[Metro]

Help! I have just installed Norton Personal Firewall on my iBook in OS 9. I then upgraded it to version 1.0.2

According to Symantec this is supposed to be native compatible in OS X to install in OS X. Even reviews I have read said that you need to install natively into both Systems 9 & X.

I bought this program a few months ago and took it back because the CD was only version 1.0. Now after watching Symantecs site it seemed that the CD versions would be 1.0.2. Not so! I bought 2 copies and both are V. 1.0

Here is Symantecs info for OS X:

"Version 1.0.2 offers full product functionality in the Mac OS X native environment. Norton Personal Firewall for Macintosh can and should be installed into the Classic environment of Mac OS X as well as the Mac OS X native environment.

Once installed into both Classic and native Mac OS X, Norton Personal Firewall will protect your Macintosh when running applications in both modes of Mac OS X. "

So do they have an upgrade CD? Downloading 1.0.2 doesn't have anyway to install it to OS X. I am getting very peeved at Symantec. Everytime I think they are shipping native CD's they don't.

Anyone know what is going on, and a solution? Thanks.....

[Rex]

In theory, Live Update should place a file on your desktop with the link to the OS X version when you download the update. That doesn't always happen (it didn't for me), but you can still download from Symantec.
ftp://ftp.symantec.com/public/english_us_canada/products/norton_personal_firewall_mac/ver1.0/updates/Firewall_OSX_102.hqx
Hope this helps

[Metro]

Thank you! I had just gotten off the phone with Symantec support who realized after I explained the situation that there was no way for me to update to OS X. They said they would send a new disk. I do not know why they are still shipping old versions and that Live Update doesn't work.


Thanks again...