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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTunes issues on 10.6.8

iTunes issues on 10.6.8
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all2ofme
Grizzled Veteran
Join Date: Mar 2001
Location: London, UK
Status: Offline
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Aug 11, 2011, 03:55 PM
 
Hi all,

I've had two odd issues today on my Mac Pro.

First one was when iTunes told me something along the lines of "This Mac is not set up to sync", which was odd after many years of syncing perfectly. A couple of dialog boxes later ("Allow syncing" and "Override", from memory) and it all seemed normal again.

Later on, though, iTunes crashed (just vanished - no errors, disk activity, nothing). There were some entries in Console.app, and diagnostics written to:

/Library/Logs/DiagnosticReports/iTunes_2011-08-11-201124_localhost.crash

It was completely reproducible when I opened iTunes again. Music played fine, but when I tried to drag a track to a playlist (I didn't even get close to the playlist bar to finish before it crashed, either, so it seemed not to be writing anything there).

Ran DiskWarrior on both the library and system disks and both seemed fine. It's working perfectly again now.

I've got the contents of that file if someone with a bigger brain than mine can help - would love to know what it might be so that I can rest easier about the safety of my tunes. (I have copious backups, but I'd be happier knowing that these won't get affected in future.)

Thanks very much for any help!
Ben

Code:
Process: iTunes [34545] Path: /Applications/iTunes.app/Contents/MacOS/iTunes Identifier: iTunes Version: ??? (???) Code Type: X86 (Native) Parent Process: launchd [31239] Date/Time: 2011-08-11 20:11:23.983 +0100 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6 Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Application Specific Information: objc_msgSend() selector name: release Thread 0 Crashed: Dispatch queue: com.apple.main-thread 0 libobjc.A.dylib 0x95ba5f8b objc_msgSend + 27 1 com.apple.iTunes 0x00379084 0x1000 + 3637380 2 com.apple.iTunes 0x005cb5eb 0x1000 + 6071787 3 com.apple.iTunes 0x0085d76f 0x1000 + 8767343 4 com.apple.iTunes 0x0085f2bc 0x1000 + 8774332 5 com.apple.iTunes 0x0085f79c 0x1000 + 8775580 6 com.apple.iTunes 0x008604ac 0x1000 + 8778924 7 com.apple.iTunes 0x001ba29b 0x1000 + 1807003 8 com.apple.iTunes 0x001b9e7e 0x1000 + 1805950 9 com.apple.iTunes 0x001b9b0c 0x1000 + 1805068 10 com.apple.iTunes 0x001b9a6d 0x1000 + 1804909 11 com.apple.AppKit 0x93a098b5 forwardMethod + 113 12 com.apple.AppKit 0x93a098b5 forwardMethod + 113 13 com.apple.AppKit 0x93a098b5 forwardMethod + 113 14 com.apple.AppKit 0x93af3a58 -[NSWindow sendEvent:] + 5549 15 com.apple.iTunes 0x001b5a8e 0x1000 + 1788558 16 com.apple.AppKit 0x93a0c60b -[NSApplication sendEvent:] + 6431 17 com.apple.AppKit 0x939a0253 -[NSApplication run] + 917 18 com.apple.iTunes 0x00004f9e 0x1000 + 16286 19 com.apple.iTunes 0x00004e09 0x1000 + 15881 Thread 1: Dispatch queue: com.apple.libdispatch-manager 0 libSystem.B.dylib 0x96284382 kevent + 10 1 libSystem.B.dylib 0x96284a9c _dispatch_mgr_invoke + 215 2 libSystem.B.dylib 0x96283f59 _dispatch_queue_invoke + 163 3 libSystem.B.dylib 0x96283cfe _dispatch_worker_thread2 + 240 4 libSystem.B.dylib 0x96283781 _pthread_wqthread + 390 5 libSystem.B.dylib 0x962835c6 start_wqthread + 30 Thread 2: 0 libSystem.B.dylib 0x96283412 __workq_kernreturn + 10 1 libSystem.B.dylib 0x962839a8 _pthread_wqthread + 941 2 libSystem.B.dylib 0x962835c6 start_wqthread + 30 Thread 3: 0 libSystem.B.dylib 0x9625dafa mach_msg_trap + 10 1 libSystem.B.dylib 0x9625e267 mach_msg + 68 2 com.apple.CoreFoundation 0x991eb30f __CFRunLoopRun + 2079 3 com.apple.CoreFoundation 0x991ea3f4 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991f0334 CFRunLoopRun + 84 5 com.apple.iTunes 0x000103c7 0x1000 + 62407 6 libSystem.B.dylib 0x9628b259 _pthread_start + 345 7 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 4: 0 libSystem.B.dylib 0x9628baa2 __semwait_signal + 10 1 libSystem.B.dylib 0x9628b75e _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x9628d3f8 pthread_cond_wait$UNIX2003 + 73 3 com.apple.iTunes 0x00010598 0x1000 + 62872 4 com.apple.iTunes 0x0005bd3f 0x1000 + 372031 5 libSystem.B.dylib 0x9628b259 _pthread_start + 345 6 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 5: 0 libSystem.B.dylib 0x96283412 __workq_kernreturn + 10 1 libSystem.B.dylib 0x962839a8 _pthread_wqthread + 941 2 libSystem.B.dylib 0x962835c6 start_wqthread + 30 Thread 6: com.apple.CFSocket.private 0 libSystem.B.dylib 0x9627cac6 select$DARWIN_EXTSN + 10 1 com.apple.CoreFoundation 0x9922ac83 __CFSocketManager + 1091 2 libSystem.B.dylib 0x9628b259 _pthread_start + 345 3 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 7: 0 libSystem.B.dylib 0x9625dafa mach_msg_trap + 10 1 libSystem.B.dylib 0x9625e267 mach_msg + 68 2 com.apple.CoreFoundation 0x991eb30f __CFRunLoopRun + 2079 3 com.apple.CoreFoundation 0x991ea3f4 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991f0334 CFRunLoopRun + 84 5 com.apple.iTunes 0x00078634 0x1000 + 489012 6 libSystem.B.dylib 0x9628b259 _pthread_start + 345 7 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 8: 0 libSystem.B.dylib 0x9625db42 semaphore_wait_signal_trap + 10 1 libSystem.B.dylib 0x9628b6f8 _pthread_cond_wait + 1089 2 libSystem.B.dylib 0x962d405f pthread_cond_wait + 48 3 ...nsdk_sdkmanager.1.9.1.dylib 0x01530e75 gnsdk_sdkmanager_register_interface + 449125 4 ...nsdk_sdkmanager.1.9.1.dylib 0x0152fb52 gnsdk_sdkmanager_register_interface + 444226 5 ...nsdk_sdkmanager.1.9.1.dylib 0x01531abd gnsdk_sdkmanager_register_interface + 452269 6 libSystem.B.dylib 0x9628b259 _pthread_start + 345 7 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 9: 0 libSystem.B.dylib 0x962d631e accept$UNIX2003 + 10 1 com.apple.iTunes 0x0079ae77 0x1000 + 7970423 2 com.apple.iTunes 0x0078318b 0x1000 + 7872907 3 com.apple.iTunes 0x00783321 0x1000 + 7873313 4 libSystem.B.dylib 0x9628b259 _pthread_start + 345 5 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 10: 0 libSystem.B.dylib 0x962d631e accept$UNIX2003 + 10 1 com.apple.iTunes 0x0079ae77 0x1000 + 7970423 2 com.apple.iTunes 0x0078318b 0x1000 + 7872907 3 com.apple.iTunes 0x00783321 0x1000 + 7873313 4 libSystem.B.dylib 0x9628b259 _pthread_start + 345 5 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 11: 0 libSystem.B.dylib 0x9625dafa mach_msg_trap + 10 1 libSystem.B.dylib 0x9625e267 mach_msg + 68 2 com.apple.CoreFoundation 0x991eb30f __CFRunLoopRun + 2079 3 com.apple.CoreFoundation 0x991ea3f4 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991f0334 CFRunLoopRun + 84 5 com.apple.iTunes 0x000103c7 0x1000 + 62407 6 libSystem.B.dylib 0x9628b259 _pthread_start + 345 7 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 12: 0 libSystem.B.dylib 0x96283412 __workq_kernreturn + 10 1 libSystem.B.dylib 0x962839a8 _pthread_wqthread + 941 2 libSystem.B.dylib 0x962835c6 start_wqthread + 30 Thread 13: 0 libSystem.B.dylib 0x96283412 __workq_kernreturn + 10 1 libSystem.B.dylib 0x962839a8 _pthread_wqthread + 941 2 libSystem.B.dylib 0x962835c6 start_wqthread + 30 Thread 14: 0 libSystem.B.dylib 0x9625dafa mach_msg_trap + 10 1 libSystem.B.dylib 0x9625e267 mach_msg + 68 2 com.apple.CoreFoundation 0x991eb30f __CFRunLoopRun + 2079 3 com.apple.CoreFoundation 0x991ea3f4 CFRunLoopRunSpecific + 452 4 com.apple.CoreFoundation 0x991f0334 CFRunLoopRun + 84 5 com.apple.iTunes 0x000103c7 0x1000 + 62407 6 libSystem.B.dylib 0x9628b259 _pthread_start + 345 7 libSystem.B.dylib 0x9628b0de thread_start + 34 Thread 0 crashed with X86 Thread State (32-bit): eax: 0xa04ce2b4 ebx: 0x991bae5d ecx: 0x9416f8b4 edx: 0x02a27260 edi: 0x00000000 esi: 0xa04ce2b4 ebp: 0xbfffede8 esp: 0xbfffedc4 ss: 0x00000023 efl: 0x00010286 eip: 0x95ba5f8b cs: 0x0000001b ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f cr2: 0x00000000 Binary Images: 0x1000 - 0xe66fd7 com.apple.iTunes 10.4 (10.4) <A4514FA2-A2E7-1DB2-CEA8-9C231B25FA91> /Applications/iTunes.app/Contents/MacOS/iTunes 0x109b000 - 0x1116fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <497AB907-52C8-CDDF-E2AE-D41A64083DA5> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versi$ 0x115b000 - 0x1180ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFound$ 0x11a8000 - 0x11adff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod 0x11b3000 - 0x1434ff2 +libgnsdk_dsp.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.1.dylib 0x145c000 - 0x147bfff +libgnsdk_musicid.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.1.dylib 0x1488000 - 0x1550fff +libgnsdk_sdkmanager.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.1.dylib 0x1567000 - 0x15a7fff +libgnsdk_submit.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.1.dylib 0x15ac000 - 0x15f1ff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support$ 0x1610000 - 0x197bff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Supp$ 0x19e0000 - 0x1d20feb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Supp$ 0x2f00000 - 0x2fb5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib <<<SNIP>>> 0x99c37000 - 0x99c80fe7 libTIFF.dylib ??? (???) <579DC328-567D-A74C-4BCE-1D1C729E3F6D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr$ 0x99c81000 - 0x99c89ff7 com.apple.DisplayServicesFW 2.3.3 (289) <828084B0-9197-14DD-F66A-D634250A212E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/Di$ 0x99c8a000 - 0x99c8dff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versio$ 0x99c8e000 - 0x99c9eff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib 0x99c9f000 - 0x99d79fff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Version$ 0x99dbd000 - 0x9ab17fe7 com.apple.WebCore 6534 (6534.50) <492FD955-DCB6-2E2D-3F51-CF295516877A> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framew$ 0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
     
   
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