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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Serious battery woes after update!

Serious battery woes after update!
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ctbritt
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Join Date: Aug 2002
Location: Beirut, Lebanon
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Dec 18, 2003, 11:01 PM
 
OK. Not sure what's happened, but it seems my battery on my 12in. RevA has been hosed.

I installed the Battery Update 1.1 last night and noticed that nothing had changed. Well, jealous of everyone who had increased battery life (I'd been getting 1.5 hours) I decided to re-calibrate the battery. Let it discharge and then charged it back up.

Then, I noticed the battery icon had a little "x" in it, and the menu said "No batteries available." But I was running on battery power. Odd, I thought. So I shut down the machine, took the battery out and put it back in. Now, the battery is completely hosed. It won't take a change, and Xbattery reports a current level of -1.200A. (It also reports its capacity at 10.000Ah.) Also, it won't take a charge now! I have it plugged in, and it won't charge up at all.

Anyone have any suggestions?

thanks,
Christopher Allbritton
MacOS X 10.4.9, 2GB RAM, 15-in. 2.33 GHz MBP 2 CD
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turtle777
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Dec 18, 2003, 11:18 PM
 
Originally posted by ctbritt:

Anyone have any suggestions?
Call Apple support, get on their nerves until they give you a free new battery.
You might have to call a couple of times. Don#t let them charge you for creating a new case and support.
Tell them your story.

For more info, do a search on the Apple Discussion board on dead iBook batteries and OS update 10.2.

-t
     
ctbritt  (op)
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Dec 19, 2003, 02:54 PM
 
well, I took the machine to my local Apple store and they swapped out the battery. Thank goodness.
Christopher Allbritton
MacOS X 10.4.9, 2GB RAM, 15-in. 2.33 GHz MBP 2 CD
www.back-to-iraq.com
     
turtle777
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Dec 26, 2003, 11:04 AM
 
Originally posted by ctbritt:
well, I took the machine to my local Apple store and they swapped out the battery. Thank goodness.
Was yout "machine" still under warranty or did you have an Apple CAre plan ?

The crucial question is always for users out of warranty and w/o Apple Care to get a new battery when new updates mess up the battery.

I was lucky once after an OS 10.2 upgrade to receive a free new battery from Apple after the update messed mine up. I'm hesitant to install the new upgrade and take chances that my battery get's messed up again. Who knows if I'm lucky again to get a free new battery...

-t
     
krux`
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Dec 26, 2003, 04:39 PM
 
yes if its in within 90 days they should replace it. my battery was at 3600, then 3400, i recalibrated, and it went to 3100, so i called apple

once on the phone, the person didnt seem to experienced.., and i told them the whole issue.. they kinda hesitated but then just sent me a new battery in less than 30 hours, now it is staying at 4400.. i believe they were more inclined to ship it knowing i had applecare, i cant be sure but thats the impression i got. overall excellent customer support at apple, very pleased.
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