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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > engraving error

engraving error
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Dedicated MacNNer
Join Date: Jul 2005
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Jul 12, 2005, 01:35 AM
I just ordered my ipod (over the phone), and checked my order status. It seems although my order is WRONG. Instead of engraving 'bettafish' like I clarified 3 times over the phone, they engraved 'bettasish' What do i do? Will apple charge me for shipping it back and getting a new engraving done?
Senior User
Join Date: Feb 2002
Location: Denver
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Jul 12, 2005, 01:56 AM
Blame the Internet. No one takes orders over the phone anymore.

P.S. I'm sure Apple will let you return it.
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Join Date: Dec 2000
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Jul 12, 2005, 04:49 AM
Yes, blame the internet, Apple Store has a text box to type in what you want engraved. Anyway, I read your post and had visions of this conversation -

Hello I'd like an engraved iPod please

Yes sir, what would you like engraved?


bettasish, yes we can do that for you sir.

No I said bettafish, not bettasish.

Yes sir, bettasish will be engraved on your iPod.


Ah I see sir, so thats b-e-t-t-a-s-i-s-h .....

But yeah I'm sure they will let you replace your engraving.

It'll be much easier if you just comply.
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Join Date: Feb 2000
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Jul 12, 2005, 11:08 AM
Give the Apple Store a call and tell them the situation. I think they'll have the definitive answer. I'm sure that they will make it right. It's certainly not your fault that whoever took your order is an idiot that went through the trouble to make up a new word and have it engraved on your ipod.
Nemo me impune lacesset
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