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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > start up problem gray screen

start up problem gray screen
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Join Date: Jun 2004
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Jun 12, 2004, 01:43 AM
I am new to macs so bear with me I got a used g4 powerbook and when I turn it on I am getting a gray screen with a folder that flashes between a 2 faces and a ? mark . what do I do ? I didnt get any cds with this and I was told there was osx on the power book any help would be great thanks
Join Date: Oct 2001
Location: San Jose, CA
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Jun 14, 2004, 02:32 AM
Which Powerbook? If it is older, like a Titanium, you can purchase the OS X retail disks. If it's a recent aluminum Powerbook, you'll need to contact Apple to get disks. Sorry, but flashing folder means a bad OS install. You need the CDs to reinstall.

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