[craigthomas]

"Lit pixel", good to know. I have one on my 22" Cinema and on my 800DVI. I've tried massaging without any effect. Has anyone truely had any success with this process? When you think of it, one out of 1,638,400 or one out of 1,310,720 isn't that bad. I was really upset when I noticed the one on my Cinema Display. Guess when we fork out the money, and it's *new*, it really can nag on ya at the time. We all want something perfect when it comes out of the box. Now I don't even see them.

[Melchizedek]

I just got my Tibook today, and I have had to massage about 8 or 9 stuck pixels. They unlocked with very minimal massaging, is this just the screen "burning in" or is there somthing wrong?

[issa]

I just got my Tibook today, and I have had to massage about 8 or 9 stuck pixels. They unlocked with very minimal massaging

Bravo. I'm glad to hear that a little coercion forced those pesky transistors to correct themselves.

is this just the screen "burning in" or is there somthing wrong?

I wouldn't refer to this as "burning in" per se, except in the sense that you are running power through a new display, and are therefore putting it through its paces. There was something wrong in the sense that you had a bevy of shorted or stuck transistors. They may now be a thing of the past, or one or more may reappear. If any do show their "colours" again, give 'em another rub. Speaking strictly from experience, transistors that you were able to correct more often stay in line and perform properly than act up again. Enjoy your new 'Book!

[Karim]

Good FAQ on what sub-pixels are and how LCD quality is determined to be in or out of spec, at least for viewsonic:

http://www.viewsonic.com/support/qa....cd&question=01

[issa]

Thanks Karim.

That one makes a good set with the Philips Monitor Pixel Policy document I noted previously.

While we're at it, and while the description isn't quite as graphic, maybe we should also include here the "Knowledge Base Document" titled "LCD Displays: About Pixel Anomalies" from a familiar computer maker in Cupertino.

[mmurray]

Originally posted by MarkLT1:
So if a PB arrives with dark or hot pixels.. will apple service it under warranty?? After paying 3k for a machine, i will be raising some major trouble if I get it, with a hot pixel, and Apple wont service it.

-Mark

Short answer - maybe maybe not.

Long answer:

It depends on how many and how close they are together. I don't know what the formula is but last time I complained I was told that more than 5 and they would swap it. I think there is another formula based on so many within a certain distance of each other.

Michael

[thebunny]

New 867. One dead (black) pixel on the right. Massage didn't work...

[azark]

Ti-Ghz Combo

One blinking pixel(on black screen), fixed with a massage. :-)

Massaging the back of the screen did it...

[sascha_b]

I have one bad subpixel here on my new 867 Powerbook. Its blue level is always at maximum. Luckily it is located in the white menubar, so the pixel is white and it is only apparent when running fullscreen apps or games.

[DanielC]

Ti 867 -> no dead pixel (at least not within the first two hours of usage)!

HAPPY!

[claughery]

I wonder if apple intentionally puts their semi-problematic displays on the 867's because they are cheaper...
Hmmmmm... I wonder....

[mrchin]

Originally posted by MarkLT1:
So if a PB arrives with dark or hot pixels.. will apple service it under warranty?? After paying 3k for a machine, i will be raising some major trouble if I get it, with a hot pixel, and Apple wont service it.

-Mark

Mark, with 1 dead or hot pixel, it will not be serviced unless it's cluster of a few pixels. But the standard, be it Apple, Sony or just a screen manufacturer allows for a certain amount of pixel anomalies depending on screen size. For a 15" display, it's 4 hot or 5 dead pixels or a combination of 7 of both. That does suck if you're an unlucky owner of such a display. Many times it'll depend on the position of the pexels. If you have 2 hots right in the center of the screen, you may get a good CS warranty repair.

[issa]

To claughery:
I'm sure there is no direct correlation between displays that - uh - display pixel anomalies and the speed/price configuration of the PowerBook one buys. Most likely it's just the luck of the draw.

To thebunny:
Sorry to hear that you have one dead pixel on your display. Shouldn't happen to a guy from Ottawa. There's still a chance that pixel will spring to life. And, even if it doesn't, I'm sure you'll love the machine just as much and learn to forget about that one pixel out of over a million.

I'm sure the 867 is a great machine. Even with the 1GHz clocked down to run at 666 it runs circles around my Rev.A 500MHz machine!

[thebunny]

Oh, the machine is absolutely gorgeous (fast too). The dead pixel is just a bit of bad luck (hope the next one won't have any). It is quite small and on the side anyway...

Another intersting thing: my battery doesn't go over 97% any more. I would go up to 100% the first day and it's getting lower and lower. It is almost constantly plugged in though. Is this normal? What are some of your older batteries at?

Cheers!

[men$an]

hey there all,

i am on my 1GHz tibook and just about 30 minutes ago i got a faint white horizontal line (all the way across) about 1 inch from the top of the display. it has been staying faint but has flickered a brilliant white a few times.

can i massage this? what is it? what can i do? anyone think it will go away?
anyone had any similar problems?


anyway, please give me any and all advice. i willl be gone for thanks giving this week (though i will bw checking these forums) but wouldnt be able to do anything with apple until next week if needed. anyway, thanks in advance!

[seanyepez]

Originally posted by claughery:
I wonder if apple intentionally puts their semi-problematic displays on the 867's because they are cheaper...
Hmmmmm... I wonder....

Quite possible, but not true. They don't do this. To them, an LCD is an LCD.

[Stelliform]

No dead pixels here.

My poor book keeper just bought a Dell laptop. I was working next to her on my TiBook, and it was embarassing how much nicer the screen was. I mean my TiBook was as least twice as bright, and my laptop was half the height of hers.

Glad I switched!!!

[thebunny]

Hey men$an, you might want to have a chat about that with Apple - that sounds more serious than my single dead pixel.

[issa]

men$an: I concur with thebunny. It sounds like you are experiencing a pinched video cable or problem with the graphic card. You should show it somebody at the store where you bought the 'Book or talk to Apple and have them make it right.

[emerrill]

I got a gig machinem, and it has 2 lit pixels, one is bright green, center screen, and the other is bright blue, verticaly center, about 3 inches from the right edge.

What I am more displeased about (and am going to call about) is that there is a mark on the screen about 1/2 inch long, and 1/4 inch wide. If you use IE, i can give you a reference to where it is, if you place a window at the top of the screen, it runs from the bottom of the word 'Window' in the menu bar, down to the text in the button bar of the window. It has the appearance of a smudge or abrasion, but wont clean off, and is very noticable on white screens.

[claughery]

It looks like there are a lot of people getting their ti's with bad screens now...
Is apple ramping producton too much?

[cambro]

Originally posted by thebunny:
Another intersting thing: my battery doesn't go over 97% any more. I would go up to 100% the first day and it's getting lower and lower. It is almost constantly plugged in though. Is this normal? What are some of your older batteries at?

If you are running 10 and show battery life as percentage in the menu bar then you have nothing to worry about: see this Knowledge Base article.

Cheers!

[fortepianissimo]

Bought a 1Ghz PB (without SD) 2 days after the announcement, and got it a week after. No dead pixel.

- one happy switcher

[iMan]

Hello,

I have one but it is hardly noticable. I really have to look for it. Sometimes I can't even find it my self. No other problems though.

[IonCable]

Just got my New SD Powerbook and no Dead Pixels. w00t. At

[mjlukich]

None on my 867.

[vsurfer]

Originally posted by iMan:
I have one but it is hardly noticable. I really have to look for it.

Just joined the 1G SD club this evening.

Apple store wouldn't let me open before I plunked down the moolah. I too have one lit pixel in the lower right hand quarter of the screen - I needed to create a dark monochromatic image in graphic converter to find it.
With the fine resolution of these screens it is pretty hard to find.

More concerned with getting my DHCP network issues sorted out than the one pixel...as such I'm writing from the G3, until I can get the G4 to connect properly and give me a good IP address. [begin edit] Which was solved by the usual decabling/depowering of the cable modem and repowering. While the PB was asleep. After that airport picked up on the network.[end edit]

So tomorrow we try to massage the pixel (but not obsess about it.)

[thebunny]

Thanks cambro!

[claughery]

Man that is hard to not obsess about a lit pixel! I go crazy looking at one!

[Holy Zoo]

Originally posted by vsurfer:

I needed to create a dark monochromatic image in graphic converter to find it.
With the fine resolution of these screens it is pretty hard to find.

Here's a handy program that helps test/track for dead pixels:

PiXel Test

[azark]

I prefer PiXel Check

[wolfen]

I had a flawless screen. I don't know what happened, but a day or two after I got my PBSD one pixel has lit red. I hope and pray it will go away. I've tried lightly massaging the area, but won't continue for fear of making more problems.

It bothers me only a little bit. But in the grand scheme of things, it's no big deal. It's only one pixel and I can only see it when the background is completely white.


wolfen

[lokjah]

yes i had two lit pixels. i say had because i had tons of problems with this one straight out of the box, and the lit pixels were only the tip of the iceberg with things wrong with the one i got. apple is honoring the DOA replacement policy for me. just havent found out when they will get my replacement to me.

l�k

[iBookDude]

There is only 1 "red" pixel stuck at the middle top part of the screen, just an inch below the word Help in the help menu.

I tried massaging it but didn't help. It's not too visible unless it's on a light background. Oh well...

If that didn't go away soon, does anyone knows how to "increase" the number of dead pixels to "unacceptable" so Apple can replace it???

[ivi]

Originally posted by iBookDude:
There is only 1 "red" pixel stuck at the middle top part of the screen, just an inch below the word Help in the help menu.

I tried massaging it but didn't help. It's not too visible unless it's on a light background. Oh well...

If that didn't go away soon, does anyone knows how to "increase" the number of dead pixels to "unacceptable" so Apple can replace it???

Yeah, push the screen really really hard .

[remohomer]

1Ghz, just received today, but no dead pixels that I can see. Do they show up right away?

I had 1 read pixel on a 17" FP iMac that goes away temporarily with massaging.

[thebunny]

remohomer: Mine appeared about 4 days after I got it (it came flawless and I don't abuse it in any way). From what I hear if none appear within the first couple of weeks you should be OK. Hold your thumbs...

[cruise]

No dead pixels here.

PowerBook 1 GHz with SuperDrive...