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iTunes won't recognise iPhone
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Forum Regular
Join Date: Jun 2001
Location: London, UK
Status:
Offline
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My Mac has stopped recognising my iPhone 2G, so I can no longer sync it or connect to it in any way. It has worked fine for the 2 years I have had it and all of a sudden it has stopped working.
I have tried the following:
- Putting the iPhone into recovery mode
- Reinstalling iTunes
- Using a different cable
- Using a different USB port
Here's some more details about my setup:
- Original iPhone 2G
- Pwned/Jailbroken
- iMac running OSX 10.5.8
- iTunes 9.2.1 (latest)
Any ideas what I can do to get the Mac to recognise it? Until it does there is nothing I can do with it!
Thanks,
P
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Senior User
Join Date: Dec 1999
Location: Nowhere
Status:
Offline
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Have you fixed the problem yet? If not, try running software update. There is an update to fix this known problem. I had the same issue on a Mac running OS 10.6. I ran software update, downloaded the fix, and now it works again.
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Junior Member
Join Date: Nov 2001
Location: Louisville,Kentucky
Status:
Offline
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Pwned/Jailbroken
Reason for it not to work.
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Junior Member
Join Date: Jul 2008
Location: Bexley, OH, USA
Status:
Offline
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Originally Posted by Thunderbird
Have you fixed the problem yet? If not, try running software update. There is an update to fix this known problem. I had the same issue on a Mac running OS 10.6. I ran software update, downloaded the fix, and now it works again.
I'd definitely give this a shot. Also, have you tried connecting it to another computer?
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Forum Regular
Join Date: Jun 2001
Location: London, UK
Status:
Offline
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Thanks for your replies.
I have got a little further with this... sort of.
After trying for a very long time to get the phone into DFU mode and get iTunes to recognise it I finally succeeded. This was a bit wierd as it didn't seem to be anything I did which actually made iTunes recognise it, it just did while I wasn't actually doing anything...
Anyway, I decided that as I don't actually need to phone unlocked/jailbroken I would go back to the official software to hopefully fix my problems. So I restored it to the latest official software version that the 2G iPhone can handle - version 3.1.3
Everything went smoothly and after the phone rebooted I tested it and it's working well making calls etc.
However, guess what? It now is not recognised by iTunes again! I was pretty surprised by this as I had come to the conclusion that it was the fact it was pwned that was the problem, which I now know is not the case.
I have now tried it on different macs with different OSX versions, and with different cables and always the same result.
Hence I can now only think of one thing that remains which could be the problem, and that's the hardware itself...
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Banned
Join Date: Aug 2010
Status:
Offline
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I want to add some thing in it that if the same problem exist after reinstalling that software then you should reinstall window on your mac OS.
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Forum Regular
Join Date: Jun 2001
Location: London, UK
Status:
Offline
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Sorry - I don't understand what you mean.
I think that as the problem persists on every machine I try it on and they have all had different OS versions that pretty much rules out the OS as being the problem.
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