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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > iMac Internet Frustration

iMac Internet Frustration
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Fresh-Faced Recruit
Join Date: May 2003
Location: NYC
Status: Offline
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Jun 23, 2003, 10:17 AM
After moving last week, I re-connected my G3 iMac (AV edition) and I am not able to connect to AOL anymore.
Modem seems to work, connects and then either times out or loses the connection after a while (before final connect).
Called AOL, they don't have suggestions. Had the phone company in, the line is fine. I am able to fax too, but can just not sign on (tried every number possible)... Strangely enough, it worked once after trying to connect for 40 times a few days ago.
Never had any trouble before.
Does anybody have any advice?
Thanks so much.
Proudest Monkey
Mac Enthusiast
Join Date: Apr 2002
Location: Mini-Apple, Minnesota
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Jun 23, 2003, 11:23 AM
I would drop AOL. Used to have it, then moved to Earthlink for dial up, currently using charter for high speed. Charter is okay, but had a bad cable modem so i had to get that replaced. Go with high speed for the iMac, it'll make everything so much faster. If you must dial up, go with Eartlink.
MacBook 13.3" C2D 2.0ghz 2gb/160gb
Mac Elite
Join Date: Nov 2000
Location: dark side of the moon
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Jun 23, 2003, 04:11 PM
save your aol data folder, but then delete the app, and try a re-install. grab a newer version if possible, and see if there is any change.

id say ditch aol if you can. its totally unnessary (unless ofcourse you like using it), and you can find far cheaper dialup alternatives that dont count on 3rd party sw.

There's someone in my head but its not me...
Junior Member
Join Date: May 2003
Status: Offline
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Jun 23, 2003, 06:28 PM

be prepared . . .

If you decide to drop aol be ready for a 30 minute phone conversation with customer service on the 300 reasons why you should stay with their service.

good luck

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