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You are here: MacNN Forums > Software - Troubleshooting and Discussion > macOS > Apple Store "Chat Now" Feature Won't Work in Safari

Apple Store "Chat Now" Feature Won't Work in Safari
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ncmason
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Apr 1, 2007, 09:00 AM
 
Everytime I go to the online Apple Store page, I can't get the Chat Now feature to work. This is what it says when I try the Chat Now: "TEXT/IMAGE FOR SYSTEM NOT AVAILABLE".


Any suggestions would be greatly appreciated, as well as an explanation.

Thanks,
Mason
     
Nai no Kami
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Join Date: Aug 2000
Location: Buenos Aires
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Apr 1, 2007, 10:53 AM
 
would you kindly provide an URL for the page in which the "Chat now" function exist?. The word "chat" is not found in the front page of store.apple.com (at least the US store).

Y no entienden nada... ¡y cómo se divierten!...
     
ncmason
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Apr 1, 2007, 10:59 AM
 
Hey Nai no Kami,
On the Apple Store page, I clicked on the MacBook and in the top right corner it says "Chat Now". Here is a screenshot:
     
zro
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Apr 1, 2007, 12:40 PM
 
No such button here.
     
post_break
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Apr 1, 2007, 12:42 PM
 
I believe it only shows up when you are using a student discount, thats the only time I noticed it.
     
Thinine
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Apr 1, 2007, 06:35 PM
 
I don't see it here when looking at the Apple Store for my university.
     
rickey939
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Apr 1, 2007, 07:56 PM
 
It only shows when people are around...it's not 24/7...and probably not on Sunday's. Try again tomorrow.
     
ncmason
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Apr 1, 2007, 08:26 PM
 
Hey Rickey,
You're probably right. I will wait 'till tomorrow.

Thanks,
Mason
     
Mac User #001
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Apr 2, 2007, 12:27 PM
 
It's never worked for me either. And I agree, it probably only shows when someone is available, though it seems to always be there whenever I go to the page.
     
aintor
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Apr 2, 2007, 01:16 PM
 
i can see it now on the Store page~ says here: Chat now, and when i click the icon, the webpage will display with the words as followed:EXT/IMAGE FOR SYSTEM NOT AVAILABLE
     
Kenneth
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Apr 2, 2007, 01:42 PM
 
Looks like the service is temporarily unavailable.
     
Mac User #001
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Apr 2, 2007, 04:59 PM
 
Well then its been a long temporary.
     
   
 
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