I am helping a friend out with her computer. She has the following problem: There are certain web sites that she has difficulties viewing. When she is connected, many web sites work fine, so it is not a problem with the connection. We tried accessing the web site on many different occasions (to rule out the problem being on their end). I tried accessing the web site on my computer and it loaded with no problem (I'm using OS 8.6). She was using System 9.0.2 so I upgraded her to 9.2.1. That didn't help. She is using IE. (I was too.) I trashed the cache and history files; I trashed System preferences and internet preferences; I rebuilt the desktop, I ran TechTool Pro and Norton Utilities. None of these helped. I don't remember all of the sites that she was having problems with, but one of them is EddieBauer. The problem is consistent. For example, every time she tries to go to the EddieBauer web site, the top graphic loads and part of the menus at the top of the page. Nothing further loads. On the bottom of the window, the status bar says that it is transferring 0 K [i.e. zero K].
Any suggestions?