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o2 billing question
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Join Date: Nov 2006
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Mar 22, 2008, 11:42 AM
 
I have set up the iphone, and all that, the payment is ment to be today.

i set it up on direct debit, and was expecting the payment to be taken out of my bank account.


Will it be taken out of my account, or do i need to make the payment manualy?
     
cms
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Join Date: Mar 2002
Location: between a rock and a casbah...
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Mar 22, 2008, 11:51 AM
 
As it is Saturday, it is unlikely that any transactions will show on your bank account today, even though it is technically a trading day for UK banks. If you check again on Tuesday (after the bank holiday Easter Monday) you will see that payment has been collected, and it will be posted to today's date.

And no, if you've set up a direct debit, authorising payment to O2 for your iPhone monthly charges, it is entirely up to O2 to collect the funds from your account. You don't have to do anything. Except make sure there is sufficient cash in the account to cover the payment on collection day.......
     
[email protected]  (op)
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Mar 22, 2008, 11:57 AM
 
What happens if they dont take the payment out...?
     
cms
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Location: between a rock and a casbah...
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Mar 22, 2008, 12:03 PM
 
Erm....Can't think of any reason why they wouldn't take payment that is due.

But if you're so worried about it, why don't you give their Customer Services a call? Dial 2302, free (in the UK) from your iPhone.
     
   
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