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butterfly0fdoom · Jun 3, 2007, 01:21 AM

Getting my MacBook's keyboard replaced (squishy non-tactile "S" key on a week-old MacBook is unacceptable!).

Next to me is some guy with problems with his 24" iMac.

What is the problem?

A DVD got stuck, so he stuck in a piece of cardboard to try to fish out the DVD.

And then the "Genius" asks the guy if his iMac has a SuperDrive.

So I had a nice day. You?

Kerrigan · Jun 3, 2007, 01:54 AM

This is such a stupid thread, and yet funny

Peter · Jun 3, 2007, 02:26 AM

So I'm at the Genius Bar... and this woman is like "So, I like, had my period the other day ...... " and I'm like: WHUT.

iREZ · Jun 3, 2007, 07:07 AM

bump for boring thread...

Doofy · Jun 3, 2007, 07:34 AM

Originally Posted by Peter

So I'm at the Genius Bar... and this woman is like "So, I like, had my period the other day ...... " and I'm like: WHUT.

What the hell are you doing up at stupid o'clock on a Sunday?

Peter · Jun 3, 2007, 08:16 AM

didn't sleep Friday night (went out) and didn't sleep Saturday night (coding)
probably won't sleep tonight either - exam tomorrow

Doofy · Jun 3, 2007, 08:20 AM

Ahhh... Sleep during the exam eh? Best way to do it.

Rock and roll!

Peter · Jun 3, 2007, 08:24 AM

I've been rocking out with Guitar Hero today. Totally rock star.

I try to limit myself to 4-6 hours sleep, any more and I feel like i'm wasting my day (...by not playing Guitar Hero. or drinking. or maybe, just maybe, working)

mduell · Jun 3, 2007, 08:58 AM

Originally Posted by butterfly0fdoom

Next to me is some guy with problems with his 24" iMac.

And then the "Genius" asks the guy if his iMac has a SuperDrive.

"Idiot!"

Silky Voice of The Gorn · Jun 3, 2007, 09:11 AM

Say what you want about an alleged Genius asking a moot question, but in my book any tard that tries to use a piece of cardboard to fish out a stuck disc (and gets THAT stuck in the process) is the stupiderest one.

ghporter · Jun 3, 2007, 10:19 AM

I think the folks behind the bar, at least at the San Antonio store, are way smarter than 99% of the customers. While waiting for things like "yes, your iPod's deader than dirt, I'll get the paperwork started for your replacement", I've heard things like "when I close my computer's cover, this little light starts glowing, then it goes out, then it comes back on!" OMFGWTFBBQ!!!! I have far more sympathy for the Genius Bar folks as first line tech support than many others here because I have BEEN first (second and third too) tech support, and it's often a challenge to not take the computer away from someone who's too stupid to be allowed to use a flush toilet without supervision.

SpaceMonkey · Jun 3, 2007, 10:37 AM

Originally Posted by ghporter

I have far more sympathy for the Genius Bar folks as first line tech support than many others here because I have BEEN first (second and third too) tech support, and it's often a challenge to not take the computer away from someone who's too stupid to be allowed to use a flush toilet without supervision.

So that's why my toilet is missing...

Cold Warrior · Jun 3, 2007, 10:56 AM

I was at the Genius Bar in a capital city recently, and I overheard the "genius" tell some lady that her MacBook's battery is good for only one year, and that this is normal. What?! As FSJ would say, "What a frigtard."

Also, they told me on the phone that they could fix the first-gen MacBook stains on the spot in the store. Then I drive over an hour to get there and they're like, No, sorry, we don't keep those parts there but we can order them.

Thanks, but no thanks. Called Apple and they DHL'd me a return box and label.

Angus_D · Jun 3, 2007, 02:19 PM

Originally Posted by Cold Warrior

I was at the Genius Bar in a capital city recently, and I overheard the "genius" tell some lady that her MacBook's battery is good for only one year, and that this is normal. What?! As FSJ would say, "What a frigtard."

They are only warrantied for a year, and rated as retaining up to 80% of their original capacity after 300 charge cycles...

Cold Warrior · Jun 3, 2007, 02:27 PM

Yeah, but the guy basically told her they're no good after a year - that people should expect to purchase a new one annually. I thought that was a junk answer, and the guy came across as trying to fleece an older lady who wouldn't know any better.

iREZ · Jun 3, 2007, 03:56 PM

ummm...why would anybody buy a new battery after a year if the one they're using still works? i think you're interpreting the remark all wrong.

Cold Warrior · Jun 3, 2007, 04:06 PM

Originally Posted by iREZ

ummm...why would anybody buy a new battery after a year if the one they're using still works? i think you're interpreting the remark all wrong.

I'm probably just articulating it poorly. The "genius" came across as ill-informed and gave the vibe of trying to scam the lady. Maybe one just had to be there.

King Bob On The Cob · Jun 3, 2007, 04:23 PM

I got very irate with a genius after he told me that my sister's iBook would not be serviceable under warranty even though it's logic board died (for the 4th time in 4 years). After 15 minutes of bitching and moaning that I was told that the part was fixed three times before this and we would not have any more problems with it, and it's an Apple design flaw that they admitted, I finally got him to talk to his manager, who gave us a new MacBook for the price of the repair.

imitchellg5 · Jun 3, 2007, 07:43 PM

I went to the Apple Store last week and the Geniuses were very very smart. Someone inverted the colors on an iMac and I told the Genius and he walked right up and undid it (not that I don't know how to do it). That was pretty impressive since I've asked one about a key command once and he was like "What's that do?"