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Time Capsule issue
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Forum Regular
Join Date: Sep 2000
Location: Dracut, MA, USA
Status:
Offline
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My 3 year old Time Capsule (2T) has begun to "cut out" on me every other day. This was happening every 2 or 3 months not so very long ago. I feel that it may be on its last legs. I don't want to be caught with a dead router at an in-opportune time so I was wondering if the "genius bar" would run diagnostics on an older TC like mine. Any ideas out there? Would you buy another one after only 3 years?
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Managing Editor
Join Date: Jul 2012
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Offline
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By cut out, do you mean Internet access and routing, or drive access?
The second generation Time Capsule is on the obsolete list, so I suspect you won't get much help in that regard.
https://support.apple.com/en-us/HT201624
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Posting Junkie
Join Date: Mar 2004
Location: UK
Status:
Offline
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These things suffered many heat related failures, mostly the PSU or drive.
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I have plenty of more important things to do, if only I could bring myself to do them....
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Administrator  Join Date: Apr 2001
Location: San Antonio TX USA
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Offline
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Harvey, please describe what you mean by "cut out." There are different things that could look like routing failures, but details are important. As Waragainstsleep notes, there have been quite a few reports of heat-related issues with both AirPort Extreme and Time Capsule units - my AirPort Extreme (the flat model) is up on a stand that lets it get plenty of airflow to keep it cool.
This subject belongs in the Networking forum, so I'm moving it there.
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Glenn -----OTR/L, MOT, Tx
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Forum Regular
Join Date: Sep 2000
Location: Dracut, MA, USA
Status:
Offline
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By cut out I mean drops my network. Went out and bought a new TC2GB and after 4 days of running flawlessly it did not connect to the internet on my phone or desktop. . . . . although the light stayed green. Very disturbing. Could my intial problem been something else and not my router?
Apple will take it back within 14 days . . . . if I don't need it.
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Managing Editor
Join Date: Jul 2012
Status:
Offline
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This seems like a problem another forumer had recently, something about the ISPs DNS...
Can anybody help me on this? I'm a touch busy today.
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