[jeff k]

Only when in Word ( word mac 2001), the menu bar is suddenly grayed out. Can't use file, edit etc. Even the apple wont work when in Word. Menu bar is fine with other applications. Any ideas? Thanks! Ken.

[sailor41]

About six months ago I had a similar incident. My menu bar in Word 2001 (OS 9.1) froze or would sporadically open but no commands would execute.
After rebuilding the desktop and running Techtool,and a restart, Word was still dead.

What worked was tossing the whole Microsoft pref folder in the system pref folder.

I had to reset some prefs, but Word came back to life.

Good luck-B

[dtc]

Also try deleting PPC Registration

[jeff k]

Yes, trashing, preferences or "Word Settings (9), soldved the problem. What is registration Pcc? Ken.