[redrockdes]

My customers who use Lotus Notes complain that my Mail attachments do not arrive as icons, but open as pictures inside their mail windows. This happens with small PDF files and graphics like JPEG files. They want to be able to save the attachments and print them, but cannot figure out how to do it on their PCs with Lotus Notes. I have tried enclosing files in a ZIP file for them but they don't seem to like this, either. Is there anything I can do within Mail to prevent the attachments from showing up, or any suggestions for them to use with Lotus Notes?

[philm]

It surprises me that their software handles JPEGs differently from different e-mail clients. Although I don't see how it could help, have you turned on 'Send Windows Friendly Attachments' within Mail?

[redrockdes]

Yes, I already had that turned on.

I read another person's post in the Apple Discussions about this also, so it must be some kind of incompatibility with my customers' Lotus Notes.

I think it would be nice to have the option of not showing inline attachments. Occasionally there are large dimension JPEG files that are hard to view in a mail window, and I don't like to irritate my customers like that.

Thanks for the suggestion!

Originally Posted by philm

It surprises me that their software handles JPEGs differently from different e-mail clients. Although I don't see how it could help, have you turned on 'Send Windows Friendly Attachments' within Mail?

[Spliff]

When I drag an attachment into the body of the message, it shows up as an inline image on the recipients email program.

However, if I select "Attach File" from the "File" menu and add the item that way, then the attachment shows up as an attachment, rather than inline, on the recipient's computer.

[leperkuhn]

right click on the graphic, view as icon? random shot in the dark..

[hab]

I had this problem as well. The fix is not on the Mac end but a preference on the windows user end.

In the windows user Lotus Notes application go to

File>Preferences>User Preferences>Basics>Additional Options

Check the option "Show in-line MIME images as attachments"

Click OK button.

[analogika]

Sorry to dredge up this ancient thread, but I have a client with this same problem.

Does anybody know whether Outlook has a similar preference setting that can be changed?

[badidea]

I just searched Outlook 2000 and couldn't find any setting!

I only know that if you want (to send) inline images then you have to add them as "object" and not attach them!
Could it be that your client uses a newer version than Outlook 2000, because I never received inline images from other email clients so far - they're always attached!

[analogika]

He probably does.

The nasty thing is that we *tried* attaching images via the "attachment" button, and they *still* show up as inline images in his Outlook, with no direct way of saving them to disk (since the e-mail has "no attachments").

This is a real problem for him because he needs to send out image attachments to large numbers of people, and does all his photos on the MacBook. I can suggest zipping an exported folder, but that's really too damn complex a processs (Export from iPhoto to a newly created folder, then switch to Finder, compress that folder, then add that into a new e-mail - vs. click e-mail button in iPhoto).

[Cold Warrior]

He needs to change his message format to plain text. This will make Outlook attach them, not display them inline.

[Spliff]

Originally Posted by Cold Warrior 

He needs to change his message format to plain text. This will make Outlook attach them, not display them inline.

It's pathetic that Outlook can't correctly handle RTF/HTML emails with attachments from Mail. Unless, of course, it's Apple's fault, but I believe the problem only occurs with Outlook users.