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Trouble accessing music store
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Professional Poster
Join Date: Mar 2001
Location: Florida
Status:
Offline
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Anyone actually get the store in iTunes yet? Not the front apge, I mean logging into the your account within iTunes? I get a music store error.
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All Your Signature Are Belong To Us!
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Posting Junkie
Join Date: Nov 2001
Location: Retired.
Status:
Offline
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Ditto, it's getting hammered I am sure.
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Professional Poster
Join Date: Mar 2001
Location: Florida
Status:
Offline
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haha, OK, as long as I know it's not me entering the wrong apple ID or something.
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All Your Signature Are Belong To Us!
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Addicted to MacNN
Join Date: Oct 1999
Location: The Tollbooth Capital of the US
Status:
Offline
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Yeah Me too but it might be my firewall here at work. Will try later.
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"Evil is Powerless If the Good are Unafraid." -Ronald Reagan
Apple and Intel, the dawning of a NEW era.
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Forum Regular
Join Date: Nov 2001
Location: Los Angeles
Status:
Offline
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Yep, count me in... must just be overloaded .
-Brian
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15" MacBook Pro 2.33 GHz/320GB/2GB RAM
iPod classic (160 GB)
iPod nano (4 GB)
iPod shuffle (1 GB)
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Forum Regular
Join Date: Jan 2000
Location: Easley, SC, USA
Status:
Offline
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I can't even see the front page of the store. My Login is correct, though. I made sure of that. I'm not even getting that far. Perhaps you are right, it's just being hammered.
"We already have the bandwidth - we can push OCEANS of bits out onto the net."
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Mac Elite
Join Date: Mar 2000
Location: Allston, MA, USA
Status:
Offline
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I doubt that it is because it is getting hammered, most likely it is because they aren't done updating all of their servers yet.
-- Jason
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Professional Poster
Join Date: Mar 2001
Location: Florida
Status:
Offline
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I got in further, this time iTunes had to confirm (set up and store) my apple ID and info. Also confirms credit card info. I have the page to finish all that info and now i'm getting the error again.
You figured the store part shouldv'e been up and running before intro.
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All Your Signature Are Belong To Us!
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Professional Poster
Join Date: Mar 2001
Location: Florida
Status:
Offline
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Now I get credit card processing unavailable. Apple wasn't ready to be /dotted?
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All Your Signature Are Belong To Us!
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Mac Elite
Join Date: Jan 2003
Location: suburban Chicago
Status:
Offline
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How are you even getting into the site? I get a brief glimpse of "entering" or something like that, which goes away in a second or so. Where's the "entry" point? And do you have to have itunes 4 installed even to look around?
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Forum Regular
Join Date: Jan 2000
Location: Easley, SC, USA
Status:
Offline
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Yes, iTunes 4 needs to be installed. Supposedly.
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Addicted to MacNN
Join Date: Oct 1999
Location: The Tollbooth Capital of the US
Status:
Offline
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It's up now. I just got to it. Excellent NOW LET THE DOWNLOADING BEGIN... Man I'm going to be broke.
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"Evil is Powerless If the Good are Unafraid." -Ronald Reagan
Apple and Intel, the dawning of a NEW era.
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Dedicated MacNNer
Join Date: Jul 2002
Location: Under a Joshua Tree
Status:
Offline
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Originally posted by typoon:
It's up now. I just got to it. Excellent NOW LET THE DOWNLOADING BEGIN... Man I'm going to be broke.
I don't know what you're talking about. It's still DAADN for me.
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Addicted to MacNN
Join Date: May 2001
Status:
Offline
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I haven't been able to get anywhere beyond the home page for at least 45 minutes. So much for Job's assertions of "We have this nailed ..." and "... oceans of bits ...." blah blah blah.
All this hype, and the store is completely inaccessible during the grand opening. I can imagine Jobs is going to have someone's head on a platter over this!
OAW
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Fresh-Faced Recruit
Join Date: Sep 2000
Location: DC Metro, USA
Status:
Offline
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The Music Store is dead for me, too. Make sure you send feedback to Apple (from the iTunes menu) about how ill-prepared they were for this launch.
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Professional Poster
Join Date: Oct 1999
Location: :ИOITAↃO⅃
Status:
Offline
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I noticed this:
* Browsing and click from the front page are broken (Error 504).
BUT:
* Typing an artist or song in the Search Field, and hitting return, brings up search results instantly.
* Clicking on the found songs plays a preview, again, instantly, no problems at all.
* Because I haven't been able to enter my account info, I can't buy yet. Probably a good thing, or I'll end up with a bunch of stuff my pocketbook will regret later...
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Dedicated MacNNer
Join Date: Jan 2001
Location: Seattle, WA
Status:
Offline
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has anyone been able to buy a song yet!
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Dedicated MacNNer
Join Date: Jul 2002
Location: Under a Joshua Tree
Status:
Offline
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Originally posted by Mithras:
I noticed this:
* Browsing and click from the front page are broken (Error 504).
BUT:
* Typing an artist or song in the Search Field, and hitting return, brings up search results instantly.
* Clicking on the found songs plays a preview, again, instantly, no problems at all.
* Because I haven't been able to enter my account info, I can't buy yet. Probably a good thing, or I'll end up with a bunch of stuff my pocketbook will regret later...
I have found this, too, but it's not that much fun when you can't buy. Also I couldn't find the soundtrack to "A Beautiful Mind". It's pretty new, so that suprises me a lot, and I can't even listen to previews. Hmph.
I'm not pissed and concluding Apple has failed. There's just no way to test a massive onsalught of people browsing the store--I'm sure they're doing the best they can. But I don't like waiting...
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Dedicated MacNNer
Join Date: Jul 2001
Location: Vancouver, WA
Status:
Offline
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Same thing here, with the error 504. Seems like everyone is just itching to spend money. Hopefully, Apple will be prepared to accept it all soon. I love the new iTunes and iPods. I think this has been quite the revolutionary day.
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Me
Dual 2.6GHz Intel Xeon | 23" Apple Cinema Display | 13" MacBook | 15" AluBook 1.67 GHz | 1.42 GHz Mac mini | 50" NEC Plasma | Tiger | 80GB iPod Video | 60GB iPod photo | 4GB iPod mini | 1GB iPod shuffle | 4GB iPod nano
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Dedicated MacNNer
Join Date: Jul 2002
Location: Under a Joshua Tree
Status:
Offline
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I just purchased a song. It took forever to register and sign on, but I am now in business. Yeehaw! (No, I didn't buy any Country music. )
I did close and repoen iTunes. I doubt that really made a difference, but you might try it.
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Addicted to MacNN
Join Date: Oct 1999
Location: The Tollbooth Capital of the US
Status:
Offline
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Originally posted by Awimoway:
I just purchased a song. It took forever to register and sign on, but I am now in business. Yeehaw! (No, I didn't buy any Country music. )
I did close and repoen iTunes. I doubt that really made a difference, but you might try it.
AS did I and I also didn't buy country. I posted a Thread about purchasing please post experiences there
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"Evil is Powerless If the Good are Unafraid." -Ronald Reagan
Apple and Intel, the dawning of a NEW era.
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Senior User
Join Date: Sep 2002
Location: Los Angeles
Status:
Offline
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I started dloading Lose Yourself and then the dload quit and I got a "Error. Try again later" message.
But when I tried again, iTunes told me I had already dloaded the song....but I didn't get it! And now I'm wondering if I got charged for the dload.... Ugh.
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Senior User
Join Date: Sep 2002
Location: Los Angeles
Status:
Offline
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Cancel that. iTunes has a Check for Purchased Music in the Advanced menu. It dloads music you paid for but didn't get on the initial attempt.
Dloading Lose Yourself right now.
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Forum Regular
Join Date: Nov 2002
Location: Boulder, Colorado
Status:
Offline
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I've not had much luck today either. Although, when I do a search I can get to pretty much everything.
One thing that continues to fail is on the sign up page - I've entered my current user ID and password and I get in fine and then on the billing page, it keeps telling me that the home phone needs to be a 7 digit number. I've entered it with and without a hyphen and NOTHING seems to work.
I'm boggled.
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- William F. House
Boulder, Colorado
Pre-med student, Radiology Assistant
& sometimes writer
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Dedicated MacNNer
Join Date: Jun 2001
Location: Staten Island, NY
Status:
Offline
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Originally posted by William_F_House:
I've not had much luck today either. Although, when I do a search I can get to pretty much everything.
One thing that continues to fail is on the sign up page - I've entered my current user ID and password and I get in fine and then on the billing page, it keeps telling me that the home phone needs to be a 7 digit number. I've entered it with and without a hyphen and NOTHING seems to work.
I'm boggled.
im also having that problem. now what! grrr
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Forum Regular
Join Date: Nov 2002
Location: Boulder, Colorado
Status:
Offline
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I've tried restarting and everything. This is so odd. I went to the Apple Store and checked my settings there and everything looks like it should work.
Originally posted by jparisi:
im also having that problem. now what! grrr
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- William F. House
Boulder, Colorado
Pre-med student, Radiology Assistant
& sometimes writer
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Mac Elite
Join Date: Jan 2001
Status:
Offline
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I bought a song and everything is working for me, but when i try to authorize it, it doesn't do anything! I want my song!
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Mac Elite
Join Date: Jan 2001
Location: L.A., CA
Status:
Offline
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Wow. ITunes4 + Apple Music Store is better than I expected. This rox!
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Forum Regular
Join Date: Jan 2003
Status:
Offline
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Originally posted by jparisi:
im also having that problem. now what! grrr
Me too. Except the error is "the home phone number country code you entered is invalid"... What country code?
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Forum Regular
Join Date: Jan 2000
Location: Easley, SC, USA
Status:
Offline
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Now my problem is that when I try to sign in, it says that I need to review my account info, since my Apple ID hasn't been used with iTunes before. That's fine, but when I click Continue after verifying my account info, it acts as though I'm resetting my account info; it informs me that the password specified has been used in the past year, and to please select another. Of course it's been used in the past year! It's my current password! I tested it, and it does indeed currently work at http://connect.apple.com/.
Silly AppleMusic.
I guess I just need to wait until they get themselves straightened out.
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