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Brenthaven Bag Broken - Help!
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Dedicated MacNNer
Join Date: May 2008
Status:
Offline
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Hey all;
Well, I don't know if this is "hardware", but it's probably the closest subforum.
I have an old Brenthaven laptop bag, the front clasp on which broke. Here's a picture of the clasp in question:
So... does anyone have any idea on how to get a replacement for the clasp? I really like the bag and I'd prefer to keep it.
Thanks.
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Mac Elite
Join Date: Dec 2001
Location: Atlanta, GA, USA
Status:
Offline
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If you google for "plastic backpack buckles" you'll find a hundred companies that will sell you a working replacement. The trick of course is getting it sewed on.
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Mac Pro 2x 2.66 GHz Dual core, Apple TV 160GB, two Windows XP PCs
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Moderator  Join Date: Jan 2001
Location: Atlanta, GA
Status:
Offline
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You might also check with Brenthaven. Plastered all over their web site is a 'guaranteed for life' warranty so you may be able to get them to send a replacement bag or fix the bag for you at no charge.
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Dedicated MacNNer
Join Date: May 2008
Status:
Offline
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Positive experience - I e-mailed Brenthaven and a new clip is on its way; free of charge. Epic Win for Brentaven customer service.
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Moderator Join Date: Jan 2001
Location: Atlanta, GA
Status:
Offline
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Glad to hear the bag will be fixed. Although I think an 'epic win' would be them just sending you a free bag, and not a part you're going to have to replace yourself. 
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