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App Store problems
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Mac Enthusiast
Join Date: Apr 2001
Status:
Offline
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Anyone else having issues with the App Store?
I tried downloading iantivirus yesterday and I was having some general connection speed issues at the time. I paused it then went back today since my speed seems fine now and it won't let me complete the download. It is listed as other purchases in my account but the button has no lettering on it and when i click it nothing happens.
I also can't update the malware definitions with virus barrier plus which was also downloaded in the App Store.
Frustrating since Apple doesn't seem to give an easy way to contact them about it (or any way)
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Moderator  Join Date: Oct 2001
Location: San Jose, CA
Status:
Offline
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Store menu -> Check for Unfinished Downloads
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Mac Enthusiast
Join Date: Apr 2001
Status:
Offline
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I tried that, no luck.
I wonder if it's my internet connection, I'm still having slow download issues. Time Warner couldnt send anyone out today so I'm stuck until my next day off (next wednesday) to fix it.
I thought ATT customer service was bad. Sheesh
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Mac Enthusiast
Join Date: Apr 2001
Status:
Offline
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I figured out my internet problem-ethernet cable went bad (I still don't get why a cable that just sits there should ever go bad). Replaced it with a spare cable and good to go.
I was able to downlaod my virus definitions but the app store still won't let me install iantivirus.
I check for unfinished downloads and it tells me I have none. I go to purchased and there it is listed (I figured out that I had it hidden and inhid it) but when I click install nothing happens.
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Moderator Join Date: Oct 2001
Location: San Jose, CA
Status:
Offline
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Celebrating 10 years and 4000 posts on MacNN!
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Mac Enthusiast
Join Date: Apr 2001
Status:
Offline
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Originally Posted by ibook_steve 
I finally figured out a way to fix things.
I downloaded another app and when it was downloading the iantivirus app showed up and I clicked on it and it downloaded finally.
What an odd thing to have happen.
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