[maximusbibicus]

Okay, i need help on this guys and gals.

I just sold a slot load iMac, 500mhz model to someone, and it seems the internal burner has died.

I delivered the system on Thursday, and on Friday, the CD-RW quit. This is the 8X unit.

The night before, i burnt several CD's, backing up my files before giving it to the buyer, no problems. Total of 6 months, and about 5o cd's
burnt, not even one error message.

Now, the new owner has a fresh install of Jaguar, and cannot burn. This is using either Toast 5, iTunes, or disk copy.

Here is the error message he is getting with iTunes:"Disc burning failed because an unknown error occured (0x80020022)"

Any ideas? I am almost sure its not a hardware issue. He has since reinstalled Jaguar, and the same thing occurs.

Any ideas would be GREATLY appreciated.

Peter

[edavis]

This may not help much, but have you tried booting into OS 9 , and running from there? That would at least confirm whether it was a hardware issue or not.

[maximusbibicus]

Excellent point.

I will see if he has OS9 installed.

Hopefully he does.

Thanks

Peter

[maximusbibicus]

He will be trying the OS9 idea shortly.

Anyone else have any input.

I would appreaciate it.

Peter

[Mizuymikal]

Originally posted by maximusbibicus:
Okay, i need help on this guys and gals.

I just sold a slot load iMac, 500mhz model to someone, and it seems the internal burner has died.

I delivered the system on Thursday, and on Friday, the CD-RW quit. This is the 8X unit.

The night before, i burnt several CD's, backing up my files before giving it to the buyer, no problems. Total of 6 months, and about 5o cd's
burnt, not even one error message.

Now, the new owner has a fresh install of Jaguar, and cannot burn. This is using either Toast 5, iTunes, or disk copy.

Here is the error message he is getting with iTunes:"Disc burning failed because an unknown error occured (0x80020022)"

Any ideas? I am almost sure its not a hardware issue. He has since reinstalled Jaguar, and the same thing occurs.

Any ideas would be GREATLY appreciated.

Peter

Pete:
I had a problem with my iMac not burning CDs (both audio & data). The problem may be teh CD media used. I've found that I needed to use the higher end CD's in order to get it to burn.
Also try Apples KB.
Hope that this helps.
Bill

[maximusbibicus]

I have suggested this, but now i will ask specifically what CD's have been used.

Thanks for the input.

Keep the ideas coming folks.

Peter