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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTMS not working?

iTMS not working?
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Awimoway
Dedicated MacNNer
Join Date: Jul 2002
Location: Under a Joshua Tree
Status: Offline
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Jan 31, 2004, 01:22 PM
 
Is anyone else having this problem?

It's not letting me buy music today. I first tried about 8 hours ago and got the following message:

Could not purchase "Unknown." An unknown error occurred (500).

There was an error in the Music Store. Please try again later.

This morning, I am still having the problem and there doesn't seem to be any knowledge base or helpful Apple support forum posts on error 500. I have tried a number of troubleshooting steps to fix it (trash iTunes prefs, try on different Mac, try on a PC, etc.) to no avail. An error occurs when I try to change my billing info too.

Is anyone else seeing this error?
     
Chris Grande
Senior User
Join Date: Mar 2002
Location: CT
Status: Offline
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Jan 31, 2004, 01:46 PM
 
I was browsing around the store the other night and every once and awhile I would get "iTunes Music Store is not available, try again later" I didn't buy anything so I don't know if it was the same issue.
     
   
 
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