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Apple Store genius in Tokyo not really a genius
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Baninated
Join Date: Apr 2001
Location: Dead whale
Status:
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I asked him a question about some touch up paint which is available for a TiBook to fight the problem of worn down edges etc. He just looked at me and said very unenthusiasticaly, he didn't know. And it was not a language issue I assure you. It was a big dissapointment, I also spend some time talking to other staff members about cameras and hard-disks and so on. Nobody there showed any true passion for the Apple brand, as I remember is a requirment of the job. All they seemed to care about was if I wanted to buy something or not.
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Addicted to MacNN
Join Date: Dec 1999
Location: Tampa, Florida
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Probably every Mac fan in Japan have better things to do than work as salespeople. Probably they all have good jobs.
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Forum Regular
Join Date: Sep 2003
Location: 51st State of America
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Guess who is going there and asking a shedload of questions???
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"Absorb what is useful, discard what is not and add what is uniquely your own." - Bruce Lee
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Professional Poster
Join Date: Nov 2000
Location: Norway (I eat whales)
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Sounds like any IT store I've visited so far in my life. 
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Sniffer gone old-school sig
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Admin Emeritus  Join Date: Oct 1999
Location: Zurich, Switzerland
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Sounds like every other Apple store anyone has ever visited.
tooki
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Professional Poster
Join Date: Feb 2000
Location: Nashville, TN
Status:
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Find the good people, use them.
Leave the idiots for their own kind.
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Don't try to outweird me, I get stranger things than you free with my breakfast cereal.
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Dedicated MacNNer
Join Date: Apr 1999
Location: USA
Status:
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So you expect a genius to know about paint for your PowerBook?
Sorry, I just don't get it.
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Baninated
Join Date: Apr 2001
Location: Dead whale
Status:
Offline
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Originally posted by PCTek:
So you expect a genius to know about paint for your PowerBook?
Sorry, I just don't get it.
I do actually. The least he could do was to say something more then "I don't know"
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hayesk
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Originally posted by Cubeoid:
I do actually. The least he could do was to say something more then "I don't know"
So you wanted him to ******** you for while? If he didn't know, he didn't. know.
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Professional Poster
Join Date: Feb 2003
Status:
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Originally posted by hayesk:
So you wanted him to ******** you for while? If he didn't know, he didn't. know.
How about do his job and find out!
WTF. Everyone responding thinks it is normal to just say I don't know.
It is plain laziness. What else is the idiot (genius) going to do.
Not help the next customer that asks about the paint issue?
All he has to do is lift a phone and call someone or look on the computer
to find out, so next time he'll have more to say than, " I dont' know ".
I don't know how many times I've spoken to people who have said that.
Want to know my reply?
FIND OUT FOR ME OK?
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Addicted to MacNN
Join Date: Apr 2001
Location: europe
Status:
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This is similar to what I hate especially, when I ask in a store "Do you have <random product>?", and they answer "If it's not in the shelf, we don't have it."
Could as well say "If you're too dumb to find it yourself, go away!"
Anyway, don't the Apple stores geniuses have the "red phone" to Cupertino? Couldn't you insist he calls there and finds out?
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Nasrudin sat on a river bank when someone shouted to him from the opposite side: "Hey! how do I get across?" "You are across!" Nasrudin shouted back.
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