 |
 |
Catastrophe with Epson R2880 and Snow Leopard - urgent help needed for exhibition!
|
|
|
|
|
Forum Regular
Join Date: Oct 1999
Location: London
Status:
Offline
|
|
I cannot print at all to my Epson R2880 from Photoshop and I have a number of A3 images I need to print for an exhibition next week. I'm on Snow Leopard and follow some advice I already found on the internet: re-installed Rosetta & printer support from the DVD, re-updated to 10.6.1 and reinstalled the latest Epson drivers. HELP please as I need to print 17 A3 images for an exhibition next week?
This crash report keeps getting sent to Apple "rastertoescp quit unexpectedly":
Process: rastertoescp [443]
Path: /Library/Printers/EPSON/InkjetPrinter/Filter/rastertoescp.app/Contents/MacOS/rastertoescp
Identifier: rastertoescp
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: cupsd [32]
Date/Time: 2009-10-03 12:04:25.542 +0100
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Anonymous UUID: 8C709268-CF1B-4500-A94C-DCDCAC133582
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000006f0063
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...pson.ijprinter.rastertoescp 0x00002840 CCUPSPrint::~CCUPSPrint() + 38
1 ...pson.ijprinter.rastertoescp 0x0000273e main + 230
2 ...pson.ijprinter.rastertoescp 0x000022e6 start + 54
Thread 1:
0 libSystem.B.dylib 0x9885e092 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9885e628 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9885e246 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9885f03a kevent + 10
1 libSystem.B.dylib 0x9885f768 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9885ebf9 _dispatch_queue_invoke + 183
3 libSystem.B.dylib 0x9885e98a _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x9885e401 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9885e246 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00056a00 ebx: 0x00400620 ecx: 0x00001b50 edx: 0x006f0063
edi: 0x00000000 esi: 0x00400620 ebp: 0xbfffea98 esp: 0xbfffea80
ss: 0x0000001f efl: 0x00010206 eip: 0x00002840 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x006f0063
And so on ...
Just contacted Epson UK chat and of course they just said "call Apple". Charming.
(
Last edited by QuatermassX; Oct 3, 2009 at 07:42 AM.
)
|
|
|
| |
|
|
|
|
|
|
|
Fresh-Faced Recruit
Join Date: Feb 2007
Location: Kent, UK.
Status:
Offline
|
|
That is not the answer, insist that they take note. They need to work on a fix with you.
|
|
|
| |
|
|
|
|
|
|
|
Moderator  Join Date: Jan 2001
Location: Polwaristan
Status:
Offline
|
|
can you choose an older driver or maybe even one for a similar model? Sometimes (rarely) that helps.
|
|
|
| |
|
|
|
|
|
|
|
Administrator  Join Date: Jun 2000
Location: California
Status:
Offline
|
|
If this is for production use, then you need to do whatever it takes to be able to do your work. Upgrading your work machine to SL right away was probably not the best thing to do.
If you can't sort out the printer drivers pronto, buy a spare hard drive (if you have a Mac Pro or Hackintosh) or an external HD (if you have anything else). Install Leopard on the extra drive, update to 10.5.8, install stable HP print drivers. Reboot into the extra drive as needed to print stuff.
If you have to order a drive online, then allow for shipping. You don't have much time, so make the decision soon.
|
|
|
| |
|
|
|
|
|
|
|
Professional Poster
Join Date: Mar 2003
Location: Down by the river
Status:
Offline
|
|
Can you take your project to a Print Shop and have them print them for you?
|
|
|
| |
|
|
|
|
|
|
|
Posting Junkie
Join Date: Dec 2000
Status:
Offline
|
|
Something's crashing in an object's destructor - probably the programmers didn't do their memory management correctly. This is something that no one but Epson can fix.
What you can try is using a different version of the driver which hopefully may not have the bug in it, or you could see if there are any Gutenprint drivers for your printer.
|
|
|
| |
|
|
|
|
|
|
|
Moderator Join Date: Aug 2001
Location: Nobletucky
Status:
Offline
|
|
Which model exactly is your Epson? Looking over Apple's chart for print driver support, you might need to install Gutenprint to get your printer to work. Referring to the chart, I'm not sure what the difference is between the Epson SP R280 Series (which SnowLeopard directly supports) and the Epson Stylus Photo R280 Series (which requires Gutenprint.)
|
|
|
| |
|
|
|
|
|
|
|
Fresh-Faced Recruit
Join Date: Oct 2009
Location: Val Maira Italia / Boston
Status:
Offline
|
|
I have similar problems with the 2880 and Snow Leopard - In Manual feed mode with A3 A4 and 11x17 paper the printer stops at 50% completion, clears the print que and I must shut the printer down to eject the paper- I have been on the phone with Epson for hours - at this time there seems to be no solution - Absolute disaster -
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
 
|
|
|
Forum Rules
|
|
|
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
|
HTML code is Off
|
|
|
|
|
|
|
|
|
|
|
|
Top