[seanyepez]

I don't use my post count as leverage.

I just find it strange that only new members have good experiences with this company.

End this topic's misery. The only person posting positive feedback is Morris himself.

[ 03-04-2002: Message edited by: seanyepez ]

[neil van harte]

Believe me, I understand all the skepticism, I had it myself. I'll put my end of the posting to rest. I will however, keep you all up to date on the status of my friends' orders. I'll be the first to jump on the bashing bandwagon if they get screwed or dicked around. Who knows, maybe I just got lucky.

[ectomorph]

Originally posted by Jicko:
<STRONG>Who got scammed? Names pls.....</STRONG>

Well, me, for one. I ordered -- and paid for -- an ibook on November 7th, and thereafter have received nothing but arcane and poorly written emails citing problems with their distributors. The emails have come from a variety of "different" employees, all of whom apparently share the exact same distinctive writing style. If JC Morris is not a scam, I don't know a better word for it.

If I ever receive my computer from them, I will return here to sing their praises with lips pressed firmly on their butt cheeks, while enjoying a frozen yogurt in Hell.

Please don't send these flakes any more dough.

And on the subject of "names, please," can anyone name a single company that JC Morris has done advertising or marketing for?

[Jicko]

Next time, buy it with your VISA/MasterCard and then dispute before the deadline, some are 60days, some are 90days..... then you can get you FULL REFUND.....

Originally posted by MadMacs:
<STRONG>I don't know anything about JC Morris, it may be legit, I don't know.

I do know that I was ripped off by another company called macoutlet.com

I had purchased 2 laptops from them in the past with good luck. When I ordered a G4 400 from them that they told me was in stock, turned out to be bogus. After being patient with them for several months and than tring to reach the owner, they finally filed for bankruptcy. They kept putting me off, until it was too late.

Fortunately, because he told me that he had it in stock and would hold one for me until he received payment, my insurance company considered it as theft and reimbursed me for the payment minus $500 deductible.</STRONG>

[fulmer]

die topic, please die.

[Thunderbird]

[ 04-26-2002: Message edited by: Thunderbird ]

[BrunoBruin]

Um...wouldn't the simplest solution just be to contact Apple and find out if these are authorized dealers? If they are not, Apple should be alerted anyway.

[seanyepez]

It's not illegal to deal Apple products if you're not an authorized dealer. It just means that you aren't "officially" recognized by Apple as a Mac shop. You can't contact Apple about returns and defects as if you were a retailer.

[John B. Smith]

oops

[ 05-15-2002: Message edited by: John B. Smith ]

[Macfreak7]

Originally posted by John B. Smith:
<STRONG>somebody lock this post up.. nobody wants to listen anymore to JC Morris pretending to be joe-bag-o-doughnuts</STRONG>

NOT just yet.... cause i'm a "senior member" or whatever, and i received my computer from them yesterday... so HA!

[VValdo]

Ooo.. The plot thickens.

Well, I've already said my bit on this topic (see many, many posts above). As others have suggestion I may have just been VERY lucky to get in on the right time, but my 667 is still working great

Cheers,
W

[seanyepez]

Die, thread!

[Macfreak7]

Originally posted by seanyepez:
<STRONG>Die, thread! </STRONG>

lol
sorry, i just find it funny

[seanyepez]

Wow! I think Morris has given up!

[VValdo]

Originally posted by seanyepez:
<STRONG>Die, thread! </STRONG>

It's brilliant, insightful comments like this (followed almost immediately by yet another post on the thread he wants to die!!) that gives seanyepez nearly 5000 total posts and make his opinion apparently more valued than anyone else's.

Oh, but wait-- according to seanyepez pretty much everyone else on this forum-- especially those of us who did receive our orders-- must be Morris.

Sigh.

W

[John B. Smith]

[ 05-15-2002: Message edited by: John B. Smith ]

[danielr]

Now why would anybody want this thread to die? People are being ripped off. I was silly enough to pre-order a computer from JC Morris 2 months ago. Now, if I can't dispute it through my credit card company because I paid through Paypal can I dispute it through Paypal and what are my chances of getting back my money? I'm giving them until the end of this week to ship it or cancel it. I'll complain to the IFCC and the BBB. Any other suggestions? Thanks.

[jtc]

Originally posted by danielr:
<STRONG>Now why would anybody want this thread to die? People are being ripped off. I was silly enough to pre-order a computer from JC Morris 2 months ago. Now, if I can't dispute it through my credit card company because I paid through Paypal can I dispute it through Paypal and what are my chances of getting back my money? I'm giving them until the end of this week to ship it or cancel it. I'll complain to the IFCC and the BBB. Any other suggestions? Thanks.</STRONG>

If you ordered it 2 months ago, you're out of luck with paypal - you have to file a complaint within 30 days to have any chance of getting your money back (unless their policy has changed recently).

If I were in your position, I would file a complaint with the BBB, the State Attorney General's office and the FBI's internet fraud department (IFCC).

[romeosc]

Like all "Ponzi" schemes some people get lucky so they will bring in more suckers to lose their money. It is why Vegas casinos hope someone on a gambling junket will hit it big so they will tell everyone and the losers feel they are the only losers and don't want to tell their friends that they help build those beautiful hotels & casinos!

The fools who lose money are ashamed...... the crooks depend on that!

[danielr]

Thanks for the advice. I just hope to be one of the lucky ones. I'm usually very careful with my hard earned cash. I saw the Yahoo rating and thought that it was a reputable company. I was skeptical about the low price but I thought the wait was the trade off. It's not over yet.

[Thunderbird]

[ 04-26-2002: Message edited by: Thunderbird ]

[mitchell_pgh]

Will someone please close this thread! It shouldn't even be in this forum!!! It should be in the Buy/Sell area!

I have NEVER seen so many people in one thread with less then 10 posts to their names! Reputable company my A$$!

[gravy]

The problem really lies with us who keep coming back
to see if the last person had anything more to add.
Nobody pushed you into this forum did they. It's
like a really bad soap opera that adds continuity
to my day. Maybe if we all just stopped adding replies...

[fulmer]

Originally posted by mitchell_pgh:
<STRONG>It should be in the Buy/Sell area!</STRONG>

and rename it Buy/Sell/Scam

[mitchell_pgh]

[mitchell_pgh]

[gravy]

And yet you still keep coming back.

[danielr]

The soap opera continues. I just received an email from JC Morris or should I say "Mr. Tisdale" and now they are trying to add a couple more weeks to an already agreed upon shipping date which they've missed. I'll keep everyone posted with what happens. It's good that this thread is here for people to find who are dealing with this company and need to know what is going on. I myself am thinking, or at least hope, that they take a bunch of pre-orders, stall their customers until the price comes down to where they can get a good bulk rate and then buy and ship them. I haven't heard of anyone losing their money altogether yet. Just long waits and refunds so the juries still out on this one.

[neil van harte]

Just an update per my previous posts....none of my friends have received their orders yet. Am I the lucky one in a "Ponzi" scheme? Maybe, maybe not. I'm digging my cheap products though. Hopefully my friends won't get boned.

So far, dates are being pushed back, delay tactics, misplaced orders, blah blah blah. I realize that keeping this thread alive is burning the ass hairs on a lot of veteran members, but I agree that it's a good way to keep tabs on orders as this drama unfolds. I'll keep you informed.

[John B. Smith]

D
I
E


T
H
R
E
A
D

G
O

AWAY!

[gravy]

yeah die thread

[PeteWK]

This is the Topic that wouldn't die! And I'm helping prolong it! NOOOOOOOOO!

PeteWK

[danielr]

Neil, if the veteran members manage to kill this thread off then we'll just have to start it up again somewhere else. I'm glad to hear that you recieved your product. Can one of the veteran members tell me why you want to kill off this thread? I think this is a real issue here and I'm glad to have found a place to see what's happening with others who are having the same problem.

[Thunderbird]

[ 04-26-2002: Message edited by: Thunderbird ]

[GK]

Yea.

let this thread live.

[danielr]

Thanks for giving this a thumbs up. Just to let you know the J.C. Morris website has moved to www.jcmorris.com I wrote them and they are still up to the same stall tactics. Trying to change an already agreed upon shipping date, not answering emails because they need to do more research, etc. etc. I think it's a good idea if we start to gather a list of all the people that are waitng for their already paid for computers and send off emails to the company's affiliated with J.C. Morris, Paypal, Square Trade, Yahoo and to the B.B.B, I.F.C.C., etc. There are other BB's that are dealing with this topic so let me know if you are ready to do this. Thanks

[Moriel]

After my ship date from JC Morris passed by 2 days, I decided to do a search on them and found this thread. They now tell my the Dual Gig I orderedwill ship by 3/19. After reading this, I am DEFINITELY NERVOUS. I'm glad to see that some people have received their machines. I hope I'm one.

I did check out the Atlanta Better Business Bureau. They have had 2 complaints filed since November, both dealt with delivery problems. Both have been successfully resolved.

It would be nice to see an accounting statement, to make sure they are not another Enron.

[Matsu]

Anyone doing business with this company is asking for trouble. Just look at the record and the number of new members who seemingly joined this board only to post good things about the company. It doesn't take much to change IP's register new user names, and post some favorable/fictional comments about a company. Wake up people.

And don't close this thread. It should be periodically bumped as a public service to naive internet shoppers.

[screwed2]

I too want to state that I purchased a computer from JC Morris in December and now three months later I have never recieved my computer and am waiting for my money. However, I was supposed to get a refund and never received it. I tried calling Mr. Tisdale on friday the 15th and he wouldn't take my call they said I would receive an email by 3 or 4 o'clock that day and never did. The last email I received stated this:

J.C. Morris & Company, Inc.
3340 Peachtree Road, Northeast, Suite 1800
Atlanta, Georgia 30326
Telephone: (404) 521-3624
Facsimile: (404) 521-1582

March 14, 2002

Dear ____________,

Unfortunately, we did not receive confirmation from the distributor that yourproduct (s) shipped. Therefore, we will begin to process your refund (s) and replacement cost.
I would briefly like to outline how the process will work. First, you will
receive a refund based on the original amount you paid J.C. Morris & Company, less any credits or refunds that have already been issued to you. Example, if you paid our company $1000 and we have already issued you $50, your initial refund would be in the amount of $950.
Your initial refund will be issued, via company check or PayPal. If you
originally paid via PayPal and request your refund be issued back in this manner, please make sure you check any conditions which may apply to your account with PayPal.
If you have not been a member with PayPal for a period of six months, or a
verified member, you may be limited, in your ability to withdraw your funds from PayPal.
Once a payment or refund is issued to your PayPal account we cannot retract any monies issued to your account.
If you would prefer to receive a company check and you paid via PayPal we will make every effort to accommodate you. However, there may be some circumstances, in which it will be necessary for us to issue your initial refund to your PayPal account.
You should receive your original refund within 5 business days. Please note I will need you to advise me how you would like your initial refund issued so I can notify the accounting department.
Your second refund will be based on the following.
1. I will take the original product (s) you ordered (listed on your Yahoo order. I will average the cost from three wholesalers for that product (s). These averages will be based on your product (s) value at the time your order was placed.
2. You will receive notification within 48 business hours as what replacement cost I will authorize. This will occur once the accounting department has issued your initial refund.
3. I will send the authorized replacement cost to your email address on file, and you will have 48 business hours to accept the replacement cost, or you may advise me of any discrepancy you believe exist and I will review your comments via email and I will respond within 24 business hours.
4. You do not need to respond, unless you are in disagreement with the
replacementcost I provide.
5. Your replacement refund will be issued within 10 business days from the date I email you the amount that will be paid.
6. Please note your replacement cost is being paid through our legal division, and the accounting department has no authorization to assist you with this matter.
7. For the record 59 customers were effected by this distributor causing the backorder, 31 products were shipped, 12 refunds are being issued in which we are agreeing to pay a replacement cost. The remaining backorders, are currently scheduled to be shipped at a later date.
8. For the record, two of these customers filed an official complaint against our company, which is their right, but, the position of J.C. Morris & Company, is and will be that we believe we have and are doing what is best for the customer (you), and we are not required to pay compensation, replacement cost, etc. We are doing this as a good faith gesture. Individuals who file a complaint will not receive any form of compensation, replacement cost etc., from our company. Their account will be turned over to our legal department, to address.
9. If you have only paid a deposit for your purchase, you will only receive a refund based on your security deposit, plus a maximum replacement cost of $200.
10. To help you better understand the replacement cost compensation you will receive, is this example. If you paid our company $1000 and we have already credited you $50, I will base the original amount you paid us at $950. If the product you ordered had an average market value of $1300, you would receive$1300 less $950 = $350 replacement cost.
Finally, I fully understand your unhappiness with our company, but can assure you I have made changes to the distribution structure of J.C. Morris & Company to prevent this type of disruption from occurring in the future. In my 25 years of experience in this industry, I am fully aware of many factors that can cause a disruption in the delivery of a product to either the vendor, or the customers. What I have not seen in my twenty-five years of experience is a company, such as J.C. Morris & Company who cares enough for their customers to issue compensation (replacement cost), which is not required by law. Infact, there are several things about J.C. Morris & Company that convinced me to leave my former job, and relocate to Atlanta. It is true J.C. Morris & Company needed to make some improvements, which we are currently doing, and I am positiveshould
you ever elect to do business with us again, you will be impressed, and should you wish to try us again, I will personally handle your account, and ensure your product or products are delivered on time, or I will see you receive the product or products free of charge.
I hope you know that we at J.C. Morris & Company, Inc. value our relationship, and hope that we'll be given the opportunity to correct any unfavorable impressions.

Cordially and Respectfully,

John Tisdale
Vice President of Sales J.C. Morris & Company
Cc: William Morris, Jim Morris, Legal Department

[seanyepez]

Originally posted by screwed2:
<STRONG>Cordially and Respectfully,

John Tisdale

</STRONG>

Oh my. ROFLMAO!

[tinrib]

Originally posted by Thunderbird:
<STRONG>This post is long, but it will explain everything you want to know about buying from this company. Read it carefully.
...THINK ABOUT THIS FOR A MINUTE... They get 10 - $2000 orders in November, prepaid. They ship nothing. Now they have $20,000 cash. December, they get 10 more $2000 orders. They ship nothing. Now they have $40,000 cash. January, they get 10 more $2000 orders. They finally ship the orders from November. They take a $300 loss per item shipped. Now they have $37,000 (JC Morris has lost $3000). Suddenly, people are happy, because they think they've gotten a great deal. They tell their buddies (or post good stories on online forums), and all their buddies buy. So, now in February, instead of 10, JC gets 20 orders for $2000. After shipping the December orders (at another $3000 loss), they now have $54,000. More happy customers, but the company is bleeding money.

This cycle continues until the number of orders stops growing. Once the company has to ship the same number of orders that they are getting, the cash flow turns negative. The scam continues as long as their bank account is growing. One way for them to keep it going is to increase the ship time. So, if you originally are told that your item will ship in 4 weeks, and instead it ships in 2 or 3 months, you should be very worried. This is a good sign that they are no longer increasing the number of orders coming in, and so they need to stretch out the ship time to stay cash flow positive.

From the simple example I've shown above, you can clearly see how after sucking in just 50 people to buy Powerbooks at $2000 each, the company loses $6000 (on paper)but has $54,000 of your money in their bank account ready to be transferred to the Cayman Islands at a moment's notice...</STRONG>

I hate to say it but this sounds like a really good idea. I mean anyone could do it. I could do it. What's the downside (say if I did it in USA and then just left the country never to return again once I had my money).

Obviously I' m not going to DO it. I'm just, uh, interested.

[danielr]

The saga continues....there is still hope... J.C. Morris refunded my money! I opened my email account and received a message from Paypal that the money was deposited into my account. What a relief. Now we'll see if they keep their promise to pay the difference as compensation for the two and a half month wait. I really don't get what they are doing. They say that they changed distributors but it looks like the new distributors can't fill the orders either. If they do send the compensation then they are going to take a bath on this.

[MrFixIt]

It almost sounds like J.C. Morris is just running some sort of money laundering scheme???

[ 03-18-2002: Message edited by: MrFixIt ]

[Jicko]

Hey guys,

How about let's post all the responses(and date, and maybe what you have ordered) you got from JCM? Then we can see how many different template they have... and we can ask them to explain the reasons for all those SAME responses....

-J

[girloncrack]

ok, I just registered to post this. Here is my story about J.C.Morris. It's extremely longwinded and possibly boring, but I'm pissed off and I want you people to know about it. If you don't care, stop reading it already.

I ordered 3 Sony r505 laptops from them, and paid an unbelievable $4320 for them on Dec 3 of last year. The same thing happened to me as has happened to all those who posted here in frustration - they continued to delay shipment, failed to respond to emails, and when they did it was all wierdly written stuff that didn't ever seem to correlate to what I had asked about, and ALWAYS with a tone like I was harassing them. At the beginning (this would be the first 2 months) I barely sent them anything, I just waited around like an idiot. I kept getting emails like, 'we will send you information on your account status by the end of day today', or some similar deadline, and then there would be nothing after that. I sent a short email once asking if they could let me know what was going on, and I got a super long daitribe from the woman who was supposedly handling my account, about how she's got some sick daughter she has to take care of, and sorry if she can't respond right away but I should understand how hard it is, and they're doing everything they can and delays happen in business all the time blah blah blah blah. Basically always jumping to the conclusion that someone's accusing them of not being legit, which *should* make you wonder. Unfortunately, the deal was so good I decided it was worth it to stick it out. After a month of dealing with the same woman who rarely answered her emails, they told me they were moving to a new distribution company (actually I think they told me this twice) and there was a new VP, "John Tisdale", who would be handling my account. He offered me exactly what was outlined in the email that was posted above: delivery within 20 business days, or a full refund PLUS an additional amount that would equal the difference in purchase price and retail price. Or, if I chose to cancel, a 110% refund. I'm so stupid and greedy, I figured I couldn't go wrong waiting for delivery. The 20 business days was up March 13, and the next day I received the form letter that was posted above. After emailing them repeatedly over the next 2 weeks with no response (no one ever seems to answer their phone line, and the extension that Mr. Tisdale gave me was no longer in service), I stumbled upon this thread and a couple others on different forums. I almost sh*t my pants when I read exactly what I had gone through in so many posts, some of whom hadn't even gotten their money back. I called my credit card company, who thankfully reassured me that it shouldn't be a problem refunding my money. So, at least I won't have lost $4K on this. But, I have basically allowed someone else to hold my money for 4 MONTHS and gone through the most frustrating, stressful customter experience I could have imagined. I finally emailed every address I could find for the company saying that they were suspected of fraud, that I wanted my refund immediately (I think I sent about a dozen emails saying 'PLEASE REFUND MY MONEY IMMEDIATELY', with no response), and that if I didn't get it by the end of this week I would file compliants anywhere I could. I got a reply right away for that one, saying that my refund would be processed by Friday (today) which, by the way, is a full 2 weeks after they said they'd get it done, and that if I sign some legal documents that I'd get my additional compensation. I assume these legal docs say something to the effect of, 'if I accept your money I promise not to post bad things about your company'. I never got them, so I don't know. So I figured, what the hell, I could use the money, and there's enough bad stuff on the net already about them that other people should be able to find out. Stupid, selfish, greedy. Aren't we all? Anyway, I get a call from Jim Morris at a ridiculously early hour this morning asking me what he can do for me. I was surprised, since all these posts say he's an ass on the phone. I say, I want my refund, he cuts me off and says it's already taken care of, but since I said bad things about his company he's going to have the legal department sue me or something like that. I wondered why one earth he would ask me what he can do for me when obviously he has no intention of doing anything for me, and he replies smugly that he just wanted to let me know that they were taking action against me, and have a nice weekend. This at 6:30am.

I still have not received any notification from PayPal about a refund, and if I don't get it by the end of day today I'll file with my credit card company. I'm also planning to see if it's feasible to file a class action lawsuit. I don't know if they're commitment to giving additional compensation is binding, but it should be. After all, if a company sells you something with a conditional rebate and then refuses to give you the stated amount, that should be considered fraud.

I filed a complaint with PayPal and Yahoo, and received a generic reply from Yahoo saying they had forwarded it to J.C.Morris and hope it can be resolved. For the amount of people posting who say they have complained to PayPal, I am surprised they have not investigated.

I have to admit, if I had received my laptops or the refund that they commited to, I would not be posting here, I would be either gleefully checking my bank account or playing on my super cheap new toys. Which makes me hate myself for being so easily manipulated. However, so far I have not received ANYTHING from this company except for a threat to sue, which really really irritates me.

I would also like to point out that, though I stuck around to see if they would come through, and though I would not hate them quite so much if I had something to show for my time and energy (and believe me, this whole process took a lot of both), I would still think that they are a lousy deceptive company and I would thank my lucky stars that I got away unscathed. I don't understand the people who are posting here who think that just because they got something for super cheap when most people seem to get screwed it's a great deal that they would recommend. In fact, some people seem almost gleeful to rub it in that they actually got their products(see the posts that say "I got mine, so ha ha!"). Should a customer actually be stoked that the seller simply fulfilled their end of the bargain? I recommended this company to several people when I first stumbled across their amazing deals, and I am so glad none of them bought anything. J.C.Morris doesn't have to screw every one of its customers to be conducting its business in a fraudulent manner. It doesn't even have to screw a majority. Please think about this when you defend this company based on your stroke of purchasing luck.

The point of all this rambling is that I want to find out who else has documentation that supports my experience. I have almost every email exchange between myself and J.C.Morris, and it's a testament of ridiculously poor customer service and sneaky tactics. If anyone out there is filing a lawsuit, I am willing to provide all this information.

I can be reached at [email protected]. Please contact me, unless you are a nasty agent of J.C.Morris in which case I have had quite enough of dealing with you already. In posting this information, I am not commiting any slander or libel or making unfounded claims, I am simply describing my experiences with this company and expressing my (intense) frustration.

Thanks to whomever started this thread, because without you I might still be sitting around wondering if I was going to get my money back.

[GK]

I don't want to be a smartass, but IMO just sending a complaint to yahoo or paypal will do nothing. To get any kind of response, a more aggressive approach is needed. If you have been burned by a company such as JC Morris, and the amount of money lost is significant, try a combination of things.

1. Write a short report of what happened, be sure it's concise and well written. Inlcude all names and contact numbers of the company that you can get hold.

2. Send your complaints using Fedex:

FBI
State Attorney's Office
Local Newspapers
Your state representative,
Your governor's office
Consumer groups


Ask WHY nobody is investigating the company, WHY consumers are being ripped off by such a company without the elected officials doing anything. Tell your reps you're disappointed and that you're not gonna vote for them ever again.


I can almost assure you, that you will get a reponse, and if you're lucky you've just released a shitstorm on the company.

[Matsu]

Wow, there must be a LOT of stupid people in cyberspace, I mean, I always assumed, but to have it actually confirmed, repeatedly?

[girloncrack]

Originally posted by Matsu:
<STRONG>Wow, there must be a LOT of stupid people in cyberspace, I mean, I always assumed, but to have it actually confirmed, repeatedly? </STRONG>

It's true, and I'm one of them, but come on - didn't you know there were that many stupid people in the WORLD??

[mabzmuzik]

Originally posted by Macfreak7:
<STRONG>

NOT just yet.... cause i'm a "senior member" or whatever, and i received my computer from them yesterday... so HA!


</STRONG>

when did you place your order and when did you get it?

email me [email protected]

[girloncrack]

any of you who are still wondering if this company is legit, please check out http://pub36.ezboard.com/funofficial...art=1&stop=20. There are a lot more postings there from people who have actually dealt with the company. I just posted links to compliant sites there, please use them if you feel this company is engaged in fraudulent business practices. Hopefully if enough people have similar experiences and make them known, there won't be these stupid speculative postings about what this company is about. Maybe they'll just be out of business and in jail.