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Software Update Failure
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Shiven
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Join Date: Aug 2008
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Aug 16, 2008, 10:15 AM
 
Okay, sorry if this is written a little wierdly, most of the forums / irc i visit for help basically ask for your mothers maiden name before what the problem is so here goes;

Macbook Pro 15.4" 1.83ghz Core Duo
1.5gb ram
Mac OSX Leopard 10.5.4
Changed recently: Nothing.
Damage: Caps Lock key not sitting correctly, slight case damage from a fall from around a 70cm drop.

Basically, Software update does nothing. I click apple -> software update. The drop down box (that says "checking for new software") stays on screen for about 3 seconds before dissappearing completely, leaving me with an empty box, instead of the updates that are avaliable (and there should be a heap as i can't update every week so i update every month - two months, and at the very least itunes).I did a (albeit quick) google search to no avail and would really prefer *not* to have to format (the only reason i'm blowing my download quota on updates is that my mbp is starting to run like crap).

If worst comes to worst i'll just format it (attempting to avoid it as its right in teh middle of the University year here), but would like to exhaust all other avenues

Thanks in advance!

~Shiven
     
Cold Warrior
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Join Date: Jan 2001
Location: Polwaristan
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Aug 16, 2008, 10:19 AM
 
Download and install the 10.5.4 combo updater.
http://www.apple.com/support/downloa...mboupdate.html

Sometimes reinstalling a combo updater can fix issues.

Also, as another troubleshooting method, create a new user account and log in as that user. Run Software Update there to see if it shows the updates you're expecting.
     
Shiven  (op)
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Aug 16, 2008, 06:52 PM
 
Originally Posted by Cold Warrior View Post
Download and install the 10.5.4 combo updater.
http://www.apple.com/support/downloa...mboupdate.html

Sometimes reinstalling a combo updater can fix issues.

Also, as another troubleshooting method, create a new user account and log in as that user. Run Software Update there to see if it shows the updates you're expecting.
Thanks, new user did the trick...

still makes me wonder why this one suddenly decided to pack it in

I'll just update from there and fix this once i'm out of "crunch time" at uni. Thanks again ^^
     
AKcrab
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Join Date: Apr 2001
Location: Wasilla, Alaska
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Aug 16, 2008, 07:28 PM
 
You could try trashing ~/Library/Preferences/com.apple.SoftwareUpdate.plist from the offending user account.
     
bpl323
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Join Date: Aug 2006
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Aug 20, 2008, 05:16 PM
 
Probably just a pref file.
     
   
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