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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > iTunes purchased song locking iPod shuffle

iTunes purchased song locking iPod shuffle
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iKevin
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Jul 12, 2005, 10:52 AM
 
I purchased the song "Wasted" by Goldfinger on iTunes and for some reason this song is locking my iPod shuffle. It only happens on this song so I suspect the file to be bad. I contact Apple and they told me to download it again which i did and still have the problem of it locking my iPod.

Has anyone else had a similar issue with any songs they've purchased on iTunes? Or has anyone else downloaded this song and had a similar issue? For whatever reason this is frustrating me to no end. I think it's the fact that I bought this song on Friday and have yet to be able to enjoy it on my iPod. . . really annoying in that Apple sticks us with email only support for iTunes purchases.

Note: My entire music library is made up of purchased iTunes songs and it's only this particular one that gives me a problem.
     
iKevin  (op)
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Jul 12, 2005, 01:03 PM
 
To answer my own post:

It seems this is a fairly common problem with the iPod shuffle and certain iTunes Music Store purchases:

http://discussions.info.apple.com/[email protected]
     
turtle777
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Jul 12, 2005, 01:22 PM
 
Maybe de-DRM-ing the songs would help

http://www.hymn-project.org/

-t
     
iKevin  (op)
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Jul 12, 2005, 03:05 PM
 
Hopefully Apple will get off their duff and do something about this and no one will have to resort to that just to play their purchased music on their shuffle.
     
Visnaut
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Jul 17, 2005, 11:43 AM
 
Although I've yet to run into an iTMS-purchased song that locks up my shuffle, I've often had problems rewinding/fast-forwarding iTMS songs. It'll skip to the next song, not fast-forward it.
     
iKevin  (op)
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Jul 18, 2005, 02:36 PM
 
Yep . . . That's another issue with the shuffle. One I hope they'll fix soon with a software update.

Regarding the iTMS songs that won't play. Apple refunded my money and said they're looking into the song files and suggested waiting 2 weeks before attempting redownload.
     
Seattle
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Jul 19, 2005, 03:22 PM
 
Originally Posted by iKevin
Yep . . . That's another issue with the shuffle. One I hope they'll fix soon with a software update.

Regarding the iTMS songs that won't play. Apple refunded my money and said they're looking into the song files and suggested waiting 2 weeks before attempting redownload.
I bought an Album with 50 songs from iTunes and they all lock up my shuffle. Once the songs are on my shuffle I cannot play any music. I tried just a couple songs with the same results. Other music from iTunes works fine.
     
iKevin  (op)
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Jul 19, 2005, 03:30 PM
 
If it's a recently released album, there seems to be a small plague of new songs on iTMS that appear to have some sort of iPod shuffle/certain iTMS song issues.

If you can burn the songs to a CD, then reimport them, they should play without issue. In the meantime i'd contact iTMS support and see about getting a credit for the purchases.
     
wallinbl
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May 8, 2006, 05:48 PM
 
Originally Posted by iKevin
In the meantime i'd contact iTMS support and see about getting a credit for the purchases.
Too bad their response to me was simply "that's not our issue - sounds like your iPod isn't working".
     
basskika
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May 13, 2006, 07:02 AM
 
If you find VBR files in your ITUNES directory then do follow these instructions:

GO to the pages below to download ActivePerl and WinMP3Packer in
directories named "ActivePerl" and "WinMP3Packer".

http://ftp.activestate.com/ActivePer...x86-211909.msi
http://tinyurl.com/acsur

1. Install and run ActivePerl on the windows program desktop.
2. unpack and Execute WinMP3Packer.exe from the windows directory
it is stored
3. Bring up Itunes and look at the field which states the
"Bit Rate" for each song file. If the field is not listed
the go to "EDIT" then "VIEW OPTIONS" and click "bit rate".
4. If "VBR" appears in any file then that is one of your target
files. Note it on a notepad file(cut and paste the song and
the band name) and delete it from your itunes directory of
song files. Note: this will not delete the orgininal file.
5. After you finished all these deletions and notetations update
your ipod and this will delete the files that crash it.
6. Create another directory(VBR to CBR) for VBR(variable bit rate)
to CBR(constant bit rate) files.
7. cut and paste all your vbr files to this directory.
8. create another directory called "CBR".
9. Go the WinMP3Packer window
10.click top left screen icon for files or folders to select.
(VBR to CBR)
11.Input type: click VBR
12.Output type: click CBR
13.MININUM BITRATE: CLICK 256
14.CLEAR OR CUT "APPEND TEXT TO FILENAMES" box.
(you don't want unnessary text on your song filenames)
15.UNCHECK THE NEXT THREE OPTIONS(do not use these options)
a. STRIP NON-MP3...
b. DELETE INPUT FILES....
c. OVERWRITE EXITSING FILES
16.output folder: select "custom" your "CBR" folder.
DON'T OVERWRITE THE FILES BECAUSE THE PROCESS COULD FAIL THE
FIRST OR SECOND TIMES FOR ANY FILES.
17.fast inmemory processing: I've increased it to 1000 from the
default of 40 but I have a 2.4Ghz processor with
2G of ram hypertheaded to 4G.
18.click "process"
20.TAKE NOTE OF THE PROCESS WINDOW FOR ANY FAILED TO CONVERT FILES.
21.RE-INITIATE THE PROCESS FOR ANY FAILED FILES.
22.ITUNES IS PROBABLY THE ONLY PROGRAM WHICH WILL TELL YOU IF THE
FILES ARE STILL VBR IN A SEPERATE FIELD BESIDES THE WINDOWS
PROPERTIES FOR THAT FILE.
23.COPY SUCCESSFUL FILE CONVERSIONS BACK TO THEIR ORIGINAL DIRECTORIES.
24.ADD THEM TO ITUNES, CHECK FOR BIT RATE FIELD FOR VBR AND IF CLEAR OF
VBR STATUS FOR ALL THEN UPDATE THE IPOD.

BELOW IS ALL THE INFO I RECIEVED FROM WEBSITES ON THE PROGRAMS.




The PDK does not include the Perl distribution. Rather, it is a set of tools
designed to work with Perl. The best installation of Perl to use is:
http://ftp.activestate.com/ActivePer...x86-211909.msi

I've just finished development of a front-end GUI to
a script which will convert VBR MP3s
into CBR MP3s (as well as the other way around...)

What it does is take the maximum kbps frame out of the
file, usually 320kbps, and will apply that bitrate to
the rest of the file. The data in the frames themselves
is not changed, the frames are simply padded out so that
they are all the same length. The CDJ-200's, and I
suspect other hardware players, don't have a problem
with the files any more.

Changelog for 0.4 beta (04 Feb 2006):
- Support for mp3packer.pl 0.09 (included in package).
- Multiple attempts at converting VBR->CBR are no longer necessary, thanks to the new switch, '-i' (thanks Omion). As a result, the 'attempts' field has been removed.
- Removed the 'Only for VBR input' option which was causing confusion.
- New options to filter out the input files depending on their type.
'Automatic' (the default) will convert only the files that need processing.
This means:
. When converting *to* VBR, only CBR files will be processed.
. When converting *to* CBR, only VBR files will be processed.
If you want all mp3 files to be processed no matter what, untick the 'Automatic' option and tick the CBR/VBR checkboxes as appropriate.
. Message box prompt when processing is complete, informing you of how many files were processed, skipped, or had errors.

WinMP3Packer version 0.4 beta released new
#134503 - 02/06/06 02:09 AM
Edit post Edit Reply to this post Reply Reply to this post Quote

New version, 0.04 is available here AT http://tinyurl.com/acsur
     
sraasch
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Jun 3, 2006, 09:10 AM
 
Convert this protected song using SoundTaxi... http://www.soundtaxi.info/
Has to be a good idea!
     
asteriks
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Jul 14, 2006, 08:42 AM
 
This Soundtaxi really works Well done
     
   
 
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