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Mac Pro issues
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Doc HM
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Join Date: Oct 2008
Location: UKland
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Jul 4, 2020, 06:05 PM
 
Well it's oddly behaving Mac season again. This time a trash can Mac Pro. Fitted with a 4TB SSD (from OWC so it's an oddball drive made from 2 RAIDED 2TB SSD's which makes installing the OS "interesting" as macOS installers won't instal onto RAIDed drives any more) and 128GB RAM

Any hooo. Machine itself appears to be shutting down over night and requires a reboot in the morning. Also it seems to forget the boot drive and unless holding the alt key down to select the drive will revert to a flashing "no system" icon.
Managed to get a crash dump out of it. Hard drive issue?

panic(cpu 0 caller 0xffffff8008215f27): "AppleAHCIDiskQueueManager::setPowerState(0xffffff 810bd066c0 : 0xffffff7f8a4235d2, 0 -> 3) timed out after 101445 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.121.2/iokit/Kernel/IOServicePM.cpp:5296
Backtrace (CPU 0), Frame : Return Address
0xffffff8e1ab6bb40 : 0xffffff8007b1f5cd
0xffffff8e1ab6bb90 : 0xffffff8007c58b05
0xffffff8e1ab6bbd0 : 0xffffff8007c4a68e
0xffffff8e1ab6bc20 : 0xffffff8007ac5a40
0xffffff8e1ab6bc40 : 0xffffff8007b1ec97
0xffffff8e1ab6bd40 : 0xffffff8007b1f087
0xffffff8e1ab6bd90 : 0xffffff80082c27cc
0xffffff8e1ab6be00 : 0xffffff8008215f27
0xffffff8e1ab6be50 : 0xffffff8008215809
0xffffff8e1ab6be60 : 0xffffff800822cd9e
0xffffff8e1ab6bea0 : 0xffffff80082145b8
0xffffff8e1ab6bec0 : 0xffffff8007b61565
0xffffff8e1ab6bf40 : 0xffffff8007b61091
0xffffff8e1ab6bfa0 : 0xffffff8007ac513e

BSD process name corresponding to current thread: kernel_task

Mac OS version:
19F101

Kernel version:
Darwin Kernel Version 19.5.0: Tue May 26 20:41:44 PDT 2020; root:xnu-6153.121.2~2/RELEASE_X86_64
Kernel UUID: 54F1A78D-6F41-32BD-BFED-4381F9F6E2EF
Kernel slide: 0x0000000007800000
Kernel text base: 0xffffff8007a00000
__HIB text base: 0xffffff8007900000
System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)
System shutdown begun: NO
Panic diags file available: YES (0x0)

System uptime in nanoseconds: 5731172558746
last loaded kext at 14251468575: >!AHIDKeyboard 209 (addr 0xffffff7f8b198000, size 45056)
last unloaded kext at 1172634818957: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f88e2e000, size 24576)
loaded kexts:
>!ATopCaseHIDEventDriver 3430.1
@fileutil 20.036.15
>!APlatformEnabler 2.7.0d0
>AGPM 111.4.4
>X86PlatformShim 1.0.0
>!AFWOHCI 5.6.2
@filesystems.autofs 3.0
>!AUpstreamUserClient 3.6.8
>!AMCCSControl 1.14
@kext.AMDFramebuffer 3.0.9
>!AHDA 283.15
@kext.AMDRadeonX4000 3.0.9
@kext.AMDRadeonServiceManager 3.0.9
>!AGraphicsDevicePolicy 5.2.4
@AGDCPluginDisplayMetrics 5.2.4
>AudioAUUC 1.70
>!AHV 1
|IOUserEthernet 1.0.1
@kext.AMD7000!C 3.0.9
>eficheck 1
|IO!BSerialManager 7.0.5f6
>!AThunderboltIP 3.1.4
>!ALPC 3.1
>pmtelemetry 1
@Dont_Steal_Mac_OS_X 7.0.0
>!A!IMCEReporter 115
>!AMGPUPowerControl 5.2.4
>!A!ISlowAdaptiveClocking 4.0.0
|SCSITaskUserClient 422.120.3
>!UDisplays 380
@filesystems.apfs 1412.120.2
>!AVirtIO 1.0
@filesystems.hfs.kext 522.100.5
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!AAHCIPort 341.0.2
|!ABCM5701Ethernet 10.3.5
>AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
>!AACPIButtons 6.1
>!AACPIEC 6.1
>!ARTC 2.0
>!AHPET 1.8
>!ASMBIOS 2.1
>!AAPIC 1.7
>!A!ICPUPowerManagementClient 222.0.0
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
>!A!ICPUPowerManagement 222.0.0
|EndpointSecurity 1
>!AHIDKeyboard 209
>!AMultitouchDriver 3440.1
>!AInputDeviceSupport 3440.8
>!AHS!BDriver 3430.1
>IO!BHIDDriver 7.0.5f6
|IOFireWireIP 2.3.0
|IOFireWire!F 4.7.5
@kext.triggers 1.0
>!ASMBus!C 1.0.18d1
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
@kext.AMDRadeonX4030HWLibs 1.0
|IOAccelerator!F2 438.5.4
@kext.AMDRadeonX4000HWServices 3.0.9
|IOAVB!F 850.1
>!ASSE 1.0
>X86PlatformPlugin 1.0.0
@kext.AMDSupport 3.0.9
>IOPlatformPlugin!F 6.0.0d8
>!AHDA!C 283.15
|IOHDA!F 283.15
@!AGPUWrangler 5.2.4
@!AGraphicsDeviceControl 5.2.4
>!ABacklightExpert 1.1.0
|IONDRVSupport 576.1
|IOGraphics!F 576.1
>!AGraphicsControl 5.2.4
|IOSlowAdaptiveClocking!F 1.0.0
@plugin.IOgPTPPlugin 840.3
|IOAHCISerialATAPI 268
|Broadcom!BHost!CUSBTransport 7.0.5f6
|IO!BHost!CUSBTransport 7.0.5f6
|IO!BHost!CTransport 7.0.5f6
|IO!B!F 7.0.5f6
|IO!BPacketLogger 7.0.5f6
>usb.IOUSBHostHIDDevice 1.2
>!UAudio 323.1
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>usb.!UHub 1.2
>!AThunderboltDPOutAdapter 6.2.6
>!AThunderboltPCIUpAdapter 2.5.4
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
|IOSurface 269.11
@filesystems.hfs.encodings.kext 1
>!AThunderboltDPInAdapter 6.2.6
>!AThunderboltDPAdapter!F 6.2.6
>!AThunderboltPCIDownAdapter 2.5.4
|IOAHCIBlock!S 316.100.5
>!AThunderboltNHI 5.8.6
|IOThunderbolt!F 7.6.1
|IOAHCI!F 290.0.1
>usb.!UEHCIPCI 1.2
>usb.!UEHCI 1.2
|IOEthernetAVB!C 1.1.0
|IO80211!F 1200.12.2b1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
|IOSkywalk!F 1
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>DiskImages 493.0.0
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AKeyStore 2
>!UTDM 489.120.1
|IOSCSIBlockCommandsDevice 422.120.3
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
|IOUSBMass!SDriver 157.121.1
|IOSCSIArchitectureModel!F 422.120.3
|IO!S!F 2.1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
|CoreAnalytics!F 1
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOTimeSync!F 840.3
|IONetworking!F 3.4
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
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reader50
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Join Date: Jun 2000
Location: California
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Jul 4, 2020, 07:21 PM
 
So it has Catalina, which by default splits off a separate system volume. In an APFS container, within a RAID0 SSD.

Too much abstraction - I'd simplify to troubleshoot. The trash can will boot back to Mavericks. There have also been some firmware updates along the way, such as for APFS booting.

If you've got an alternate SSD, try it by installing High Sierra. Assuming that works, try the alt SSD with Catalina. If problems appear, narrow down which OS is giving trouble. You might have to install each OS in turn, starting with Sierra perhaps (when APFS first started appearing). To catch the firmware updates.

I've never owned an OWC SSD - can you split it into 2x volumes? Or does the drive hardware conceal the internal RAID, presenting a single 4TB drive to the MacPro? Splitting it into two regular volumes would let you narrow down if the OWC SSD is trippy, or if it's only the RAID implementation + Catalina that's the problem.
     
Doc HM  (op)
Mac Elite
Join Date: Oct 2008
Location: UKland
Status: Offline
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Jul 5, 2020, 06:46 AM
 
Originally Posted by reader50 View Post
So it has Catalina, which by default splits off a separate system volume. In an APFS container, within a RAID0 SSD.

Too much abstraction - I'd simplify to troubleshoot. The trash can will boot back to Mavericks. There have also been some firmware updates along the way, such as for APFS booting.

If you've got an alternate SSD, try it by installing High Sierra. Assuming that works, try the alt SSD with Catalina. If problems appear, narrow down which OS is giving trouble. You might have to install each OS in turn, starting with Sierra perhaps (when APFS first started appearing). To catch the firmware updates.

I've never owned an OWC SSD - can you split it into 2x volumes? Or does the drive hardware conceal the internal RAID, presenting a single 4TB drive to the MacPro? Splitting it into two regular volumes would let you narrow down if the OWC SSD is trippy, or if it's only the RAID implementation + Catalina that's the problem.
Some good ideas.
Originally I swapped out the OWC SSD for an Apple on in order to update the trashcan to High Sierra, which should have installed the APFS boot updates as well. I reinstalled the OWC drive and erased it and then had to get Catalina on by cloning a Cat drive since the Apple installer won't install onto a RAID drive anymore. Once the OS was on it was happy to download the newest Catalina updates and instal them so I assume its firmware is current.
I'm monitoring it to see what I get as the next crash report and will compare the two to see if anything looks recurring.
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Doc HM  (op)
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Jul 5, 2020, 11:38 AM
 
Interestingly looking at the system profiler it shows the two containers both as 3.84TB (Mac SSD and Mac SSD Data) but also shows the details as:
Mac SSD:

Free: 1.43 TB (1,427,618,983,936 bytes)
Capacity: 3.84 TB (3,840,243,097,600 bytes)
Mount Point: /
File System: APFS
Writable: No
Ignore Ownership: No
BSD Name: disk1s2
Volume UUID: 249B8445-4932-414A-A4FE-CFC2BDCB272B
Physical Drive:
Device Name: OWC Aura SSD
Media Name: AppleAPFSMedia
Medium Type: Rotational
Protocol: PCI
Internal: Yes
Partition Map Type: Unknown

So it doesn't see the drive as an SSD (I'm sure it does it's just mislabelling it?)
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