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Is Apple Care worth it?
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Junior Member
Join Date: Feb 2003
Location: Memphis
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this was my message that did not get added (Safari). I recently got an iBook 12" 800 128MB 30GB Combo Drive. I've added 256MB and and an airport card. I am a college student and wonder if it is worth scrimping and saving for Apple Care. I've thought about taking the money I have now, and getting the Powermate USB Knob.
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Addicted to MacNN
Join Date: Dec 2000
Location: New York City
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Worth it.
AppleCare replaced my PB G3 (firewire) screen...something like a $1100 job.
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Moderator
Join Date: Jan 2001
Location: Atlanta, GA
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It's definitely worth it for portables as they're a bit more prone to having issues it seems.
However, be aware that if you drop it or spill something on it, AppleCare won't cover that. It only covers mechanical defects and things that break of their own volition.
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Mac Elite
Join Date: Dec 1999
Location: NYC
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AppleCare won't protect you from your own stupidity or carelessness, but it can be a lifesaver if something breaks. The parts on laptops are generally more expensive, so AppleCare can really save you if you need something replaced. The LCD screens alone are several hundred dollars, and you don't ever want to pay for a replacement!
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Fresh-Faced Recruit
Join Date: Nov 2001
Location: 1313 Hades Circle
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You have up to one year after your iBook purchase to buy an AppleCare policy. I waited too long and never bought it. I ended up having to pay $300 for a screen problem that would have been repaired under warranty with AppleCare.
If you are a student, there is a good likely hood you could get an educational discount. Applecare also raises the resale price of your laptop if you plan on selling in the next 3 years or so.
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Junior Member
Join Date: Feb 2003
Location: SoMD
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Don't you get a year warrenty when you purchase the ibook that covers malfunctions? If so you could just wait until like month 9 or 10 then start putting in for your applecare.
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Mac Elite
Join Date: Oct 1999
Location: Manchester, UK
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AppleCare is worth it !!
Here in the UK any repair to an iBook seems to have a fixed price of around �300.
As AppleCare costs less than �300, it is worth it if it ever gets used.
I suppose at the end of the 3 years if you have not had to use it, you might feel a bit cheated, but you will have had a fault free machine.
That is much better than having to keep paying out for repairs if you get a bad machine.
I would shop around for your AppleCare though. Apple raised the prices online recently, but some resellers still have them at old prices. I saved �60 in the UK this way.
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Computers - Au MacBook 2.4Ghz, iMac 24" 2.8Ghz Core 2 Duo
iPods - 5GB original iPod, 4GB nano - Red, 1GB 2G shuffle - Silver, 4GB 3G Shuffle - Black, 16GB touch, 16GB nano Red, 16GB iPhone 3G.
OSX User Since Public Beta, current OS 10.6.1, iTS UK purchases - 5377 songs.... and growing!
My website - www.idparkinson.co.uk
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Fresh-Faced Recruit
Join Date: Dec 2002
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I have a few inquiries about Apple Care. First off, do the three years of Apple Care start after my initial one year warranty is up? Does it start once I order Apple Care? Or does it start from when I first bought my iBook (thus only extending it two years past the factory one year warranty), regardless of when I ordered Apple Care?
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Senior User
Join Date: Oct 2001
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AppleCare extends your one year warranty to three years, and you can purchase it until the last day of your one year warranty.
It's worth it, and I say this as someone who did not buy it an never had any problems with his iBook (knock on wood): Two days ago, the harddrive in my Dell notebook went belly up, and I'm a few months over the warranty. That's EUR 200,- for a new drive
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Stink different.
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Mac Elite
Join Date: Sep 2000
Location: Rochester, NY, USA
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Remember that AppleCare is just an extended warranty for manufacturing defects, it is not necessarily an insurance policy against theft, accident, or the like.
Now, my credit card supposedly doubles the warranty on products bought with it. So, AppleCare only really buys me one extra year, doesn't it?
We are debating whether to get the AppleCare for my wife's new PB. But our insurance agent is willing to put a personal property policy together for not too much per year. That policy will cover theft, accident, and the like, anywhere (not just our house, which is all the homeowners' policy covers) but not manufacturing defects. Your insurange agent probably would do the same thing, if you just ask.
Decisions, decisions.
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Mac Elite
Join Date: Jul 2002
Location: Youngsville, NC
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<knock on wood>
I got it with my iBook, but thankfully I've never had to use it.
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Senior User
Join Date: Nov 2002
Location: San Francisco Bay Area
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Unless you figure that the Powermate you want will be able to help you replace the logic board of your iBook two years down the road, I'd get AppleCare.
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To choose doubt as a philosophy of life is akin to choosing immobility as a means of transportation.
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Junior Member
Join Date: Sep 2000
Location: Germany
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Hhhmm, does anyone knows, what happens if you did replace your HD?
The thing is I'm at the end of my 1-year warranty and am contemplating AppleCare. Will they refuse, considering the HD upgrade?
kybernaut
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Moderator
Join Date: Jan 2001
Location: Atlanta, GA
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Originally posted by kybernaut:
Hhhmm, does anyone knows, what happens if you did replace your HD?
The thing is I'm at the end of my 1-year warranty and am contemplating AppleCare. Will they refuse, considering the HD upgrade?
kybernaut
If you performed the upgrade yourself, you voided your warranty and they'll likely not sell you AppleCare. Now, you could fail to inform them of your upgrade, but if they find out, they'd likely cancel your AppleCare and you'd be out $300...
Even if an Authorized service center did the replacement, I still think that voids the warranty as I don't think service centers are authorized to replace HDDs in iBooks....
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Mac Elite
Join Date: Oct 2001
Location: in a weapons producing nation under Jesus
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Want applecare did for me on my ibook 500 was replace my keyboard cause one of the keys kept popping off and they also gave me a new battery . I had some issues on start up one time and they got me though it with no problems. I'd say I got at least my $300 back. Had anything happend like the HD crash (like my 1400 did) then it would've been money in the bank.
Totally worth it if you keep it over a year. BTW 3 years is the total the warenty will last even if you buy it at the end of the first year. So you only get 2 years then.
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Junior Member
Join Date: Sep 2000
Location: Germany
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Originally posted by -Q-:
If you performed the upgrade yourself, you voided your warranty and they'll likely not sell you AppleCare. Now, you could fail to inform them of your upgrade, but if they find out, they'd likely cancel your AppleCare and you'd be out $300...
Even if an Authorized service center did the replacement, I still think that voids the warranty as I don't think service centers are authorized to replace HDDs in iBooks....
OK, that's what I expected. Since I had most of the iBook 'issues' fixed, I hope it will work reliably for the time being...
Regards,
kybernaut
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Professional Poster
Join Date: Jun 2000
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Originally posted by dreilly1:
Now, my credit card supposedly doubles the warranty on products bought with it. So, AppleCare only really buys me one extra year, doesn't it?
What credit cards do this? I'm thinking about applying for one, but I'd like one that offers me this extra warranty.
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Senior User
Join Date: Nov 2002
Location: San Francisco Bay Area
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Originally posted by bradoesch:
What credit cards do this? I'm thinking about applying for one, but I'd like one that offers me this extra warranty.
I have a standard Bank of Montreal MasterCard that offers this service, although I've never used it.
It also has 'theft protection' for any product you purchase on it, within 90 days of purchase.
www.bmo.com/mastercard
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To choose doubt as a philosophy of life is akin to choosing immobility as a means of transportation.
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Professional Poster
Join Date: Jun 2000
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Originally posted by xtal:
I have a standard Bank of Montreal MasterCard that offers this service, although I've never used it.
It also has 'theft protection' for any product you purchase on it, within 90 days of purchase.
www.bmo.com/mastercard
Interesting. I was looking into the Mosiak MasterCard, is that the same thing?
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Moderator Emeritus
Join Date: Sep 2001
Location: Arizona
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Senior User
Join Date: Nov 2002
Location: San Francisco Bay Area
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Originally posted by bradoesch:
Interesting. I was looking into the Mosiak MasterCard, is that the same thing?
You're correct. They rebranded their line as Mosaik last fall. My card expired around then, so they sent me a brand new one with the new logo. I'm the first one I know to have one.
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To choose doubt as a philosophy of life is akin to choosing immobility as a means of transportation.
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Senior User
Join Date: Nov 2002
Location: San Francisco Bay Area
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Might I add that 'clever' mispellings by companies for new products is annoying...
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To choose doubt as a philosophy of life is akin to choosing immobility as a means of transportation.
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Forum Regular
Join Date: Aug 2002
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Worth it, for sure. Smalldog ( http://www.smalldog.com) usually has Applecare for a discount. They currently offer iBook Applecare for $209 instead of $249, so you could get this and the PowerMate for about the same price you'd pay for just Applecare elsewhere.
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Junior Member
Join Date: Feb 2003
Location: Memphis
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Thanks for all the information. I have decided to budget a certain amount each month and buy at the end of my first year. Since I am a student, they offer it to me for I think $189. Oh yeah, I also went ahead and bought the Powermate.
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Fitter. Happier. More Productive.
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Posting Junkie
Join Date: Nov 2000
Location: in front of my Mac
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Originally posted by malemutekid:
Oh yeah, I also went ahead and bought the Powermate.
I think I have seen the PowerMate before, but could you tell me what it is good for? I'm just wondering. Is it a mouse replacement or a companion device?
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Fresh-Faced Recruit
Join Date: Dec 2002
Status:
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I believe I'll be getting AppleCare just because I won't have the money to buy a new Apple system when/if my iBook's screen or some other expensive part on it goes bad.
Like they always say, better safe than sorry.
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Senior User
Join Date: Nov 2002
Location: San Francisco Bay Area
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Originally posted by Simon:
I think I have seen the PowerMate before, but could you tell me what it is good for? I'm just wondering. Is it a mouse replacement or a companion device?
There was a great thread on the Powermate about a week or two ago in the Peripherals section. I believe it was called 'Powermate'.
The wildest example I heard of this device was attaching it via a USB extension cable and mounting it on the wall near a bed/couch and using it to control iTunes. Crazy!
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To choose doubt as a philosophy of life is akin to choosing immobility as a means of transportation.
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Junior Member
Join Date: Feb 2003
Location: Memphis
Status:
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Fitter. Happier. More Productive.
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Posting Junkie
Join Date: Nov 2000
Location: in front of my Mac
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Thanks for the info guys. I took a look at the Griffin page and I found the thread in the peripheral area.
It seems it's a pretty cool gadget, but I doubt I really need it.
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Mac Enthusiast
Join Date: Mar 2002
Location: Toronto, Canada
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I finally caved and shelled out $389.00CAD at the end of my first year. After looking at 3rd party/eBay prices for iBook parts seems to me that even the most minor repair will cover the cost of Apple Care especially things like keyboards which are hard to come by. I wish they would just open an Apple store in Toronto it would make things so much easier
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Senior User
Join Date: Nov 2002
Location: San Francisco Bay Area
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Originally posted by Simon:
It seems it's a pretty cool gadget, but I doubt I really need it.
Trust me, I know how you feel.
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To choose doubt as a philosophy of life is akin to choosing immobility as a means of transportation.
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Junior Member
Join Date: Mar 2003
Location: Wisconsin, USA
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I must also strongly reccomend AppleCare. Two years ago, I bought the service plan with my iBook. It has repaired:
- several broken keys
- an unclosable DVD drive door
- a faulty screen latch
- rubber feet on the bottom of the machine
- weak battery (replaced with a brand new one)
- faulty AC adapter (also replaced with a brand new one)
Some of the repairs were necessary after my iBook took a rather nasty fall from the foot of a bed, but the other problems showed up over time. I'm quite pleased with the money I spent, as the battery and adapter alone paid for the cost of AppleCare on the machine. To anyone looking to obtain a plan, I'd suggest buying it from SmallDog, as they seem to have the lowest priced plans outside of educational/employee discounts.
- imago dei
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Mac Enthusiast
Join Date: Oct 2002
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i will be getting applecare as soon as my regualr warranty gets close to ending. the prices to repair and laptop are just too expensive to take the chance and letting your warranty lapse.
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"Great spirits have always encountered violent opposition from mediocre minds"...Albert Einstein
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