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Has anybody ever...
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Junior Member
Join Date: Feb 2001
Status:
Offline
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made good experiences with the Apple repair-service generally?
This is my third Laptop from Apple (original iBook, Ti 667, Al 1.5) and by any of these computers I had to object something within the warranty! EACH TIME when I got back my loved computer in the past there was still something wrong or another thing wasen't working as befor. I got my laptop (Al 1.5) back from repair today and I noticed that the enclosure is scratched and twisted... they replaced the old logicboard with a false one (64MB instead of 128MB VRAM). Furthermore the sleepmode is not working anymore when I close the lid (???)...
I'm worried about that it will come back even worse when I take it for the next logicboard replacement...
I did't pay about 2800$ for a PowerBook and a service like this I feel really betray!
unfortunately Apple makes the best operating system, so I have to stick to this hardware...
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Al 15" Powerbook 1.67GHz / 1GB RAM / 64MB VRAM / Superdrive
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Professional Poster
Join Date: Apr 2001
Location: Asheville, NC
Status:
Offline
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If you have another option, take the machine to a different shop. The quality of the repair depends entirely on the person doing the repair--including the mail-ins to Apple.
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ACSA 10.4/10.3, ACTC 10.3, ACHDS 10.3
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Junior Member
Join Date: Feb 2001
Status:
Offline
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okay, I'll try the next one! The failure-rate in my experiences is 100%... it can only get better!!!
gr�essli
iboy
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Al 15" Powerbook 1.67GHz / 1GB RAM / 64MB VRAM / Superdrive
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Dedicated MacNNer
Join Date: Aug 2001
Location: California, USA
Status:
Offline
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I had the "white spots" problem on my PowerBook. I sent it in to be repaired...they picked it up on a Thursday morning, I had it back on Monday. No problems whatsoever, they fixed the white spots issue. Couldn't have been done better, really - except never to have had the white spot problem at all, of course.
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