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Help!! Computer Quits-Says I Have To Reboot!
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Fresh-Faced Recruit
Join Date: Apr 2007
Status:
Offline
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For some reason my Mac computer keeps quitting unexpectedly. It does this constantly. Ill be in the middle of something and the computer freezes then i get a message on the screen saying i have to restart the computer. If anyone knows whats wrong or what i can do id really appreciate it!
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Posting Junkie
Join Date: Oct 2005
Location: Houston, TX
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Offline
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That is a kernel panic. It's the OSX equivalent of a blue screen on Windows.
They can be caused by a hardware or software problem. Try reinstalling OSX, but if they persist it's probably bad hardware.
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Forum Regular
Join Date: Feb 2003
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Have you recently upgraded your memory? Bad memory sticks can cause kernel panics as well.
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Administrator  Join Date: Apr 2001
Location: San Antonio TX USA
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Sorry you're having problems. But it would help if you put something descriptive in the title-a lot of users look for stuff related to their own machines and skip over what doesn't scream "I'm something you're interested in." Plus we have a rule about titles having to be descriptive. Anyway, please think about this next time. I'll change the title for you (users can only do that for a short time after creating a thread).
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Glenn -----OTR/L, MOT, Tx
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Fresh-Faced Recruit
Join Date: Apr 2007
Status:
Offline
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If i reinstall OSX will I lose all the data or files i currently have on my computer? Sorry im not very computer savvy. Also how do i upgrade my memory?
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Mac Elite
Join Date: Sep 2006
Status:
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Reinstalling OS X will not erase your data. Unless you specifically tell it to reformat! Just go slow, read each window. But I think you want to try the usual suspects before you reinstall. Start up in Safe Mode (hold down the Shift key) and log into your account normally, run Disk Utility --> Repair Disk Permissions. If you are running 10.4 run it until it doesn't find anything wrong. Now, restart with your original System CD (again if this is 10.4) choose your language and go up to the menu bar, select Disk Utility, run Repair Disk. Reboot normally, report back in!
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Fresh-Faced Recruit
Join Date: Apr 2007
Status:
Offline
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i tried what you said and i also talked to a mac specialist and it didnt work. They didnt know what to do and they told me to take my computer in to the local Apple Store.
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Mac Elite
Join Date: Sep 2006
Status:
Offline
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Plan B.
Sounds like a bad ram chip.
There is a Plan C, also.
But you have to tell us what Mac you have.
And what operating system you have.
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