last night while looking for any issues with the MacBook. Now I'm a bit wary of buying a MacBook this coming Friday. I was going to pick one of those and an iMac up, but I'm having second thoughts now.
I'm fairly certain, however, it can be fixed via software since most people post that the general keyboard issues came when they upgraded to Leopard.
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
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Senior User
Join Date: Dec 2002
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Finally ...... this fixed the problem. No more missing letters.
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Posting Junkie
Join Date: Nov 2000
Location: in front of my Mac
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Yeah, it's fixed now. Unfortunately in the process of fixing that bug they broke closed-lid mode. 
When I wake my MBP in closed-lid mode it shows the desktop picture on the external screen and then goes right back to sleep. If I then wake it again and, the same thing will happen all over again. Resetting PRAM didn't help. 
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Last edited by Simon; Feb 20, 2008 at 04:15 AM.
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Moderator  Join Date: Apr 2000
Location: Gothenburg, Sweden
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Originally Posted by harbinger75
The problem with that is Apple doesn't necessarily care much what is posted on forums other than their own. The purpose of forums like this is to seek help from others, not Apple.
If you want Apple to care, send feedback using the Mac OS X feedback page. Apple used to care about what was said on their forums, back in the OS 8-9 days - they would even send out Christmas presents to faithful posters, I have an Apple cap I got one year. It's sad to see how far they have fallen.
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Moderator Emeritus
Join Date: Apr 2005
Location: Cambridge, UK
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Things seem better. I'm still not happy with this keyboard, although it's probably my fault for not being a proper typist. At least I don't always miss the first letter of my password now.
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Junior Member
Join Date: Sep 2005
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I still find that I don't get keys registered unless the key has been hit hard and all the way down. So this is sort of a 50% fix for me.
Maybe I should just go back to Linux, then I'd get the home/end pgup/pgdn keys back again..
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Posting Junkie
Join Date: Nov 2000
Location: in front of my Mac
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fn-left/fn-right and fn-up/fn-down
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Moderator Emeritus
Join Date: Apr 2005
Location: Cambridge, UK
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Originally Posted by iampivot
I still find that I don't get keys registered unless the key has been hit hard and all the way down. So this is sort of a 50% fix for me.
Some keys seem more prone to this than others, although that's why I thought it might be my fault. It's keys on the right and I noticed last night that I seem to either clip/brush them but not push them properly.
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Addicted to MacNN
Join Date: Jan 2003
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My MacBook (a new 2.2GHz black Core 2 Duo) never had the keyboard missing-letter issue to begin with, but the firmware installed OK and every thing's (still) fine.
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Mac Elite
Join Date: May 2002
Location: Home in front of my computer
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This did not fix my problem. My keyboard still falls asleep when it goes unused for short periods of time.
Man.. How can they get a keyboard wrong? Next to the mouse it's the most basic piece of computer hardware. Push a key, it sends the press to the keyboard. How can it go to sleep? This is what Apple said. They said the keyboard sleeps so it wakes up late to miss the first key. How? I dunno. Thing is I've had this happening since I got my MacBook last June with Tiger on it.
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Addicted to MacNN
Join Date: Jan 2003
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Originally Posted by Jasoco
This did not fix my problem. My keyboard still falls asleep when it goes unused for short periods of time.
Man.. How can they get a keyboard wrong? Next to the mouse it's the most basic piece of computer hardware. Push a key, it sends the press to the keyboard. How can it go to sleep? This is what Apple said. They said the keyboard sleeps so it wakes up late to miss the first key. How? I dunno. Thing is I've had this happening since I got my MacBook last June with Tiger on it.
Not to ask a stupid question, but did you reboot after the firmware update? It didn't prompt me to reboot after installing, but I suspect the firmware is only loaded at boot.
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Mac Elite
Join Date: May 2002
Location: Home in front of my computer
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Yes..
Okay, here's how it went.
The night the update showed up, I installed. Then shut down to go to bed. As it was shutting down it launched the "Firmware updater" app like it was supposed to then shut down.
The next day the update showed up again. I downloaded and installed it AGAIN and rebooted. The problem kept going so I went into Utilities and manually launched the updater like some people have suggested.
It has now been run three times. And hasn't fixed it. Also, it is no longer showing up in Software Update so apparently the computer thinks it's been updated.
But I still lose the first keystroke more than it should happen. It only and has only ever happened in single line text boxes though. i.e. a box like this one that I am typing a large chunk of text in, it won't do it. Never has. But a smaller single line box like a Search box will do it. (Oddly enough, I can't recall it doing it in a box like a username box or a thread title box.) Especially when I press Command+F in Safari and start typing. I always lose the first key, even though the keyboard accepted the Command+F. Why would it ignore the third key, which just happens to be the first one entered into the box?
And interestingly enough, I just tested it. Command+F then immediately type a word to find. It lost the first letter in "hello". (Or whatever the heck you want to type) Press Escape to get rid of it and start again, Command+F, type "hello", this time it takes the h. It only happens like the first time a box is activated in a while. But once it's warmed up it seems to be fine... for a little while, until the box gets bored and goes to sleep. Ugh.
So basically it will happen, then once it's happened it's fixed for a little while. Then happens again after a sufficient amount of idle time has passed.
Seems to be mainly search boxes. Google Search in Safari, Help in Safari, Spotlight, the Help menu...
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Fresh-Faced Recruit
Join Date: Aug 2008
Status:
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