[kman42]

Page after page of non-descript "Data Transfer" line items for $0.00. Totally useless and a complete waste of paper and ink. Shame on ATT and shame on Apple for not working this out ahead of time.

Ive should design a bill and fax it over to ATT.

Anyone have a longer bill?

kman

[Angelo78]

I don't have an excessive bill, but this person does...

http://www.notebooks.com/2007/08/13/...e-iphone-bill/

[Big Mac]

Switch to paperless.

[kman42]

I already did. Even so, it just blows me away that a corporation could be so clueless that it would let something like this happen.

[ghporter]

Don't think for a minute that AT&T has a person examining the bills. Just think of how many people that would take! No, your super-sized bill came from their billing system, and it is definitely a product of the ultra-modern 1980s. The only thing I've ever had bad to say about SBC/Cingular/AT&T is that their billing department is just plain odd. At least none of the repeats were actual charges-you could have racked up a $234,567,890 bill with $234,567,799 in credits-wouldn't THAT be fun to wade through!

[mutelight]

That is absolutely insane.

[amazing]

My understanding is that they're required by law and regulations to disclose all that info.

Useless...but in the past, that's where they hid all sorts of weird charges that were so convoluted people never bothered to dispute them.

[theDreamer]

I know a while ago, maybe a year, was the last time I saw our families bill and it was tops three pages per person, but non of us were using a smart phone or such device. Though now after reading about this I am wondering if we still get a paper bill because I use my iPhone everyday so....

[::maroma::]

I'm surprised environmental groups aren't going insane over this news. How many forests did AT&T have to kill to send out all of these bills for one month?

I have a feeling Apple/Steve are grinding their teeth watching AT&T fumble around this iPhone deal. The overall cell service seems to be pretty solid, but they drop the ball on a lot of the other detail stuff (like billing and activation).

[Cold Warrior]

Wireless providers and airlines are the worst at customer service and operations.

[::maroma::]

Originally Posted by Cold Warrior 

Wireless providers and airlines are the worst at customer service and operations.

I'm gonna add Credit Card companies to that list.

[SeSawaya]

69 pages for me, but my wife also has an iPhone.

I thought AT&T was sending me a catalogue.

Yikes

[::maroma::]

I'm scared to look inside my mailbox.

Someone send help!

[DigitalEl]

Life's too short for Internet use on EDGE, hence I use wi-fi about 85% of the time. The only thing I do on wi-fi is check my mail (I don't get much) or maybe the weather and movie times. My AT&T bill was a normal envelope with a reasonable 8-10 pages.

[suhail]

in a box…" lmao
That must've been the funniest video I've seen in a long time.

[Nodnarb]

100 pages for me. wow.

Switching to paperless billing as we speak...

[Cadaver]

I haven't seen my bill - my business pays for my cellphones, but I can just imagine what the secretary was thinking when she opened the "envelope."

It'll be even bigger next month - my wife just got an iPhone, too.

[macintologist]

You can thank the government guns for forcing AT&T to disclose absolutely *everything* in your bill.

[::maroma::]

I say we all choose paper bills and force AT&T to spend millions on shipping these boxes out every month. Trees be damned!

[SEkker]

The worst part is I still cannot make heads or tails on mine as I added two additional lines last month.

[Railroader]

Originally Posted by macintologist 

You can thank the government guns for forcing AT&T to disclose absolutely *everything* in your bill.

You speak as if that's a bad thing.

[ghporter]

I'm with Railroader on this. During the '80s, before and after the AT&T divestiture, you got a very short bill that explained almost nothing-and it didn't matter if you used "Ma Bell" or not. But we consumers made a big stink about "what the hell am I paying for?" and Congress listened. So carriers have to disclose everything. I can honestly say that I've caught a number of billing errors because my total was out of the ordinary, and having the itemized bill let me find the errors.

[glideslope]

Originally Posted by Cold Warrior 

Wireless providers and airlines are the worst at customer service and operations.

Only the Unionized Airlines.

p.s. I'm not Russian, so relax.

[frdmfghtr]

It appears that AT&T got tired of paying more in postage for iPhone-enlarged bills than it made in iPhone service plans.

I got the following text message a few minutes ago:

"AT&T free msg: We are simplifying your paper bill, removing itemized detail. To view all detail go to att.com/mywireless. Still need full paper bill? Call 611."

I wonder if they'll start some sort of "paper bill fee" if you need the paper bill.

(Yes, I know that physically large bills can come from phones other that the iPhone, but other phones aren't sending/receiving EDGE data near continuously like the iPhone does...do they?)

[-Q-]

No text message here yet, but that certainly is good news. I need a paper bill for work, but I certainly don't need a 49-page paper bill.

[putch]

53 pages here. might have been bigger without WiFi :-)

Originally Posted by macintologist 

You can thank the government guns for forcing AT&T to disclose absolutely *everything* in your bill.

Now if you could just get them to do that with gasoline taxes

[butterfly0fdoom]

I've been using EDGE a lot (nearly 200 MB) since Wi-Fi is such a battery hog and EDGE speeds are acceptable for me (since the iPhone is a cellphone, such slowness is much expected by me and much un-scored by me). I told my mom to switch to paperless (we haven't gotten our first bill yet), but she said she'd do it next month since she wanted to see how big our box would be (since my dad has an iPhone, too; although the new bills might make it less fun... D.

[LeeG]

66 pages. Impressive.