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I'm an Apple employee (no, seriously)
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Mac Elite
Join Date: Mar 2001
Location: East Texas (omg)
Status:
Offline
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Well, I got back this morning from a job interview yesterday in Austin (i'm home for the summer). Via a friend of a friend type deal, I interviewed for a tech support (phone) position for a little computer maker called Apple (they make iMacs and assorted other goodies).
Most (I believe all, actually) of their phone support is done out of austin.
I actually was interviewed by a staffing agency guy, it's a sort of temp-to-hire arrangement, which he says is how they do it for most everyone. I had to take a written test, and i'd like to extend mad props to cipher for all the tutoring on resedit and the ins and outs of os9... without that I woulda failed.
Anyway i'm not gonna be in any position to have "sensitive" information... in fact someone mentioned that except for the higher-ups, we won't know about keynote product releases until just before (if not at the time of).
I'll be doing basically what I did at TimeWarner (RoadRunner), except I'll never have to talk anyone through 'mashing the start button' :::shudder:::
So, I'm pretty excited, but I don't start until the first of september (when I'll be back in a-town for school).
----
On a halfway related note, when I was driving to austin (assearly yesterday morning), I had a tire blowout halfway between here and Waco. Luckily I had allowed myself an extra couple hours (actually that was cherrios' idea, I was originally gonna leave just in time... gracias!), anyway I put on my spare tire from the trunk (one of those weird small things that you're supposed to drive slow w/ till you can get a real tire) and hobbled my car (on the advice of the antique store owner who's parking lot i changed tires in) to a little redneck operation called "J&L's Auto" (this was in a wide spot in the road known as Malakoff) to get a used tire, but I didn't have quite enough cash, so I traded the money I had and my brother's portable cd player which was sitting in the back for a tire. I was on a quest, damnit, and I would stop at nothing. But anyway this rambling has no point so I'll stop... APPLE APPLE APPLE!!! (sorry i'm a bit excited).
-chris
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Mac Elite
Join Date: Mar 2000
Location: Reading, PA, USA
Status:
Offline
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Congratulations! May you have nothing but pleasant support questions
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And that's true too.--Shakespeare, King Lear
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Forum Regular
Join Date: May 2001
Location: eWorld
Status:
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Yeah, well I OWN part (14 shares) of Apple so get on your knees and beg for mercy.
[ 07-12-2001: Message edited by: capone ]
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Visit MacNETv2, where you can voice all your Mac opinions freely.
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Registered User
Join Date: Apr 2000
Status:
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Congrats man, nice work - heres to Apple Tech Support!
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Mac Elite
Join Date: Jun 2000
Location: Northbrook, IL, USA
Status:
Offline
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Originally posted by Cipher13:
<STRONG>Congrats man, nice work - heres to Apple Tech Support! </STRONG>
Wow, Cipher actually is cheering for a CURRENT part of Apple.
Anyway, congratulations dude. I'm happy for ya. By the way, do you get any deals on Macs and Apple software by any chance?
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Professional Poster
Join Date: Apr 2001
Location: Seattle, WA
Status:
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who hoo!! Congrats!! Glad ot hear I helped you out! you're buying my iBook, dude!!
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The short shall inherit the earth. Just you wait. You won't see us coming. We'll pop out from under tables, beds, and closets in hordes. So you're tall, huh? You won't be so tall when I chew off your ankles. Mofo
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Registered User
Join Date: Mar 2000
Location: Garden of Paradise Motel, Suite 3D
Status:
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Good job, C. Good luck. Next time you have an interview, make sure that you ask some of these questions (via G. Carlin):
1. What is their policy on Monday/Friday absenteeism?
2. Can you get an office of your own, so you don't have to work next to any of the a**holes who work at the place?
3. Most importantly, can you get a desk near the door so you can get the f*ck out of there at 5 o' clock?
4. How do they feel about personal phone calls?
5. What is their policy about drinking on the job?
Just a few things to take care of. I wish I could remember all of the little details that Carlin threw in, that's a classic routine.
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Grizzled Veteran
Join Date: Jun 2001
Status:
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Congrats Chris!
I'm still lookin' fo my way "in" over at Apple.
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Mac Elite
Join Date: Oct 2000
Location: back home
Status:
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Congratulations Chris; you are the lucky one.
Hope your customers will never give you a hard time and that you will have lots of fun with your co-workers.
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Professional Poster
Join Date: Jan 2001
Location: Riverside IL, USA
Status:
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Originally posted by finboy:
<STRONG>Just a few things to take care of. I wish I could remember all of the little details that Carlin threw in, that's a classic routine.</STRONG>
Tell him you don't need a 2-martini lunch, but you've got to have a 1-joint coffee break.
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Find out just what any people will quietly submit to and you have found out the exact measure of injustice and wrong which will be imposed upon them.
-- Frederick Douglass, 1857
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Grizzled Veteran
Join Date: Jan 2001
Location: Iowa State Univesity
Status:
Offline
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great job! glad to see that you're back on your feet.
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iBook G4-1.33/768 || B&W G3-450/640 || Beige G3-G4 450/352 || Beige G3-400/256 in Classic case || Beige G3-300/256 || PB 5300cs Pictureframe 100/24
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Mac Elite
Join Date: Oct 2000
Location: usa
Status:
Offline
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comgrats.....if we tell you that we are macnn'ers do we get special treatment?/
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"The only time that man gets to actually leave a physical mark upon this earth is in death, and even then, it is only a gravestone proclaiming his demise"
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Grizzled Veteran
Join Date: Apr 2001
Status:
Offline
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Congrats. Despite some rumblings and mumblings from the peanut gallery, I've always had very pleasant experiences with Apple support, so I expect the same from you! I hope they're as fun to work with as they are to deal with over the phone.
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Junior Member
Join Date: Mar 2001
Location: Hilo, HI
Status:
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Congratulations! And good luck !
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Stand tall and shake the heavens!
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Mac Enthusiast
Join Date: Apr 2001
Location: Newton, MA, USA
Status:
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As someone who works in technical support (for a wholly unrelated software company), I have to warn you. It's can be an exhausting, thankless job. Be prepared to be yelled at, called stupid, have your company be cursed vehemently. Be prepared to have the person on the end of the line be 100% willing to get you in trouble if it means they get what they want. Act in good conscience, and in accordance with your guidelines, and your boss (if he/she is worth anything) will back you up. On the bright side, when people are glad to hear from you, and you're able to help them, and they're better off for it, that's a nice feeling... it's probably never dull, too.
have fun.
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