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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTunes authentication issues

iTunes authentication issues
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GFitzy
Dedicated MacNNer
Join Date: Feb 2000
Location: New Haven, CT
Status: Offline
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Mar 4, 2009, 03:34 PM
 
New MacBook Pro, imported all music ripped from CDs without any trouble. Went online and purchased a movie from the iTunes Store, file downloaded but cannot be played. Get caught in a continuous loop asking for account password. Tried de-authorizing computer and reauthorizing without any luck. Only have 2 of 5 possible authorized computers in the account. Google didn't return anything helpful. Hope someone here has seen this and has a fix.
     
ibook_steve
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Join Date: Oct 2001
Location: San Jose, CA
Status: Offline
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Mar 4, 2009, 03:46 PM
 
Have you contacted iTunes support? I think they have live chat to make it easier to do.

Steve
Celebrating 10 years and 4000 posts on MacNN!
     
   
 
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