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Adobe Illustrator
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Omar0978
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Join Date: Apr 2017
Location: Manchester
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Apr 21, 2017, 02:54 PM
 
Hi all!
Here's my problem:
I cannot open my .AI format file with the help of Adobe Illustrator because of this error message: fatal .AI error.
Is there something I can do myself to fix Illustrator?
     
Thorzdad
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Apr 21, 2017, 03:55 PM
 
It sounds like the file itself has become corrupt. That, or the .ai file was created by a version of Illustrator newer than the one you're using. Usually, though, Illustrator will tell you it's a newer file, though. So, I'm betting on a corrupt file.
     
RRoSS
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Apr 22, 2017, 12:15 PM
 
Hi,

Reset the settings, workspace and preferences in illustrator to the defaults.
( Last edited by andi*pandi; Apr 25, 2017 at 04:02 PM. )
     
andi*pandi
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Apr 22, 2017, 04:19 PM
 
trashing preferences can work miracles with adobe. Which version of illustrator do you have?

you can try renaming to eps and seeing if Photoshop will open it.
     
   
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